For more information about senior living options: (866) 208-4318
4.8 from 90 reviews
5 stars
83
4 stars
2
3 stars
1
2 stars
1
1 stars
3
Overall Review of United One Home Care
common8 reviews mention this
Communication and phone responsiveness
Residents and families repeatedly describe fast, clear communication from the agency.
Many reviewers mention that they could reach someone easily, with phone calls answered and updates shared during the care process. A few reviews also highlight communication issues, including difficulty reaching management and changes to the charging process without notice. Even in negative experiences, reviewers still point to the importance of being contacted and kept in the loop.
common3 reviews mention this
24-hour care when needed
Several families say the agency can staff around-the-clock care.
Multiple reviews describe arranging 24-hour care for a loved one, with caregivers arriving on time and not missing shifts. One family also describes starting with 24/7 support and then tapering down as needs changed. Others frame this coverage as giving the family more time and relief in daily life.
differentiator2 reviews mention this
Dementia support in the home
Reviews describe dementia-focused support carried out at home.
One reviewer describes beginning-stage dementia and severe depression support, including assistance with routine chores and activities like card or board games. Another family describes working with the agency as dementia progressed, including increasing hours later on. Across these accounts, care is described as tailored to the person’s needs and day-to-day routine.
caveat4 reviews mention this
Pricing and billing complaints
Cost and charging changes come up in multiple reviews.
Some families mention the service is expensive, while others call the rates affordable or competitive. There are also complaints that the charging process can change without notice, which some families experienced as disruptive. Overall, reviews suggest pricing is a key factor to discuss up front.
common5 reviews mention this
Care reliability and consistency
Residents and families often describe consistent, dependable caregiver coverage.
Several reviews emphasize reliability, including never missing days and keeping caregivers punctual for shifts. Families also describe being able to trust the agency to provide help when they need it, including when scheduling is adjusted. A few reviewers connect this dependability to reduced stress for family members.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Albuquerque International (7 miles away)
Nearby Places of Interest
This part of Albuquerque, New Mexico, offers a convenient location with easy access to essential services such as pharmacies, restaurants, physicians, parks, cafes, places of worship, and hospitals. There are multiple pharmacies within a few miles radius for all your medication needs. Local restaurants provide a variety of dining options for residents to enjoy. The area also has several reputable physicians and healthcare facilities nearby for medical care. In addition, there are parks and cafes for recreational activities and socializing. Places of worship cater to various religious denominations within the community. Overall, this location provides a well-rounded environment with amenities that cater to senior living needs and preferences.
Pharmacies
Walgreens (0.4 miles)
Medicine Chest (1.1 miles)
Pharmerica (1.9 miles)
Walgreens (2.1 miles)
Walgreens (3 miles)
UNM Hospital Outpatient Pharmacy (3 miles)
Rx Innovations (3.1 miles)
Restaurants
Sadie's of New Mexico (0.9 miles)
Casa Rondena Winery (1.4 miles)
Campo (1.6 miles)
McDonald's (1.7 miles)
Whataburger (1.8 miles)
Subway (1.8 miles)
La Cumbre Brewing Company (2.1 miles)
Physicians
High Country Macula (1.5 miles)
Abq Health Partners (2.3 miles)
Women's Specialists of New Mexico (2.5 miles)
Albuquerque Rehabilitation & Rheumatology PC (2.5 miles)
RAA Imaging & High Resolution (2.8 miles)
Raa Imaging (2.8 miles)
Unm Cancer Center - R Steven Padilla MD (2.9 miles)
Parks
Graves Park (2 miles)
Altura Park (3.5 miles)
Petroglyph National Monument (3.8 miles)
Cafes
Starbucks (2.7 miles)
Starbucks (3.1 miles)
Olympia Cafe (4 miles)
Places of Worship
Faith Chapel (2.8 miles)
Saint George Greek Orthodox Church (3.8 miles)
Hospitals
UNM Cancer Reseach and Treatment Center (2.9 miles)
United One Home Care is located at 3321- B Candelaria RD NE, Office 320, Albuquerque, NM 87107 in Bernalillo County, New Mexico
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Albuquerque International (7 miles away)
Clean, modern facility with effective therapy services and friendly staff.
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