237 Meador Drive, Las Cruces, NM 88005
For more information about senior living options: (844) 490-3973
They care for the community and provide great care to their clients. The company provided in-home physical therapy and weekly nurse visits to monitor recovery. The employees were friendly and engaging. The nurse Cheyenne was knowledgeable and provided professional observations and recommendations. Carmen is a true life saver who took wonderful care of the reviewer's mother-in-law. The reviewer would recommend the company for home health needs.
The company is very awful and does not help clients in need. The staff are completely unfriendly. There is a staff member who thinks she can run the company herself. She is very unprofessional toward the public. The owner should be ashamed of having rude employees in the office. The office staff needs to be professional in this business. The reviewer would not recommend the company for caregivers or for people who need help. The company shows no compassion to the public. The review questions why the company is in business if it can't help the community.A composite picture emerges from the experiences people have had with this home health provider, particularly in the wake of a VA contract to deliver post-operative care. For some, the organization embodies the kind of dedicated, patient-centered care that makes a real difference after surgery. For others, the same organization feels distant, unhelpful, or even discouraging, leaving patients and families frustrated rather than reassured.
On the positive side, there is strong praise for the clinical support that comes into the home after procedures like total knee replacement. In one account, in-home physical therapy and a weekly nurse visit formed a reliable cadence of care that reassured both the patient and their spouse. The visits were not merely procedural; they were described as friendly and engaging experiences, with the care team being personable and attentive to recovery. In particular, the nurse Cheyenne was highlighted as knowledgeable, offering professional observations and practical recommendations that were valued by the family. This account concludes with a firm recommendation for the company as a provider for home health needs, underscoring that the quality of clinical care can be outstanding and deeply appreciated when it meets expectations.
However, a contrasting experience emerges from another viewpoint, painting a very different picture of the same organization. The negative review uses very strong language to express disappointment: the company is described as awful, with a clear perception that they do not want to help clients in need. The reviewer questions the purpose of the business if the intent is not to assist the community, and they state unequivocally that they would not recommend the company for caregivers or for clients seeking help. The frustration is directed at the staff, who are depicted as unfriendly, and at an office dynamic that is perceived as unprofessional and lacking in compassion. The reviewer singles out one person who seems to "think she can run the company herself," implying that leadership or accountability at the office level is ineffective. The overarching message is that compassionate care and professional conduct from office staff are essential, and when those elements feel absent, trust in the provider can quickly erode.
The negative sentiment continues with a broader indictment of the office environment and customer-facing behavior. The reviewer questions whether there is any real regard for the public's welfare and emphasizes that office personnel should embody professionalism appropriate to a healthcare business. The implication is that while clinical expertise may exist, the organizational culture and communication channels - crucial for coordinating care, scheduling, and addressing concerns - need substantial improvement. In short, the complaint centers on a perceived disconnect between the high standards expected for patient care and the experience of interacting with the office and administrative staff.
Amid these divergent experiences, there is a notable positive note that stands out: Carmen is described as a true "LIFE SAVER" who took wonderful care of the reviewer's mother-in-law. This testimonial highlights the profound impact a single caregiver can have, offering reassurance, competence, and personal attention during a vulnerable period. Carmen's contribution serves as a powerful counterpoint to the criticisms, illustrating that compassionate, skilled bedside care can profoundly influence a family's sense of safety and well-being in a home health setting.
Taken together, the collection of reviews suggests a provider with strong potential, especially in the clinical realm where in-home therapy and nursing can deliver meaningful, life-enhancing support. Yet the same collection also reveals serious gaps in customer service, office professionalism, and consistent compassionate engagement with patients and families. The contrasting experiences imply that the quality of care can vary significantly depending on who is delivering the service and where the interaction occurs - whether in the patient's home with clinicians like Cheyenne and other nurses, or in the office where administrative communication and responsiveness shape the overall experience.
Moving forward, these perspectives underscore the importance of strengthening both clinical and administrative dimensions of care. Families seeking post-operative home health services may find excellent clinical outcomes and personable nursing support, as some staff demonstrate. At the same time, addressing concerns about office culture, responsiveness, and compassionate communication would help ensure that all patients feel supported from first contact through ongoing care. In environments that contract with institutions like the VA, aligning clinical excellence with consistently empathetic, professional administration could transform mixed experiences into a reliably positive standard of care.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mely's Family Home Care in Las Cruces, NM, offers a welcoming and nurturing environment for seniors seeking assisted living services. Our community is thoughtfully designed to provide comfort and convenience, featuring a range of amenities to enhance the quality of life for our residents. Enjoy relaxing moments in our lush garden or cozy outdoor spaces, unwind with cable or satellite TV, and take advantage of Wi-Fi/high-speed internet connectivity throughout the facility. Each fully furnished room is equipped with a kitchenette, ensuring residents feel right at home.
At Mely's Family Home Care, we prioritize the well-being of our residents through comprehensive care services. Our dedicated staff provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We understand the importance of maintaining health and wellness; therefore, we coordinate closely with healthcare providers to manage medication and create personalized diabetes diets that cater to special dietary restrictions.
Our vibrant community fosters social engagement through scheduled daily activities and resident-run programs that encourage interaction among neighbors. Our staff also assists with transportation arrangements for medical appointments and other outings, ensuring that every resident can stay connected to their healthcare providers as well as enjoy local dining experiences at nearby restaurants.
With housekeeping services included and move-in coordination support available, Mely's Family Home Care is committed to creating a seamless transition into this supportive environment. Here, residents not only receive personalized care but also have opportunities for mental wellness through engaging activities all while remaining part of a warm community in beautiful Las Cruces.
Mely's Family Home Care is located at 237 Meador Drive, Las Cruces, NM 88005 in Dona Ana County, New Mexico
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Assisted Living Support for Veterans: A Complete and Detailed Overview
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care