Home Instead - Gansevoort, NY

Pros

• Their caregivers are very friendly, supportive and knowledgeable.
• They're extremely caring, compassionate, and organized.
• They can help you set up a care program for your loved one(s) to fit your loved ones needs.
• Their work was efficient, timely and energetic.
• They completed many different types of work projects very effectively.
• They are great.
• The service is excellent.
• Nora was so lovely.

Cons

• The organization is very short-staffed.
• The organization frequently cancels at the last minute on the day an aide is supposed to show up.
• The organization can almost never find a replacement for that day.
• Some doctor appointments require 24 hours' advance notice.
• The aides are frequently late and spend too much time on their phones.

Review

There are many commendations for Home Instead's in-home care services, with consistent praise for the people involved and the support they provide. Reviewers highlight caregivers who are friendly, supportive, and knowledgeable, delivering respite care that feels reliable and kind. For families navigating daily routines or overnight care, the sentiment is clear: Home Instead is a company worth calling when you need help keeping a loved one at home with attentive, compassionate assistance.

The heart of the praise centers on the caregivers themselves and the way the service is organized. Several reviewers describe the staff as extremely caring, compassionate, and organized, able to tailor a care program to fit the specific needs of a loved one. One emphasis is that each Home Instead location is reportedly independently run, with an office you can contact for guidance and setup. The professionalism, friendliness, and knowledge of the team are repeatedly noted, giving families confidence that their loved ones are in good hands.

There is strong appreciation for the tangible impact of the service. Reviewers who needed help for their aging parents or relatives say the care providers were efficient, timely, and energetic, capable of tackling a variety of tasks around the home. The consistency and drive of the caregivers come through in stories of completed work projects and ongoing support, leading to a high willingness to recommend Home Instead to others facing respite or ongoing care needs.

For many, the experience with Home Instead has been personally meaningful. Some have expressed that, even after only a short time, they felt no reason to complain and found reassurance in the caregivers' presence. Others note the positive reception they experienced - feeling welcome and valued - and even express anticipation for ongoing engagement with Home Instead. In particular, responses mentioning a caregiver like Nora underscore how one caregiver can make a lasting impression, prompting continued requests for visits.

The support extends beyond the home as well. One reviewer recounts a scenario where their wife developed Alzheimer's and moved into a nursing home, yet they continued to benefit from Home Instead's involvement. The team arranged visits to support the caregiver's independence and errands while maintaining contact with the wife in the nursing facility. This kind of continuity shows the flexibility and care philosophy at work, with Home Instead becoming a steady resource during transitions and evolving needs.

However, there are clear caveats about operational challenges that accompany any growing service. Several reviews flag that the organization can be short-staffed, leading to last-minute cancellations on the day an aide is supposed to arrive. The difficulty in finding replacements for the same day means families may need to reschedule important appointments or cancel plans. Additional concerns include aides who are frequently late and who may spend a significant amount of time on their phones, which can affect the perceived reliability and focus of care. Some families note that certain appointments require 24 hours' notice and emphasize how disruptive last-minute changes can be, especially for medical visits and other time-critical commitments.

In aggregate, the reviews paint a balanced picture. When Home Instead is able to staff effectively and align caregivers with the family's needs, the service can be a steady, high-quality lifeline that enables older relatives to remain at home with daily support and meaningful human connection. On the other hand, staffing shortages and scheduling hiccups can undermine that experience, prompting families to weigh the benefits against the disruption caused by last-minute changes and delays.

Overall, the testimonials reflect a service with clear strengths in caregiver warmth, professionalism, and individualized care plans, coupled with real-world challenges related to staffing and scheduling. For families seeking respite or ongoing home-based care, Home Instead appears to offer exceptional, compassionate support that can transform daily life for both loved ones and their caregivers - provided the organization can navigate staffing pressures and ensure reliable scheduling. In moments of consistent, well-coordinated care, many reviewers describe Home Instead as a trustworthy partner in maintaining independence and quality of life at home.

Gansevoort, New York, offers a variety of amenities for seniors looking to live in the area. With several restaurants within a short driving distance, including Scotty's Restaurant, Mr Bill's, and TGI Friday's, there are plenty of dining options to choose from. For those seeking spiritual fulfillment, Pine Knolls Alliance Church and St Mary's Church are nearby places of worship. Medical care is easily accessible with Physicians like Ent and Saratoga Hospital within close proximity. Glens Falls Hospital is also nearby for more advanced healthcare needs. Additionally, there are several parks for outdoor recreation such as Richardson St Dam and Hudson Crossing Park. Transportation options are available through U-Haul Moving & Storage of Glens Falls for any moving needs. Pharmacies like Walgreens and Rite Aid ensure that medications can be easily obtained if needed. Overall, Gansevoort provides a comfortable and convenient environment for seniors looking to settle down in the area.

Restaurants

• Scotty's Restaurant (2.7 miles)
• Mr Bill's (6.2 miles)
• The Anvil Inn (6.6 miles)
• Taco Bell (6.8 miles)
• McDonald's (6.9 miles)
• Common Roots Brewing Company (7 miles)
• TGI Friday's (7.2 miles)

Places of Worship

• Pine Knolls Alliance Church (6 miles)
• St Mary's Church (7.9 miles)
• Durkeetown Baptist Church (8.1 miles)

Physicians

• Ent (6.4 miles)
• Center For Rheumotology (6.4 miles)
• Fort Edward-Kingsbury Health Center (6.9 miles)
• Mitchell A Cohen DDS (7.2 miles)
• Saratoga Hospital (7.3 miles)
• Saratoga Family Physicians (7.4 miles)
• Center For Occupational Health (7.5 miles)

Hospitals

• Community Care Pediatrics Of Saratoga (6.4 miles)
• Glens Falls Hospital (7.6 miles)
• Medi-Ride Transportation System Glens Falls Hospit (7.7 miles)
• Glens Falls Hospital Nutrition Counseling (7.7 miles)

Parks

• Richardson St Dam (6.5 miles)
• Hudson Crossing Park (7.7 miles)
• Sagamore Playground (8.5 miles)
• Crandall Park (8.5 miles)

Transportation

• U-Haul Moving & Storage of Glens Falls (6.9 miles)

Pharmacies

• Walgreens (7.3 miles)
• Walgreens (7.5 miles)
• Rite Aid (7.5 miles)
• Walmart Pharmacy (7.6 miles)
• Walgreens (8.4 miles)
• Mc Cann's Rexall Drug Store (8.5 miles)
• McCann's Pharmacy & Adirondack Compounding (8.5 miles)

Cafes

• Spektor Coffee Roasters (7.8 miles)
• Spot Coffee (7.9 miles)
• Kru Coffee (8.8 miles)
• Starbucks (9 miles)