The Eliot At Erie Station in Middletown, NY
Save
10 - 18 John Street, Middletown, NY 10940
For more information about senior living options: (844) 490-3973
Iris Hernandez is described as incredibly helpful, knowledgeable, and compassionate. The Eliot's staff are friendly, welcoming, and professional. The facility is bright, clean, and well-maintained, creating a comfortable, home-like environment. Iris goes above and beyond to assist families and ensure a smooth admission and transition. The Eliot is portrayed as a welcoming home where residents feel cared for. Sandra Garcia, the Director of Admissions, is praised for being thorough, reassuring, and supportive. The administration is responsive and consistently strives to keep families informed. Tours led by Iris and Lisa are described as warm, informative, and encouraging. The Eliot offers engaging activities and events that enhance residents' quality of life. Families highly recommend The Eliot for its caring staff and safe, nurturing environment. The front desk staff are pleasant, and the facility provides good amenities. The community spirit at The Eliot is highlighted by staff going the extra mile to help residents and families.
The facility is described as a cold, disheartening place where residents can't even get a plate of food after a full day of appointments. The reviewer warns not to send loved ones to this godforsaken place. The place is labeled by a reviewer as a disgusting place. There are thieves on every level among staff with keys while people are in the hospital. The administration is not truthful on most subjects and lies about evictions and transfers. It is nearly impossible to get a return call, and the case manager is described as horrible. There is neglect, with staff not cleaning patients' clothes and residents walking around with busted shoes. One reviewer cannot even give this place one star and calls it a nightmare. The staff are said to give mis-information and not stay on the same page.The Eliot At Erie Station is best suited for families seeking a warm, home-like assisted living that emphasizes personal connections, a strong admissions team, and a lively resident community. It works particularly well for families who prize a smooth transition process and ongoing access to attentive staff who make residents feel welcomed from day one. The facility's front?line leaders - especially the admissions team - are repeatedly praised for guiding families through tours, paperwork, and placement with genuine care, which reduces the typical stress of moving a loved one. For someone who wants a place that feels like a community rather than a clinical corridor, The Eliot often delivers exactly that.
Those who should consider alternatives are families prioritizing strict, unyielding governance transparency or those whose loved ones require highly predictable, round?the?clock clinical oversight. A number of reviews raise red flags about administration and case management, including claims of miscommunication, evictions, or shifting explanations for changes in placement. There are also pointed accusations about theft and inconsistent care from some staff members, and a few families report difficulty getting timely callbacks or clear answers. While these verdicts are not universal, they signal a real risk factor for households that cannot tolerate ambiguity or feel the need for ironclad assurances before a move.
The strongest positives - the facility's cleanliness, welcoming first impressions, and the palpable communal vibe - often offset the concerns for many families. Residents and their visitors routinely note bright, well-maintained spaces, reliable housekeeping, and amenities that promote autonomy alongside support, such as lounges on each floor, accessible dining, and readily available snacks. The culture of care around activities, social events, and celebrations - illustrated by remembered moments like family gatherings and resident-centered happenings - helps residents feel seen and engaged. When admissions staff take ownership of the transition and nurture relationships with families, these advantages translate into noticeable peace of mind.
A practical lens confirms that The Eliot's strength lies in people and process, not merely in bricks and bells. The admissions team - distinctly highlighted are Iris Hernandez and Sandra Garcia - consistently earns trust by listening, clarifying requirements, and moving the paperwork forward without undue delays. Residents emphasize the hands-on, compassionate approach of the team, and the broader staff - maintenance, dining, and front desk - often earn praise for being helpful, approachable, and professional. While some critiques point to inconsistent messaging or mixed experiences among case managers, the general pattern shows a facility that invests in its people and in visible, day?to?day improvements.
From a decision standpoint, prospective buyers should tour with a structured set of questions: how are relocation decisions communicated across shifts, what safeguards exist to prevent miscommunication, how are evictions or transfers handled, and what recent state inspections reveal about care, safety, and staffing. Verify laundry and personal-care routines, transportation options, menu consistency, and the availability of meaningful activities that align with a loved one's interests. Also seek direct conversations with the administrator and the regional team to hear what concrete changes have been implemented in response to past concerns. This diligence will illuminate whether The Eliot's strengths truly align with a family's non-negotiables.
In the end, The Eliot At Erie Station stands out as a strong choice for families who value a resident-centered, neighborly atmosphere, and for whom easy access to committed admissions guidance is a decisive advantage. It is less suited for households that require absolute, uniform transparency in governance or who demand flawless, error-free care across all shifts. If the priority is a vibrant community with staff who treat residents like family and a high likelihood of a smooth transition, this facility earns a confident recommendation. If governance clarity and consistently uniform care are non-negotiables, proceed with heightened due diligence or compare alternatives to ensure peace of mind for every member of the family.
96 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Stewart (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Eliot at Erie Station in Middletown, NY is an assisted living community that offers respite care for seniors. Our community provides a range of amenities and care services to ensure the comfort and well-being of our residents.
Our residents can enjoy various amenities such as a beauty salon for their grooming needs, cable or satellite TV for entertainment, and a fully furnished environment for convenience. Community-operated transportation is available to help residents with their mobility needs, and a computer center allows them to stay connected with loved ones.
We offer restaurant-style dining in our dining room where residents can enjoy delicious and nutritious meals prepared by our staff. Special dietary restrictions are accommodated to ensure that each resident's individual needs are met. Additionally, the option of having a kitchenette in their private accommodations allows residents to prepare light meals and snacks if they prefer.
Engagement in social activities is encouraged through the provision of various facilities like a gaming room, a small library, and outdoor spaces where residents can relax and enjoy nature. Scheduled daily activities are organized to keep residents entertained and stimulated mentally and physically. Fitness programs are also available along with access to a fitness room for those who wish to maintain an active lifestyle.
The Eliot at Erie Station employs dedicated staff who provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always readily available if needed. Medication management services are provided to ensure that residents receive their medications safely and on time.
Residents with diabetes or special dietary restrictions will have their specific needs catered to through diabetes diets and special dietary restrictions offered by our experienced culinary team.
In terms of location convenience, there are several essential establishments nearby including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options.
At The Eliot at Erie Station, we strive to create an enriching environment where residents can enjoy a comfortable and fulfilling lifestyle with the support they need.
This part of Middletown, New York, offers a variety of amenities within close proximity. With several restaurants, cafes, and pharmacies nearby, residents have easy access to dining options and essential services. The presence of multiple physicians and hospitals in the area ensures that medical care is readily available. Additionally, transportation options such as the Metro-North station and Orange County Airport provide convenient travel options. For those looking to enjoy the outdoors, there are several parks within a short driving distance. Overall, this part of Middletown offers a mix of convenience and recreation, making it a suitable option for senior living.
The Eliot At Erie Station is located at 10 - 18 John Street, Middletown, NY 10940 in Sullivan County, New York
The Eliot At Erie Station on seniors.fyi includes 3 photos including images showing bedroom, interior, decor, painting, and more.
The Eliot at Erie Station
Middletown, NY
Caring staff with strong management creating a warm, autonomous living environment and engaging activities.
College Hill Apartments
Middletown, NY
Convenient access to healthcare, dining, and entertainment nearby.
South East Towers Housing
Middletown, NY
Excellent access to healthcare and nearby amenities.
The Promenade at Middletown
Middletown, NY
Clean, welcoming environment with friendly staff and a beautiful outdoor garden.
Highland Rehabilitation And Nursing Center
Middletown, NY
Caring staff and engaging activities.
Southwind Retirement Home Inc
Middletown, NY
Excellent access to healthcare, dining, and entertainment nearby.
Braemar Living at Wallkill
Middletown, NY
Beautiful hotel-like facility with spacious private rooms and friendly, responsive staff.
Wallkill Living Center
Middletown, NY
Comprehensive care options (incl. memory care) with on-site activities.
Middletown Park Manor Health
Middletown, NY
Strong access to healthcare services and nearby dining/entertainment
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Interior
Decor
Bedroom
