Elder Home Care - Queens, NY

Pros

• The staff in the office have been forthcoming and prompt in their responses.
• The caregivers try to be as accommodating as possible.
• The services provided by the caregivers are appreciated and valued.
• It is reassuring to know that there are people out there who do this type of work.
• The loved one is well taken care of when the family cannot be present.

Cons

• The excessive use of phones by the caregivers is unprofessional and inappropriate.
• Phones should not be allowed unless in case of a dire emergency, as it hinders proper care for elderly individuals.
• The lack of control over caregiver behavior once they are in the home is concerning.
• It is unclear how well the caregivers are screened or what criteria is used for their selection.
• Some caregivers have demonstrated a lack of professionalism by using their phones during work hours.
• The constant phone usage raises doubts about the level of attention and focus given to the elderly person needing care.

Review

In the overall assessment of the caregiving experience, it is acknowledged that it has not been a bad one. However, there is a notable concern regarding excessive phone usage by some of the caregivers who have attended to the loved one. It is considered unprofessional and inappropriate for these individuals to be on their phones while providing care to an elderly person. The reviewer strongly advocates for phones to only be allowed in dire emergencies, as constant phone usage detracts from the quality of care being provided.

Despite this issue, there is praise for the responsiveness and friendliness of the office staff. They have been forthcoming and accommodating whenever contacted, promptly addressing any concerns or inquiries. However, it appears that once a caregiver enters the home, there may be limited control over their conduct. This raises questions about the initial screening process and criteria used to assess potential caregivers.

The reviewer suggests that they could understand occasional phone usage if caregivers had young children or older relatives they also cared for – as long as this was communicated beforehand. However, indiscriminate phone usage without explanation or justification is deemed inappropriate by the reviewer.

Setting aside the matter of phone usage, gratitude is expressed for the services provided by this caregiving agency. The reviewer acknowledges and appreciates that such professionals exist who are willing to dedicate themselves to this type of work. They are grateful that their loved one receives care during times when they are unable to be present.

In conclusion, while acknowledging that overall experiences have not been negative, concerns about excessive phone use among some caregivers are prominent in these reviews. The office staff receives positive feedback for their responsiveness and friendly demeanor, but limitations in controlling caregiver behavior within clients' homes are noted. Transparency about caregiver screening procedures would help address these concerns more effectively. Ultimately, while expressing gratitude for the caregiving services provided, greater emphasis on professionalism and minimizing distractions during care provision is desired.

This part of Queens, New York, offers convenient access to various transportation options such as the MTA Subway and LIRR stations, making it easy for seniors to get around the city. Additionally, there are several pharmacies nearby for easy access to medications. The area also boasts a diverse range of places of worship, parks for leisurely strolls, theaters for entertainment, and a variety of restaurants catering to different tastes. Seniors can also enjoy cafes for socializing and physicians and hospitals are easily accessible in case of any medical needs. Overall, this neighborhood offers a mix of amenities and conveniences that would make it a comfortable and convenient place for senior living.

Transportation

• Forest Hills – 71st Avenue (0.3 miles)
• MTA Subway - Briarwood (1.8 miles)
• LIRR - Mets-Willets Point Station (2.2 miles)
• MTA - Mets-Willets Point Subway Station (2.3 miles)
• LIRR - Jamaica Station (2.6 miles)
• MTA - Sutphin Boulevard Subway Station (2.6 miles)
• LIRR - Jay / Hall Tower (2.7 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (0.4 miles)
• Walgreens (1.9 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.7 miles)
• Queens Crossing (2.9 miles)
• CVS Pharmacy (3.5 miles)

Places of Worship

• St Luke's Episcopal Church (0.6 miles)

Parks

• Forest Park (1.2 miles)
• Flushing Meadows Corona Park (1.8 miles)
• Cunningham Park (4.3 miles)
• Astoria Park (5.1 miles)
• McCarren Park (5.2 miles)
• Alley Pond Park (5.4 miles)
• Herbert Von King Park (5.5 miles)

Theaters

• AMC Fresh Meadows 7 (3.7 miles)

Restaurants

• Taco Bell (3.9 miles)
• McDonald's (4.5 miles)
• Ikraveit Foods (4.9 miles)
• Burger King (5.5 miles)
• Kimbap Lab (5.7 miles)
• White Castle (5.9 miles)
• Bobby Van's Steakhouse (6 miles)

Cafes

• The West (5.3 miles)

Physicians

• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (6.2 miles)
• Memorial Sloan Kettering Cancer Center (6.3 miles)

Hospitals

• Manhattan Psychiatric Center (6.3 miles)