Overall Review of Forest View Nursing Home
common
18 reviews mention this
Staff are repeatedly described as caring
Residents and families repeatedly describe staff as compassionate and attentive.
Many reviewers say the staff treats them with dignity and respect and stays responsive to patientsâ needs. Several mention specific nurses, CNAs, therapists, and other team members being friendly, professional, and supportive during rehab or longer stays. A smaller set of negative reviews, however, says staffing levels were too low or that patients did not receive the attention they needed.
differentiator
16 reviews mention this
Therapy support is a major focus
Rehab therapy, including speech therapy, stands out in residentsâ and familiesâ reports.
Across multiple reviews, people describe active physical therapy and targeted support from occupational and speech therapists as key parts of the experience. Several reviewers highlight progress they sawâlike improved swallowing, speech, or mobilityâduring stays for stroke recovery, hip or knee rehab, and other conditions. Reviews also name particular therapy clinicians and describe hands-on, personalized treatment rather than a one-size-fits-all approach.
common
10 reviews mention this
Cleanliness and organization are noted
Cleanliness and upkeep are frequently mentioned as clear strengths.
Multiple reviews emphasize that the facility is clean, well-kept, and maintained throughout the stay. People also describe rooms and common areas as tidy, including mentions of an organized environment and clean living spaces. One positive visitor-focused review also points to a clean, comfortable setting and good interactions with staff.
common
5 reviews mention this
Food is often called good
Residents and families commonly describe the food as good.
Several reviewers say the food is good, and at least one notes food is prepared on-site and served fresh. A few other comments include meals as part of the overall experience alongside cleanliness and staff care. There are also mixed remarks, including one review that says food was good but not great.
common
4 reviews mention this
Activities show up in reviews
Reviews mention activities and group events for residents.
Some reviewers describe regular activities and social or therapeutic events, including group singing or music. One review also mentions there are activities for both short- and long-term residents. While activities come up positively in multiple places, other reviews focus more on care logistics and staffing concerns rather than programming.
caveat
6 reviews mention this
Some families report staffing and communication gaps
A subset of reviewers report understaffing, limited attention, and poor communication.
Several lower-rated reviews describe not enough staff to provide timely help, including concerns about waiting for bathroom assistance and delayed cleaning or care. Others mention that families struggled to reach staff for updates, care plans, or discharge coordination. A few reviews also describe difficult experiences during overnight coverage, with residents reportedly left waiting or given inadequate support.
common
2 reviews mention this
Close to transit is mentioned
Some reviewers note convenience to public transit.
A reviewer mentions the facility is close to public transit. Another comments on nearby subway access and paid parking, suggesting ease for families traveling to visit or coordinate care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.