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Home Life At Folts Claxton in Herkimer, NY

Home Life At Folts Claxton is an assisted living and memory care community in Herkimer, NY.

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Home Life At Folts Claxton in Herkimer, NY

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  • Interior

    A well-equipped gym area featuring specialized exercise equipment for rehabilitation and fitness training.

  • Decor

    A cozy living room setting featuring a brown leather sofa, a glass coffee table, and decorative flowers.

  • Living Room

    A cozy living room featuring comfortable seating and ample natural light.

  • Building

    A group of senior citizens enjoying a sunny day outdoors in a communal area.

  • Architecture

    A scenic view of diverse architectural styles with lush green grass and a clear blue sky.

  • Dining

    A cozy dining room set up for a meal, featuring red tablecloths and decorative chandeliers.

  • Healthcare

    A healthcare professional engages with two patients in an assisted living setting.

104 North Washington Street, Herkimer, NY 13350

For more information about senior living options: (866) 208-4318

4.1 from 100 reviews
5 stars
62
4 stars
16
3 stars
7
2 stars
2
1 stars
13

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of Home Life At Folts Claxton

common 18 reviews mention this

Staff responsiveness stands out

Residents and families repeatedly describe staff as attentive and easy to work with.

Many reviews highlight staff members who are friendly, professional, and easy to talk to during stressful times. Several families mention quick responses to calls, helpful check-ins, and staff going out of their way to support residents with daily needs. A recurring contrast shows up in the negative reviews too, where people say staffing shortages affected care and medication timeliness.

caveat 8 reviews mention this

Cleanliness is a mixed picture

Reviews describe the cleanliness as inconsistent, with both praise and serious concerns.

On the positive side, some reviewers say the facility is clean, bright, and well cared for, including rooms that feel ready for move-in. Others report the opposite, describing dirty conditions and cleanliness problems that they say were present at admission or needed deeper cleaning. When cleanliness came up negatively, it was tied to wider concerns about care consistency and attention.

common 6 reviews mention this

Therapy quality comes through

Therapy experiences range from exceptional to extremely disappointing in reviews.

Several reviews praise therapy teams as especially good, including physical and other therapy disciplines after strokes or during rehab. Some families also describe therapy departments as a bright spot overall. At the same time, a few reviewers say therapy was the worst part of their experience or that residents did not receive the services they expected, showing wide variance in reported outcomes.

caveat 5 reviews mention this

Understaffing affects day-to-day care

Some reviewers say staffing levels led to delays in care and medications.

Multiple negative reviews mention short staffing and describe residents not getting medication on time or not getting needed help when getting out of bed. One review also ties understaffing to equipment issues and challenges with basic needs. Residents and families who had positive experiences also exist, but the complaints about staffing shortages are frequent enough to be a key concern.

common 4 reviews mention this

Activities and inviting atmosphere

Reviews commonly mention community activities and a welcoming environment.

Several reviewers describe a welcoming atmosphere and community-sponsored programming, including events and resident activities. Some specifically mention the activity staff as accommodating and caring, and others note planned outings like day trips. While most comments about activities are positive, at least one review raises broader concerns about the facility’s ability to keep up with needs during busy periods.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Hospitals

  • Faxton-St Luke's Healthcare (0.1 miles)
  • Little Falls Hospital (7 miles)
  • Masonic Care Health Facility (11.2 miles)
  • Mohawk Valley Psychiatric Center (13.8 miles)

Restaurants

  • Arby's (0.1 miles)
  • Crazy Otto's Empire Diner (0.1 miles)
  • The Endzone Pub & Grub (0.1 miles)
  • Fat Cats (0.2 miles)
  • Burger King (0.2 miles)
  • Ruggiero's Trattoria (0.2 miles)
  • Greek Gyros Herkimer (0.2 miles)

Cafes

  • The Java Shop by Cucina Berto (0.2 miles)
  • That Little Place On Main (6.3 miles)
  • Top of the Morning Cafe (13 miles)
  • Bagg's Square Cafe (13.1 miles)
  • Utica Coffee Roasting (13.4 miles)
  • Joseph Putrello Coffee Barista Bar (13.7 miles)

Physicians

  • Bassett Healthcare Network–Herkimer (0.2 miles)
  • Herkimer Eyecare Center (0.2 miles)
  • Dr. Donald Knapp (0.3 miles)
  • Melo Larry J DDS (0.3 miles)
  • Herkimer Family Nurse Practitioners (0.4 miles)
  • Cooperative Magnetic Imaging (2.8 miles)
  • Slocum-Dickson Medical Group (2.8 miles)

Pharmacies

  • Hannaford Pharmacy (0.2 miles)
  • Wlagreens (2.8 miles)
  • Kinney Drugs (6.5 miles)
  • CVS Pharmacy (6.6 miles)
  • Parkway Drugs (11.8 miles)
  • Kinney Drugs (12 miles)
  • Kinney Drugs (12 miles)

Parks

  • Arc Park (0.5 miles)
  • F.T. Proctor Park (11.6 miles)
  • Recreation Department (12 miles)
  • Burt's Turd Cutter (12.3 miles)
  • Deerfield Wilderness Park (12.7 miles)

Places of Worship

  • Trinity Lutheran Church (0.5 miles)
  • Holy Trinity Monastery (7.3 miles)
  • Russian Orthodox Church (7.7 miles)
  • Jordanville Federated Church (8 miles)
  • Church of Christ (11.3 miles)
  • Grace Baptist Church (11.9 miles)
  • Soul 2 Soul Temple (12 miles)

Transportation

  • Frankfort-Highland Airport (6B4) (9.2 miles)
  • Amtrak (13.2 miles)

Frequently Asked Questions

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