Middletown Park Rehab & Health Care Center in Middletown, NY
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121 Dunning Road, Middletown, NY 10940
For more information about senior living options: (844) 490-3973
The staff at Middletown Park Rehabilitation and Healthcare Center are wonderful, providing clean, friendly, and excellent care. The nurses, physical therapists, and occupational therapists have helped residents regain mobility and independence. The atmosphere is cheerful, friendly, and eager to help in every way. Jennifer Small, the head nurse, is professional and caring. The aides take pride in patient comfort and cleanliness, often staying late to finish tasks. The facility communicates well with families, offering regular updates and clear care plans. Tara G. from the rehab department is outstanding and consistently goes above and beyond for patients. The care teams are praised for compassion, kindness, and steady support, with end-of-life care described as compassionate.
The nursing staff did very little to help the patient, and on weekends the aides refused to assist with personal needs. The staff were rude and unprofessional, with favoritism toward certain family members and little accountability from the facility. The place was described as heartless, with many staff perceived as horrible and neglectful toward patients. The facility was horrendous, with ongoing problems since the COVID lockdown and allegations of lies and cover?ups by staff. The food was horrible and often cold, and meals rarely matched what the dietician planned. There were not enough nurses for proper care of patients. Aids left residents unattended during breaks, draining timely assistance when called.Middletown Park Rehab & Health Care Center is best suited for families seeking a rehab-forward environment where mobility restoration and everyday care are visibly prioritized. The campus consistently earns praise for effective physical and occupational therapy, with nurses, aides, and therapists described as patient, personable, and genuinely engaged in getting residents back on their feet. Cleanliness and a calm, well-maintained atmosphere help families feel confident that a loved one will be treated with respect. When care goals are clear - recovering from a hip fracture, regaining independence after illness, or transitioning to end-of-life support - this community tends to deliver tangible progress and attentive, compassionate attention from frontline staff.
That said, those who must have unwavering nurse staffing and consistently coordinated care across every shift may want to consider alternatives. Several reviews point to weekend gaps and frequent unit-to-unit nurse movement, which can dilute continuity of care and slow response times. There are even harsh, outlier accounts of neglect or unresponsiveness that families must weigh carefully. For memory care in particular, some families note the need for especially vigilant oversight and a steadier, specialized approach. In short, this campus can be excellent for rehab and day-to-day comfort, but it is less reliable for families who demand top-tier, always-on accountability from a settled, cohesive care team.
The strongest argument to choose Middletown Park hinges on the deep bench of pros that often offset the negatives. Therapy teams - especially standout rehab professionals - tend to be deeply committed, with aides who take pride in patient comfort and in going beyond the clock. The nursing staff is frequently described as professional and compassionate, and unit leadership - when present - provides continuity and clear communication with families. The culture that emerges from many reviews is one of care with heart: administrators and frontline staff who strive to do right by residents, often coordinating closely with social workers, physicians, and families to align care plans and family expectations.
That culture is reinforced by individual staff members who routinely become the face of the facility for families. Tara G. from the rehab department is repeatedly highlighted as a model employee - someone who genuinely places resident comfort and needs first and who goes above and beyond. Likewise, admissions and front-desk personnel such as Neil are remembered for making tours and transitions smoother, while Marilyn, a head nurse, is cited as running a tight, compassionate operation on the unit she oversees. These names illustrate a pattern: when the right people are in place, communication with families, progress in therapy, and the daily warmth of care rise markedly, giving real reassurance during what is often a stressful time.
Yet the picture is not uniformly rosy. A subset of reviews voices serious concerns about the overall care environment, with some families insisting that the staff presentation ranges from genuinely caring to sharply unprofessional. Complaints about food quality surface repeatedly, with some residents describing meals as cold or unappealing and only occasional alignment between diet plans and actual offerings. Instances of perceived management gaps - whether around kitchen oversight, staffing levels, or consistent physician oversight - appear in several accounts. A few families recount experiences of abrupt or frustrating communication, especially when medical decisions or changes in status occurred rapidly or without clear, timely updates. These voices remind that the care continuum here can hinge on the day-to-day reliability of a sometimes stretched team.
For families weighing the decision, the practical takeaway centers on alignment with priorities. If rehab success, responsive therapy teams, and a compassionate, family-friendly communication culture are non-negotiable, Middletown Park frequently delivers strong results. Pros offset con by a margin when staffing is steady, and when unit managers and frontline caregivers are consistently present, the care feels cohesive, personalized, and trustworthy. Conversely, if the priority is airtight 24/7 nursing redundancy, flawless weekend coverage, and consistently gourmet, hospital-level meals, this facility warrants a rigorous in-person assessment and specific guardrails - ask to observe call-bell response times, request to meet the unit supervisor on multiple shifts, and probe menus and meal service logistics before deciding. In its best moments, Middletown Park stands out as a capable, caring option for rehab and comfort care; in tougher times, diligence is essential to ensure expectations are met and sustained.
230 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Stewart (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Middletown Park Rehab & Health Care Center in Middletown, NY is a premier assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and homelike environment with fully furnished accommodations and private bathrooms.
Residents can enjoy various amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and outdoor spaces including a garden. They can also stay connected with Wi-Fi/high-speed internet and have access to cable or satellite TV.
Care services at Middletown Park include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with special dietary restrictions to cater to individual needs. A mental wellness program ensures the emotional well-being of residents.
The community also offers transportation arrangement both for non-medical purposes as well as for doctor's appointments. Move-in coordination is available for a smooth transition to the community.
Middletown Park values social interaction and engagement among residents. Planned daily activities, resident-run activities, fitness programs, and concierge services are provided to keep residents active and entertained. Scheduled day trips offer opportunities for exploration outside the community.
With 2 cafes nearby, residents can easily enjoy dining options outside the community if desired. Additionally, there are 9 pharmacies and 36 physicians in close proximity to provide convenient healthcare access. Restaurants, theaters, hospitals are also conveniently located nearby.
Overall, Middletown Park Rehab & Health Care Center offers a welcoming assisted living community where residents can receive personalized care while enjoying a variety of amenities and engaging activities alongside easy access to essential services in the surrounding area.
Middletown Park Rehab & Health Care Center is located at 121 Dunning Road, Middletown, NY 10940 in Sullivan County, New York
Middletown Park Rehab & Health Care Center on seniors.fyi includes 4 photos including images showing interior, natural light, exercise equipment, fitness, seating area, reception desk, office, decor, and more.
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