Addus Healthcare

Pros

• The owner of the facility was really good and seemed to care for the residents.
• Addus Healthcare provided the necessary care and assistance that was needed.
• The service for driving was pleasant, and the individual appreciated their help when they were unable to drive.
• The caregiver sent by Addus Healthcare was capable in providing care, even if they weren't particularly personable.

Cons

• The resident did not receive timely attention, leading to serious bed sores.
• Communication with Addus Healthcare was initially difficult, causing frustration in getting a response.
• The aide provided care but lacked a personable and friendly demeanor.
• The service from Addus Healthcare was unreliable, as the first caregiver failed to show up and got lost.
• A caregiver left the client's loved one alone, which was deemed unimpressive and concerning.

Review

The reviews provided paint a vivid picture of the experiences individuals have had with various healthcare services, particularly in the context of caregiving and assistance for loved ones. The overarching theme reflects a mix of satisfaction and disappointment, highlighting both positive interactions and significant shortcomings in service quality.

Initially, one reviewer expressed happiness with the care their father received at a residential facility. They noted that initially, everything seemed promising; the resident was well cared for, and family members felt comfortable during visits. However, this sentiment quickly shifted when they observed serious issues arising over time. Their loved one became unable to get out of bed, leading to severe bedsores due to inadequate attention from staff. While they appreciated the owner’s efforts, they were disheartened by the lack of consistent care from other caregivers, feeling compelled to intervene regularly to ensure appropriate attention was given.

In contrast, experiences with Addus Healthcare appear to present a more favorable aspect of caregiving but are not without their challenges. One reviewer reported initial difficulties in establishing communication with Addus Healthcare; it took multiple attempts before receiving a callback. Once contact was made, the aide assigned was able to provide the necessary care and support but fell short on interpersonal connection. This suggests that while their professional needs were met, the emotional and relational component often vital in caregiving scenarios was lacking.

However, another review regarding Addus Healthcare highlighted a troubling service reliability issue. The first caregiver who was sent failed to show up at all due to getting lost. This opens up concerns about coordination and logistics within the organization’s operations. The following visit also raised alarms when another caregiver performed minimal tasks before leaving prematurely—an action that left an elderly individual alone without adequate supervision or support upon their return home. Such incidents reveal glaring systemic flaws that could potentially jeopardize client safety and well-being.

On a more positive note, some reviewers described pleasant experiences with other services offering transportation assistance rather than direct caregiving roles. One individual recounted relying on such services during times when they were unable to drive themselves. The encounters were characterized as fine or satisfactory; individuals providing these driving services were perceived as friendly and accommodating, fostering trust in their ability to assist when needed.

Despite having transitioned back into driving independently, this reviewer indicated openness toward resuming these transportation services should circumstances change again in the future—an indication that trust can be built even amid issues faced elsewhere in healthcare provision.

Overall, these reviews serve as valuable insights into personal experiences with healthcare services—offering critical feedback about staffing consistency and communication while simultaneously praising specific aides for their capable assistance or noting kindness among drivers used for transportation needs. As families navigate complex healthcare landscapes for aging or ill loved ones, contemplating both reliable service delivery alongside compassionate interaction remains essential elements that can significantly impact overall satisfaction and peace of mind.

Restaurants

• Sadie's of New Mexico (0.1 miles)
• Casa Rondena Winery (0.6 miles)
• Subway (1.3 miles)
• Campo (1.5 miles)
• McDonald's (1.8 miles)
• Vic's Daily Cafe (2.1 miles)
• Cheddar's Scratch Kitchen (2.3 miles)

Pharmacies

• Walgreens (1.3 miles)
• Medicine Chest (2 miles)
• Rx Innovations (2.5 miles)
• Pharmerica (2.6 miles)
• Walgreens (3 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• High Country Macula (1.9 miles)
• Women's Specialists of New Mexico (2.3 miles)
• Raa Imaging (2.6 miles)
• RAA Imaging & High Resolution (2.6 miles)
• Abq Health Partners (2.6 miles)
• Southwest Care Center (2.9 miles)
• Southwest Urology Associates (3 miles)

Hospitals

• HealthSouth Rehabilitation Hospital (2.8 miles)
• Tri Core Reference Lab (3.1 miles)
• UNM Cancer Reseach and Treatment Center (3.7 miles)
• Carrie Tingley Childrens Hospital (3.9 miles)
• Comadre A Comadre (4.1 miles)
• Heart Hospital of New Mexico (4.2 miles)
• Unm Psychiatric Center (4.3 miles)

Parks

• Graves Park (2.9 miles)
• Petroglyph National Monument (4.1 miles)
• Altura Park (4.1 miles)

Places of Worship

• Faith Chapel (3.5 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (3.6 miles)
• Satellite Coffee (3.7 miles)
• Starbucks (4 miles)

Theaters

• Regal Cinema UA Cottonwood Stadium 16 (3.5 miles)