The W Senior Living at Goshen

Pros

• The staff at The W Group has been extremely friendly and accommodating.
• The resident has improved dramatically since being at The W Group, indicating good care.
• The small size of the facility was seen as a positive aspect for the resident.
• Despite not allowing visitors due to COVID-19, families are able to take their loved ones out.
• The reviewer would recommend The W Group to others looking for a facility.
• The reviewer is excited to be able to see the resident's room once they are allowed inside.

Cons

• The W Group is deceiving residents and their families with false representations on their website.
• The staff at The W Group exert control over the residents, instilling fear of losing their rights.
• Residents live in a constant state of fear, afraid to share the mistreatment they experience with their families.
• The facility manipulates family members into believing that their loved ones are confused or struggling, when in reality they are being mistreated.
• The infrastructure of The W Group is in poor condition, with leaking roofs and overflowing toilets.
• There is a significant lack of medical staff at the facility to provide necessary assistance.
• The staff at The W Group twist residents' words to make it seem like they are going above and beyond in their care.
• Due to insufficient staffing, cleanliness is neglected and residents with skin ulcers suffer without proper care.
• Some residents endure unhygienic conditions, lying in dirty beds for days filled with pus.
• Despite selecting The W Group due to its smaller size, the facility fails to meet basic standards of care.
• It's important to mention that these statements are derived from an AI-generated text and may not reflect actual experiences or facts about The W Group.

Review

The W Group, a senior living facility, has come under scrutiny with claims of deception and mistreatment by residents and their families. Despite its appealing website, the reality inside The W Group reportedly falls far short of expectations. Residents and their families allege that the staff exerts control over them, instilling fear of losing their rights and discouraging open communication about their experiences.

One common complaint is that The W Group misrepresents the conditions within the facility. According to reviews, the interior bears no resemblance to what is showcased on the website. There are reports of leaking roofs and overflowing toilets, with a lack of medical staff available to address these issues promptly. It appears that there is heavy reliance on residents' memory issues as a means for maintaining control over them.

Furthermore, it seems that the management at The W Group manipulates residents' words to create an illusion of superior care. Rather than accurately representing concerns or complaints voiced by residents, they twist their words to make it seem like the facility is exceeding expectations. This tactic raises questions about transparency and accountability within the organization.

Another alarming aspect raised in reviews is the lack of proper hygiene practices and medical attention for residents. Allegations suggest that staff members are insufficiently trained to provide adequate care. Residents with skin ulcers allegedly struggle to receive even basic first aid such as Band-Aids due to The W Group being classified as a non-medical facility. In some distressing cases described in reviews, residents are forced to lie in unclean beds for extended periods.

In stark contrast to these negative accounts, one reviewer offers a positive perspective on The W Group. They chose this facility based on its smaller size in hopes that it would be a better fit for their loved one. Although COVID-19 restrictions prevent visitors from entering, this reviewer noted that loved ones can still be taken out temporarily. They express satisfaction with the friendly and accommodating staff while acknowledging notable improvements in their family member's well-being.

In conclusion, The W Group faces severe criticism in various aspects of its operations. Allegations of deception and mistreatment by residents and families paint a troubling picture. Issues range from misrepresentation of the facility's conditions to the lack of medical staff, hygiene neglect, and potential manipulation of resident feedback. While one reviewer offered a positive experience, it is clear that multiple accounts indicate significant problems within the facility. Anyone considering The W Group should approach with caution and thoroughly investigate these concerns.

This part of Goshen, New York offers a variety of healthcare options, including cardiology consultants, orthopedics, and women's health services, all within a short distance from each other. There are also several pharmacies nearby for easy access to medications. Additionally, there are parks like Craigville Park and Thomas Bull Memorial Park for outdoor recreation and relaxation. The area also boasts cafes like Valkyrie Coffee Roasters and Noble Coffee Roasters for socializing and enjoying a hot beverage. For entertainment, there are theaters such as AMC Crystal Run 16 and Middletown Cinemas. Transportation is convenient with the Metro-North-Middletown station nearby. Overall, this area provides a mix of healthcare services, recreational opportunities, dining options, and transportation accessibility for seniors considering senior living in Goshen.

Physicians

• Cardiology Consultants of Westchester (0.8 miles)
• Francis V Winski, MD (0.8 miles)
• Horizon Women's Health (1.1 miles)
• Horizon Family Medical Group (1.1 miles)
• Catskill Orange Orthopedics (1.1 miles)
• Metropolitan Cardiology Consultants (1.1 miles)
• Rockland Thoracic & Vascular Associates (1.3 miles)

Restaurants

• Goshen Plaza Diner (0.9 miles)
• Trailside Treats Creamery (1 miles)
• Burger King (1 miles)
• Delancey's (1 miles)
• The Castle Fun Center (2.6 miles)
• Taco Bell (2.9 miles)
• Allan's Falafel (3.1 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Florida Pharmacy (3.9 miles)
• Crystal Run Pharmacy (5.8 miles)
• Rite Aid (5.8 miles)
• CVS Pharmacy (6.1 miles)

Parks

• Craigville Park (1.3 miles)
• Carpenter Field (3.3 miles)
• Thomas Bull Memorial Park (7 miles)
• Bear Mountain State Park (7.9 miles)
• Monroe Ponds (7.9 miles)
• Shannen Park (8.1 miles)

Cafes

• Valkyrie Coffee Roasters (3.1 miles)
• Noble Coffee Roasters (4.7 miles)
• Panera Bread (5.5 miles)
• Starbucks (5.6 miles)

Theaters

• AMC Crystal Run 16 (5.2 miles)
• Middletown Cinemas (6.3 miles)

Transportation

• Metro-North-Middletown (5.5 miles)

Hospitals

• Horton Memorial Hospital (6 miles)
• CSEA State Hospital Chapter (7.3 miles)