Campbell Hall Rehabilitation Center in Campbell Hall, NY
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23 Kiernan Road, Campbell Hall, NY 10916
For more information about senior living options: (844) 490-3973
The staff are caring and treat residents like family. The facility feels warm, clean, and welcoming with friendly, approachable staff. The rehab team helps residents regain independence and provides excellent care. The dining program offers fresh, home-style meals and accommodates individual preferences. Families appreciate the compassion and open communication from caregivers. The outdoor patio, gardens, and activities create a pleasant, engaging environment. The admissions team, including Monell, provides substantial support and resources to help loved ones receive care. The administration and nursing leadership are dedicated, responsive, and go above and beyond for residents.
The reviewers describe Campbell Hall as absolutely atrocious in its treatment of residents, with staff hanging up on callers and refusing to disclose monthly costs. Residents are reportedly ignored once nurses or aides leave their rooms, and dietary needs and water quality are not respected. The facility is labeled the bottom of the barrel and the worst nursing home imaginable by some reviewers. The place is described as dirty and infested with flies, with staff who are often unresponsive and inattentive. Personal belongings such as clothing and other items go missing, suggesting theft or mishandling of laundry. Call bells are said to go unanswered for long periods, leaving residents in distress. Understaffing is repeatedly cited as leading to neglect and delayed care. Some reviewers characterize the place as a hell hole, noting a lack of activities, poor food, and a generally uncaring staff. There are claims of medication mismanagement, including missing or delayed medications and poor communication with families. The admission experience is criticized for unprofessional conduct and disrespectful behavior by some staff, including the admissions director.Campbell Hall Rehabilitation Center in Campbell Hall, NY is best suited for families seeking a smaller, rehab-focused environment where a dedicated team can deliver round-the-clock care and where social programming and family involvement can meaningfully support recovery. It works particularly well for short-term post-hospital rehabilitation or hip- and joint-replacement recoveries, where residents benefit from structured therapy, daily medication administration, and an active on-site dining and activity scene. For families who value a warm, home-like atmosphere, accessible outdoor spaces, and a kitchen that can tailor meal service to preferences, Campbell Hall offers tangible positives that help a patient feel connected and engaged during the rehab journey.
That said, several reviews flag serious reasons to consider alternatives. Long-term care at Campbell Hall has been described by some as understaffed, with reports of delayed responses to calls, missed medications, and gaps in basic daily needs. Multiple accounts mention lost belongings, inconsistent housekeeping, and a sense that care quality can deteriorate when staff are stretched too thin. Instances of alleged neglect, questions about staff training, and concerns about overall cleanliness have led families to conclude that the facility may not be the right fit for residents who require high-frequency assistance or who are particularly vulnerable to slips in care.
The facility's most convincing positives revolve around the rehab experience and the people delivering it. When therapies are accessible, residents note gains in mobility and independence, with several reviewers praising the rehabilitation team for patience, skill, and hands-on attention. Families also cite compassionate CNAs, responsive nursing staff during peak rehab periods, and a proactive dining team that has reworked the kitchen to improve meals. The social calendar - bingo, resident gatherings, special meals, and inviting spaces like a refurbished Bistro and outdoor patio - can make a meaningful difference in mood, motivation, and willingness to participate in therapy.
However, the cons do not disappear simply because the rehab program shines. The most troubling threads involve repeated claims of under-resourcing: delayed call-bell responses, gaps in medication management, and a pattern of items going missing or being mishandled. Some residents entered or remained with significant needs - including advanced wounds or confusion - yet reported difficulty obtaining timely care, consistent supervision, or essential comfort measures. Families repeatedly describe a facility that in some shifts feels impersonal, transactional, or overwhelmed, with turnover among front-line staff contributing to inconsistent experiences.
On balance, Campbell Hall's appeal hinges on two realities: (1) a genuine capacity to deliver effective inpatient rehabilitation in a clean, pleasant setting with strong social programming, and (2) a risk profile tied to staffing levels, responsiveness, and long-term care reliability. For families prioritizing robust therapy, a sunny living environment, and active resident engagement, the pros can outweigh the cons when the care plan is closely monitored, progress is regularly reviewed with therapists, and family members participate in daily oversight. For those prioritizing flawless day-to-day attentiveness, medication safety, and predictable long-term care, the cons suggest a need to shop around or impose rigorous safeguards before committing.
In making a decision, scrutinize current staffing levels, ask for a clear, written plan for medication administration, and request examples of how daily needs are prioritized when census or staffing spikes. Tour the facility with a critical eye for cleanliness, personal hygiene practices, and the condition of resident rooms, bathrooms, and common areas. Speak directly with the rehab team about their therapy schedules, goals, and discharge planning, and verify how family communication is handled during weekend and evening hours. Campbell Hall can be a strong choice for rehab-forward care and family-inclusive living, but only when due diligence confirms that safety, responsiveness, and consistent daily care are aligned with the resident's specific needs.
134 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Stewart (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Campbell Hall Rehabilitation Center in Campbell Hall, NY is a premier assisted living community that offers exceptional amenities and care services to its residents.
Our community provides a comfortable and welcoming environment for seniors who require assistance with daily activities. Residents can enjoy the convenience of having a beauty salon on-site, allowing them to maintain their personal grooming needs without leaving the facility.
We understand the importance of staying connected, which is why we offer cable or satellite TV and Wi-Fi/high-speed internet throughout the community. Our computer center allows residents to stay in touch with loved ones, browse the internet, or engage in virtual activities.
Meals at Campbell Hall Rehabilitation Center are a delightful experience with our restaurant-style dining. Our experienced chefs prepare delicious and nutritious meals to cater to special dietary restrictions such as diabetes diets.
To ensure convenience and comfort, we provide 24-hour call system and supervision for the safety of our residents. Our caring staff is always available to assist with bathing, dressing, transfers, and medication management. We also offer assistance with activities of daily living to ensure our residents' well-being.
At Campbell Hall Rehabilitation Center, we believe in promoting an active lifestyle for our seniors. We have a fitness room where residents can engage in exercise programs that suit their needs and abilities. Planned day trips and resident-run activities are organized regularly to keep our residents engaged and entertained.
Our community also boasts beautiful outdoor spaces where residents can relax in our garden or enjoy some fresh air. For those who enjoy reading, we have a small library filled with books of various genres.
Transportation arrangement services are offered both for non-medical purposes as well as transportation to doctors' appointments. This ensures that our residents can easily access essential services outside the community.
With nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and transportation options available within close proximity, our residents have convenient access to various amenities and services that enhance their quality of life.
At Campbell Hall Rehabilitation Center, we prioritize the well-being and happiness of our residents. We offer move-in coordination services to make the transition as seamless as possible. Additionally, we have a wellness center that focuses on mental wellness programs and special dietary restrictions to cater to individual needs.
Come and experience the comfort, care, and convenience that our assisted living community has to offer at Campbell Hall Rehabilitation Center in Campbell Hall, NY.
Campbell Hall Rehabilitation Center is located at 23 Kiernan Road, Campbell Hall, NY 10916 in Orange County, New York
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