Middletown Park Rehab & Health Care Center in Middletown, NY
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Information last verified:
121 Dunning Road, Middletown, NY 10940
For more information about senior living options: (844) 490-3973
Middletown Park is described as care given with heart, where people help people. The staff consistently go above and beyond, delivering care with dignity, patience, kindness, and professionalism. Families are welcome to stay bedside 24/7, and residents pass peacefully surrounded by gentle, loving staff. The facility is clean, well-maintained, and provides a comfortable, safe environment. The nursing, aides, PTs, and OTs are compassionate, attentive, and dedicated to the residents’ well-being. Admissions and front-desk teams are welcoming, knowledgeable, and provide thoughtful, ongoing communication with families. End-of-life and memory-care experiences are described as peaceful, comfortable, and supportive. The overall culture at Middletown Park Rehabilitation and Healthcare Center is one of respect, compassion, and genuine care for residents.
The facility was described as horrendous, with ongoing problems and alleged staff deception and neglect. The staff were described as terrible and rude, neglecting patients and leaving some without basic hygiene for weeks. The place was called heartless and a disgrace, with many staff members perceived as apathetic and abusive toward residents. The rehab center was not recommended due to minimal nursing support and weekend neglect. The food quality was poor, with meals often cold or not as ordered, sometimes requiring outside delivery. There were not enough nurses to provide proper care. Some reviews accused staff of unprofessionalism and lack of compassion, reporting residents crying for aid and not receiving help.Middletown Park Rehab & Health Care Center is best suited for families seeking a warm, caregiving‑centric environment where staff invest deeply in residents’ dignity, comfort, and daily well‑being. It is particularly well matched for seniors needing post‑acute rehabilitation or long‑term care who value consistent, compassionate interactions with caregivers and active family involvement in care planning. The facility earns praise for a culture that feels like “people helping people,” with staff who listen, respond, and offer emotional support during difficult times. For those whose top priorities include meticulous, around‑the‑clock clinical oversight, a highly regimented dining program, or tightly controlled staffing ratios on every shift, alternatives may offer clearer alignment with expectations. The emphasis here on relational care and open communication stands as the defining strength for decision makers weighing comfort, trust, and peace of mind.
On the positive side, the most dependable pro is the staff’s genuine commitment to residents. Families repeatedly recount peaceful, dignified experiences at the end of life, with bedside presence and compassionate, patient care that goes beyond routine duty. Aides, nurses, and therapists are described as attentive and proud of their work, often extending shifts to ensure comfort and safety. The care teams, nurses, CNAs, PTs and OTs, are praised for their professionalism and for coordinating with unit managers to preserve continuity of care across shifts. Clean, well‑maintained facilities and pleasant therapy spaces reinforce a stable, respectful environment. Admissions and ongoing family updates are frequently highlighted as standout strengths, with admissions staff like Maryann and an administrator in training named Neil delivering thorough, welcoming experiences. In rehab, therapists such as Tara G. emerge as especially capable and compassionate, driving meaningful progress for residents who are determined to regain independence.
Nevertheless, a meaningful thread of reviews signals real drawbacks that must be weighed. Food quality and menu alignment emerge as common concerns, with some residents finding meals cold or unappealing and occasionally diverging from preferred choices. Staffing pressures appear in multiple accounts, including weekend coverage gaps and delays in responding to call bells, which can undermine daily comfort and confidence in care. A portion of reviewers report rude or unprofessional behavior and perceive inconsistency in the level of attention from different shifts. A few narratives describe neglect or miscommunication, prompting families to seek additional oversight or even escalate beyond the facility. While these episodes are not universal, they create a nontrivial risk‑reward calculation for families with high expectations around daily nursing responsiveness, timely assistance, and reliable service quality.
Balancing the positives against the concerns shows how the facility’s core strengths can offset, but not necessarily eliminate, the main drawbacks. The pronounced culture of empathy and family‑centered communication offers a real counterweight to matters like dining and staffing variability, especially for families navigating rehab or end‑of‑life decisions. For residents benefiting from frequent hands‑on therapy and close supervision, the rehab team’s dedication, coupled with unit leadership that promotes continuity, can yield tangible gains in function and comfort. The sense that families are kept informed, that staff treat loved ones with respect, and that senior team members are accessible can make up for irregularities in food service or occasional staff turnover. Still, when medical needs demand consistent, timely intervention or when mealtime satisfaction is essential to overall well‑being, the cons carry more weight and should not be ignored.
Practical guidance for families weighing Middletown Park includes a strategic, evidence‑based approach. Schedule a guided tour and insist on meetings with unit managers to understand who covers which shifts and how continuity is maintained. Ask to speak with current residents or family members about response times to call lights and the reliability of daily care. Verify the rehab schedule, observe a therapy session, and confirm goals alignment with loved one’s mobility and safety priorities. Probe the dining program: request a current menu, discuss dietary restrictions, and seek assurances about how meals are plated and served. If dementia or end‑of‑life care is anticipated, confirm the availability of dedicated units and the consistency of nursing oversight across all shifts. Finally, define non‑negotiables, speed of response, meal quality, and transparent communications, and use them as benchmarks during every visit and discussion.
Bottom line: Middletown Park Rehab & Health Care Center remains a compelling option for families prioritizing a compassionate, relationship‑driven caregiving experience and clear, ongoing family communication. It often delivers the steadier, person‑centered care that matters most when navigating rehab, long‑term care, or end‑of‑life needs. If stable staffing, consistently timely nursing attention, and high‑quality meals are nonnegotiable, it pays to compare alternatives with stronger metrics in those areas. The facility’s true value lies in its culture of care, staff who take pride in their work and families who feel heard and supported, so long as expectations align with current realities of staffing and dining services. A thoughtful tour, candid conversations with frontline caregivers, and a pastor‑through‑care assessment will reveal whether this environment is the right fit for a loved one’s unique journey.
230 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Stewart (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Middletown Park Rehab & Health Care Center in Middletown, NY is a premier assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and homelike environment with fully furnished accommodations and private bathrooms.
Residents can enjoy various amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and outdoor spaces including a garden. They can also stay connected with Wi-Fi/high-speed internet and have access to cable or satellite TV.
Care services at Middletown Park include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with special dietary restrictions to cater to individual needs. A mental wellness program ensures the emotional well-being of residents.
The community also offers transportation arrangement both for non-medical purposes as well as for doctor's appointments. Move-in coordination is available for a smooth transition to the community.
Middletown Park values social interaction and engagement among residents. Planned daily activities, resident-run activities, fitness programs, and concierge services are provided to keep residents active and entertained. Scheduled day trips offer opportunities for exploration outside the community.
With 2 cafes nearby, residents can easily enjoy dining options outside the community if desired. Additionally, there are 9 pharmacies and 36 physicians in close proximity to provide convenient healthcare access. Restaurants, theaters, hospitals are also conveniently located nearby.
Overall, Middletown Park Rehab & Health Care Center offers a welcoming assisted living community where residents can receive personalized care while enjoying a variety of amenities and engaging activities alongside easy access to essential services in the surrounding area.
Middletown Park Rehab & Health Care Center is located at 121 Dunning Road, Middletown, NY 10940 in Sullivan County, New York
Middletown Park Rehab & Health Care Center on seniors.fyi includes 4 photos including images showing interior, natural light, exercise equipment, fitness, seating area, reception desk, office, decor, and more.
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