Sunset Villa Care Center in Roswell, NM

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  • Interior

    A cozy living room with a sofa, chairs, television, and bookshelf on wooden flooring.
  • Outdoors

    A sunny day in a park with lush greenery, trees, and a building near a flagpole.
  • Decor

    An empty restaurant dining area with tables and chairs neatly arranged.
  • Building

    The entrance to Sunset Villa features a brick facade with large glass doors, surrounded by greenery.
  • Trees

    A sunny day in a park with lush green grass, trees, and an American flag near a small building.
  • Entrance

    The entrance of a building with a stone facade and 'SUNSET VILLA' signage, surrounded by grass and trees.
  • Hallway

    A hallway with potted plants leading to a set of glass doors.

Sunset Villa Care Center in Roswell, NM

1515 South Sunset Avenue, Roswell, NM 88203

For more information about senior living options: (844) 490-3973

4.4 from 38 reviews
5 stars
31
4 stars
2
3 stars
0
2 stars
0
1 stars
5

Assisted Living Skilled Nursing Facility

Sunset Villa Care Center Costs & Pricing

Sunset Villa Care Center offers a studio room at a monthly rate of $2,795, which is competitively positioned within the broader context of Chaves County and the state of New Mexico. In Chaves County, the average cost for similar accommodations is approximately $2,284, indicating that Sunset Villa's pricing is somewhat higher than local averages. However, when compared to the state average of $3,553 for studio rooms, Sunset Villa presents a more affordable option for residents in this region. This pricing structure suggests a balance between quality care and value, making Sunset Villa an appealing choice for those seeking assisted living solutions in a caring environment.

Floor plansSunset Villa Care CenterChaves CountyNew Mexico
Studio$2,795$2,284$3,553

Overall Review of Sunset Villa Care Center

Pros

  • pro The facility is very family-oriented with loving, fun staff that makes residents feel at home.
  • pro It offers great resident services and has respectful, awesome staff.
  • pro The CNAs and nurses are attentive and caring, creating a home-like environment.
  • pro The staff, including CNAs like Tasha and Lupita, are amazing and dedicated to residents.
  • pro The administrator is approachable and pleasant.
  • pro It is a peaceful, clean facility with helpful, respectful staff; residents appear happy and well.
  • pro The therapy department is great and staff care about residents.
  • pro The building genuinely cares about residents; the staff are friendly and the food is great.

Cons

  • pro They neglected to test and treat a resident, leading to sepsis and a significant health decline.
  • pro They failed to provide timely treatment for an infection for over a month, resulting in multiple falls and unresponsiveness.
  • pro There was neglect and disregard on all levels, from nursing staff to the administrator, with no action taken to protect the resident's health.
  • pro They left residents unmonitored, with the call light on and no one checking for more than an hour.
  • pro They refused to provide basic care, such as a shower, for several days despite clear distress.
  • pro They lost or threw away a resident's belongings, and administration refused reimbursement after mismanaging the incident.
  • pro They did not consistently administer medications or inform families which medications were due, indicating poor oversight.

Review

Sunset Villa Care Center in Roswell is best suited for seniors who want a small, home-like atmosphere where staff are consistently described as warm, attentive, and genuinely fond of their residents. This community often shines for families seeking a facility with a welcoming daily rhythm, approachable staff, and a solid therapy program that helps residents stay engaged and working toward recovery. It is not a neutral choice; it is a place where the social environment and personal interactions carry substantial weight in daily life, and the environment can feel like a true extension of home for many residents.

Those evaluating options should explicitly consider who may want alternatives. For seniors with high medical complexity, chronic or acute conditions requiring vigilant, consistently flawless medical oversight, Sunset Villa's mixed reviews on medical management are a critical red flag. Several accounts describe lapses in timely treatment, missed or miscommunicated medications, and insufficient response to urgent needs. Families prioritizing rigorous medication administration protocols, proactive infection control, and transparent, reliable oversight may find better alignment elsewhere. A hospital-to-home transition with guaranteed 24/7 physician involvement should be non-negotiable in such cases.

The strongest positives center on the intimate, resident-centered culture. The small facility size appears to enable staff to form relationships, deliver personalized attention, and create a home-like atmosphere that residents and families value. CNAs and nurses are repeatedly described as attentive, compassionate, and involved in daily care. The therapy department receives praise for its accessibility and effectiveness, suggesting good progress for rehab or recovery goals. Cleanliness and pleasant check-in experiences reinforce a sense of hospitality and respect that many families seek when choosing long-term care. These elements combine to produce meaningful daily quality of life for residents who respond well to a warm, communal setting.

However, the significant concerns around medical oversight cannot be ignored. Reports of neglect, untreated infections leading to serious complications, repeated falls, dehydration, and weight or nourishment issues indicate potential gaps in clinical governance and timely escalation. Administrative inconsistency compounds the risk: miscommunications with families, disputes over belongings, and rumors of inadequate handling of resident property and payments. When medicine management or urgent medical needs are not handled with credibility and urgency, the advantages of the warm environment fail to offset the potential harm. The overall impression is split: a place of genuine caregiver compassion tempered by serious medical-risk flags.

Families weighing Sunset Villa should push for concrete assurances before committing. Request a detailed, written care plan that outlines nurse-to-patient ratios, medication administration protocols, and the process for rapid escalation of medical concerns. Insist on evidence of daily nursing rounds, timely responses to call bells, and transparent incident reporting. Review state inspection records and recent survey results, and ask to see the facility's program for preventing falls, malnutrition, and infection-related complications. Visit during several different times of day, speak with frontline staff beyond the shift leaders, and observe how care plans translate into real-time practice. Demand clear, proactive communication with the administrator and the director of nursing, plus a tangible plan for addressing any past deficiencies.

In the end, Sunset Villa is a practical fit for families prioritizing a nurturing, family-oriented environment and a robust rehabilitation-orientation, especially for short-term or transitional care where the social ambiance can support recovery. It is not the default recommendation for residents with advanced medical needs or for those requiring meticulous, consistently delivered clinical oversight. If choosing Sunset Villa, proceed with due diligence, insist on robust medical governance, and align expectations with the facility's demonstrated strengths in warmth and rehab potential while remaining vigilant about the serious medical concerns that have surfaced in reviews.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roswell Industrial Air Center (5 miles away) Roswell Industrial Air Center (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sunset Villa Care Center in Roswell, NM is a skilled nursing facility providing comprehensive care services for individuals in need of assistance with daily activities and medical support. Our community offers a comfortable and fully furnished environment for residents to thrive in. With amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services, residents can stay connected with their loved ones and enjoy entertainment options at their convenience.

We understand the importance of nutrition and dining experience, which is why we provide special dietary restrictions to cater to individual needs. Our dedicated staff ensures that residents receive well-balanced meals prepared according to their dietary requirements.

At Sunset Villa Care Center, we believe in the significance of maintaining mental wellness alongside physical health. Therefore, we have designed a mental wellness program to engage residents in stimulating activities and social interactions. Scheduled daily activities are organized for our residents to participate in and enjoy.

Our community is conveniently located near several cafes, parks, restaurants, pharmacies, physicians' offices, places of worship, hospitals, and transportation options. This allows easy access to various amenities and services that contribute to a comfortable lifestyle at Sunset Villa Care Center.

With 24-hour supervision and assistance available for bathing, dressing, transfers, medication management, diabetes diet coordination with health care providers - our skilled nursing facility takes care of all the necessary support needed for residents' well-being. Transportation arrangements can also be made for medical appointments.

Sunset Villa Care Center offers a warm and inviting atmosphere where residents can receive quality care while enjoying the comforts of home. We prioritize the individual needs and preferences of each resident to ensure their utmost satisfaction and contentment throughout their stay with us.

Nearby Places of Interest

Restaurants

  • Ooy Express (0.3 miles)
  • Los Novillos Mexican Restaurant (0.9 miles)
  • KFC (1 miles)
  • Little Caesars Pizza (1 miles)
  • Fatman's Beef Jerky (1 miles)
  • Taqueria Jalisco (1 miles)
  • Beijing Restaurant (1 miles)

Places of Worship

  • Trinity United Methodist Church (0.3 miles)
  • New Covenant Fellowship Roswell (0.5 miles)
  • First United Pentecostal Church (0.9 miles)
  • Southern Baptist Convention (0.9 miles)
  • Church of Christ (1 miles)
  • Waymaker Church (1.2 miles)
  • Christian Outreach of Roswell (1.2 miles)

Hospitals

  • Eastern New Mexico Medical Center (0.6 miles)
  • Eastern New Mexico Medical Center (3.5 miles)

Parks

  • Altrusa Park (1 miles)
  • Cielo Grande Park (2.3 miles)

Physicians

  • Roswell Osteopathic Clinic (1 miles)
  • Muhr Stephen Roswell Medical Clinic Roswell (1 miles)
  • Muglin (1.2 miles)
  • Elite Medical (1.2 miles)
  • La Casa Family Health Center (1.3 miles)
  • FHL Pediatrics (1.3 miles)
  • Elite Medical (1.3 miles)

Pharmacies

  • Walgreens (1 miles)
  • Albertsons Market Pharmacy (1 miles)
  • Medicine Shoppe (1.1 miles)

Cafes

  • Daylight Donuts (1.2 miles)
  • Laura's Cafe (1.6 miles)
  • Stellar Coffee Co. (1.8 miles)
  • Starbucks (2.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.3 miles)
  • Sunshine Cab Co. (2.9 miles)

Frequently Asked Questions

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