Sunset Villa Care Center
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Outdoors
Decor
Building
Trees
Entrance
Hallway
1515 South Sunset Avenue, Roswell, NM 88203
For more information about senior living options: (844) 490-3973
Sunset Villa Care Center offers a studio room at a monthly rate of $2,795, which is competitively positioned within the broader context of Chaves County and the state of New Mexico. In Chaves County, the average cost for similar accommodations is approximately $2,284, indicating that Sunset Villa's pricing is somewhat higher than local averages. However, when compared to the state average of $3,553 for studio rooms, Sunset Villa presents a more affordable option for residents in this region. This pricing structure suggests a balance between quality care and value, making Sunset Villa an appealing choice for those seeking assisted living solutions in a caring environment.
| Floor plans | Sunset Villa Care Center | Chaves County | New Mexico |
|---|---|---|---|
| Studio | $2,795 | $2,284 | $3,553 |
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The facility is described as very family-oriented with loving, fun staff that make residents feel at home. It has great resident services and staff who are respectful and awesome. CNAs and nurses are attentive and caring, with special appreciation for Tasha and Lupita. CNAs and nurses are attentive to residents, and every effort is made to create a home-like environment. The staff are very pleasant and courteous and help residents tremendously. The check-in process is sophisticated, and the administrator is approachable and pleasant. The facility is small but has wonderful staff who care deeply for residents, with a strong therapy department. The building genuinely cares about residents; the staff are friendly and the food is great. It is described as a truly caring facility where the staff genuinely care. The facility offers great hospitality. The facility is beautiful, and visitors express hope that loved ones will receive the help and healing they need there. The staff and everyone working there have been wonderful and caring.
The facility showed neglect and disregard from staff and leadership, including repeated falls and failure to treat residents. A resident's infection was not treated for over a month, later leading to sepsis, dehydration, and malnutrition. Family members were not informed about care changes, room-mate incidents, or falls. The administrator mishandled belongings; clothes went missing or were discarded, and reimbursement was denied due to disputed paperwork. Residents experienced poor daily care, with long call-light waits and denial of showers for several days. Medications were not given as prescribed, and staff could not explain which meds were due. Personal items like a walker were kept by the facility after transfer, causing distress. Overall, it was described as the worst place to place an elderly parent, citing severe neglect and poor patient management.Sunset Villa is a facility that invites mixed impressions from families and visitors. On one hand, many reviewers describe it as a cozy, family-oriented environment where residents feel at home. They highlight a loving, patient staff and a sense of warmth that makes the place feel welcoming. Several comments point to strong resident services and a generally respectful, attentive team. In small ways, the atmosphere is framed as conducive to comfort and recovery: courteous greetings, approachable staff, and a culture that seems to prioritize making residents feel cared for. Some visitors even praise particular individuals and departments for their dedication, noting that CNAs and nurses are attentive and genuinely invested in the residents' well-being. A number of visits emphasize the home-like environment, the cleanliness of the facility, and the approachable demeanor of staff and administration.
In addition to these positive notes, several reviewers recount experiences that reinforce the facility's potential strengths. They describe a small, intimate setting where staff know residents by name and where therapy departments are accessible and well-regarded. The care teams - especially CNAs and nurses - are repeatedly praised for being helpful, kind, and responsive to questions. There are anecdotes about a smooth check-in process, a calm and peaceful vibe, and staff who communicate clearly with families. Some visitors express confidence that their loved ones were in capable hands and that the environment could be supportive for rehabilitation, with friendly faces and ongoing attention to residents' needs.
Yet, a substantial portion of the feedback is deeply troubling and paints Sunset Villa in a very negative light. One lengthy narrative details a father-in-law whose infections were not treated in a timely manner, ultimately contributing to a decline that included sepsis, multiple falls, and a challenging recovery. The reviewer accuses the facility's staff, including nurses, the DON, and the administrator, of neglect and disregard. They describe a pattern of promises to test and treat that never materialized, suggesting a systemic failure in recognizing and addressing urgent health issues. The account specifically notes prolonged dehydration and malnutrition, a lack of communication about important events (such as a roomate's aggression that affected the patient), and a cascade of complications that they believe could have been prevented with proper care.
The most severe critique centers on administrative accountability and the handling of the patient's belongings. In an update dated June 11, 2025, the administrator allegedly returned the father's belongings - clothes and other items - only to present a checklist that the family claims they did not authorize or fill out. The reviewer warns others not to entrust a loved one to an administrator described as failing to address serious issues, implying a breakdown in trust and transparency at the highest level of facility leadership. This account also claims that the staff had already disposed of or failed to preserve belongings and that the administrator would not reimburse the family for losses, attributing the denial to a supposedly completed checklist. The language used - strong warnings and admonitions - reflects a deep sense of betrayal and distrust surrounding the management of the facility.
Additional, corroborating concerns focus on medication management and patient safety. One family recounts that their sister, who had stayed at Sunset Villa, did not receive medications as prescribed, with no clear communication about what was supposed to be given. They report lost personal items, including nightgowns, as well as a diamond ring and earrings, with difficulty obtaining an inventory list or accountability for these losses. The overall impression from this narrative is that essential routines - medication administration, proper handling of personal belongings, and timely communication about health changes - were not reliably managed, leaving the family with a troubling sense of uncertainty and grief well after their loved one's passing.
Across these perspectives, Sunset Villa emerges as a place of real contrasts. For some families, it represents a supportive, community-like environment where staff are kind, caring, and engaged in the residents' day-to-day lives. For others, it is a site of serious concerns about neglect, delayed or missed treatments, and troubling administrative practices that undermine trust and safety. The facility's small size and the presence of dedicated caregivers are repeatedly cited as positives, but these benefits appear to be unevenly realized in the most critical moments of health care and safety. The range of experiences suggests that outcomes at Sunset Villa may be highly contingent on which staff members are on duty, how health issues are tracked and communicated, and the degree of oversight from administrators and leadership.
For anyone considering Sunset Villa for a loved one, the collective feedback invites careful consideration and due diligence. Prospective families may want to ask about how medical concerns are triaged and escalated, what routines exist for timely infection management, and how medication administration is documented and verified. It would be prudent to inquire about the facility's procedures for handling personal belongings, transferring information between hospital and home, and what transparency measures are in place for behind-the-scenes decisions made by administrators. Visiting the facility at different times of day to speak with both front-line staff and management could also help prospective residents gauge how consistently compassionate care is delivered across shifts and whether any concerns raised by families are addressed promptly and thoroughly.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roswell Industrial Air Center (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunset Villa Care Center in Roswell, NM is a skilled nursing facility providing comprehensive care services for individuals in need of assistance with daily activities and medical support. Our community offers a comfortable and fully furnished environment for residents to thrive in. With amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services, residents can stay connected with their loved ones and enjoy entertainment options at their convenience.
We understand the importance of nutrition and dining experience, which is why we provide special dietary restrictions to cater to individual needs. Our dedicated staff ensures that residents receive well-balanced meals prepared according to their dietary requirements.
At Sunset Villa Care Center, we believe in the significance of maintaining mental wellness alongside physical health. Therefore, we have designed a mental wellness program to engage residents in stimulating activities and social interactions. Scheduled daily activities are organized for our residents to participate in and enjoy.
Our community is conveniently located near several cafes, parks, restaurants, pharmacies, physicians' offices, places of worship, hospitals, and transportation options. This allows easy access to various amenities and services that contribute to a comfortable lifestyle at Sunset Villa Care Center.
With 24-hour supervision and assistance available for bathing, dressing, transfers, medication management, diabetes diet coordination with health care providers - our skilled nursing facility takes care of all the necessary support needed for residents' well-being. Transportation arrangements can also be made for medical appointments.
Sunset Villa Care Center offers a warm and inviting atmosphere where residents can receive quality care while enjoying the comforts of home. We prioritize the individual needs and preferences of each resident to ensure their utmost satisfaction and contentment throughout their stay with us.
Sunset Villa Care Center offers a studio room at a monthly rate of $2,795, which is competitively positioned within the broader context of Chaves County and the state of New Mexico. In Chaves County, the average cost for similar accommodations is approximately $2,284, indicating that Sunset Villa's pricing is somewhat higher than local averages. However, when compared to the state average of $3,553 for studio rooms, Sunset Villa presents a more affordable option for residents in this region. This pricing structure suggests a balance between quality care and value, making Sunset Villa an appealing choice for those seeking assisted living solutions in a caring environment.
Sunset Villa Care Center is located at 1515 South Sunset Avenue, Roswell, NM 88203 in Chaves County, New Mexico
Sunset Villa Care Center on seniors.fyi includes 7 photos including images showing trees, grass, interior, building, entrance, park, flag, outdoors, and more.
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