Middletown Park Rehab & Health Care Center

Pros

• The staff at Middletown Park Rehabilitation and Healthcare provided caring and sincere attention to residents, making family members feel comforted about their loved ones' care.
• Residents appreciated the regular updates communicated via telephone and email, especially for families living far away.
• The facility is clean, sanitary, and provides a comfortable atmosphere where residents feel relaxed and engaged in activities like bingo and artwork.
• Staff members demonstrated kindness, compassion, and patience, particularly in dealing with challenging behaviors due to dementia.
• Families were grateful for the support offered by staff during difficult times, ensuring both residents and their relatives felt cared for.
• Many residents expressed satisfaction with the attentive service of specific staff members who went above and beyond their duties.
• The facility was noted for its cleanliness and the happiness of its patients, who were frequently seen engaging in various recreational activities.
• Overall impressions of Middletown Park Rehabilitation and Healthcare included friendliness from staff and a welcoming environment for residents and visitors alike.

Cons

• The meals were consistently served cold, leading to dissatisfaction with the food quality.
• Selected meal choices were rarely provided, causing frustration for residents who had specific dietary preferences.
• The kitchen staff appeared to lack oversight, resulting in poor management of meal preparation and service.
• Residents frequently experienced delays in receiving assistance after pressing the call button due to staff taking breaks together.
• There were concerns that residents were released from rehab too early by physical therapists and doctors, leading to further health issues.

Review

Middletown Park Rehabilitation and Healthcare has received a mix of reviews from families regarding the quality of care and services provided to their loved ones. Overall, many families expressed gratitude for the attentive and compassionate staff, highlighting their strengths in providing personal care and emotional support. Numerous reviewers praised individual staff members who went above and beyond in delivering excellent care, reflecting a commitment to creating a nurturing environment for residents.

Families appreciated the regular updates about their relatives’ conditions through various communication channels such as telephone calls, emails, and text messages. This was particularly significant for those living far away from the facility. One reviewer mentioned that their family member felt comfortable participating in rehabilitation programs due to the consistent presence of well-trained staff members, which reassured them as distant relatives. The clean and sanitary conditions of the facility were also frequently noted, contributing positively to visitors' overall experiences.

The dining experience at Middletown Park has drawn mixed opinions. While some residents found satisfaction with the food provided—in particular, one spouse mentioned that their partner enjoyed the meals—other patrons faced challenges with meal delivery and temperature complaints. One reviewer recounted struggling with receiving cold food upon arrival despite dietary consultations made prior to admission. This led to instances where they resorted to ordering outside meals multiple times per week, suggesting potential issues within kitchen management that could benefit from oversight.

Recreational activities were highlighted by several reviewers as an essential part of life at Middletown Park Rehab. Staff-led activities included bingo, arts and crafts sessions like painting, singing events, and group games aimed at engaging residents socially and physically. Such initiatives seemed to contribute positively toward enhancing residents’ morale during their rehabilitation process; however, questions arose concerning staff availability during meal times when aides would collectively take breaks.

In contrast to largely positive feedback about caring interactions from nurses and aides—who displayed patience even towards challenging behaviors stemming from dementia—one review pointed out concerns regarding the adequacy of staffing levels during busy periods such as mealtime. A scenario was described where nursing aides were momentarily unavailable because they were on break together when assistance was needed most urgently by patients calling for help.

Moreover, there are highlighted experiences indicating inconsistent responses when it comes to medical assessments conducted by therapists or doctors releasing patients too early after surgery—a situation leading to unintended consequences like re-fracturing a hip after returning home post-rehabilitation. It underscores potential areas needing improvement in evaluation protocols prior to discharge so that patients receive adequate follow-up care before leaving the facility.

Overall, while many families commend Middletown Park Rehabilitation and Healthcare for its supportive atmosphere fostered by dedicated staff members who genuinely care about resident welfare—the facilities face challenges related primarily to food service management along with staffing shortages during peak hours demanding vigilant attention moving forward. Enhanced efficiency in these areas can help ensure sustained high-quality experiences for both current residents and incoming new patients alike.

Cafes

• Starbucks (0.1 miles)
• Panera Bread (0.1 miles)
• Noble Coffee Roasters (5.1 miles)
• Valkyrie Coffee Roasters (8.4 miles)

Restaurants

• Chipotle Mexican Grill (0.2 miles)
• Red Lobster (0.3 miles)
• Five Guys Burgers & Fries (0.4 miles)
• Taco Bell (0.4 miles)
• McDonald's (0.4 miles)
• KFC (0.5 miles)
• Sonic Drive-In (0.5 miles)

Physicians

• Manhattan Oral Facial Surgery (0.5 miles)
• Donato Dental - Donato Napoletano, DMD (0.7 miles)
• Exodus Health Medical PC (0.7 miles)
• Eye to Eye Vision Center (0.8 miles)
• Orange Regional Medical Group - Middletown (1 miles)
• Central Valley Orthopedic & Rehabilitation (1 miles)
• Hudson Valley ENT (1.1 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Hudson Regional LTC Pharmacy (0.8 miles)
• CVS Pharmacy (1.4 miles)
• Middletown Pharmacy (1.5 miles)
• Rite Aid (1.5 miles)
• Crystal Run Pharmacy (1.7 miles)

Transportation

• Metro-North-Middletown (0.8 miles)
• Orange County Airport (KMGJ) (7.7 miles)

Theaters

• AMC Crystal Run 16 (0.9 miles)
• Middletown Cinemas (2.7 miles)

Hospitals

• Horton Memorial Hospital (1.4 miles)
• CSEA State Hospital Chapter (2.6 miles)

Parks

• Circleville Park (4.4 miles)
• Craigville Park (5.5 miles)
• Thomas Bull Memorial Park (6.1 miles)
• Shannen Park (6.8 miles)
• Carpenter Field (8.7 miles)