United One Home Care in Albuquerque, NM

Pros

• The staff consistently answers the phone and provides peace of mind that loved ones are in good hands.
• They go above and beyond, offering companionship in addition to daily tasks.
• Families highly recommend the agency for dependable, compassionate care, especially during difficult times.
• Scheduling is flexible and communication is excellent, with families kept involved in the care process.
• The caregivers are professional, knowledgeable, and genuinely caring.
• The team is punctual, attentive, and maintains high standards of safety and professionalism.
• Clients feel they are in trustworthy, caring hands with this home care partner.
• The agency delivers top-quality in-home care, from assessments to 24/7 support when needed.

Cons

• A reviewer labels United One Home Care as "the worst care company" because of Tiffany, alleging she lied repeatedly, gave an incorrect number, was not helpful, and wanted them to leave.
• The reviews note that communication with management is difficult and the charging process changes without notice.
• Some of the staff weren't wonderful, though they did what they needed to do.

Review

This community is best suited for families that want robust, in-home senior care in Albuquerque with medical oversight and around-the-clock availability. United One Home Care shines for cases that require more than basic companionship - post-acute recovery, dementia or late-stage needs, and ongoing nursing support delivered in the comfort of home. It is especially appealing to families seeking reliable, on-time care, compassionate aides, and a care team that treats the client like family, with a supervisor-level presence that coordinates medical and daily tasks. For households prioritizing continuity, visibility into care plans, and easy remote updates, this provider sets a high standard.

Those who may want to consider alternatives include families on tighter budgets or those whose needs are primarily non-medical or short-term respite. A few reviewers flag concerns about pricing transparency and occasional billing changes, which can be a strain for households balancing other expenses. Some also note experiences with a particular staff member as a red flag, and a few emphasize communication gaps or management friction. For families seeking a strictly low-cost option, or a purely in-home companionship service with minimal medical oversight, a different agency or a non-medical home care plan may prove more suitable. Facility-based options should be considered when 24/7 medical supervision in a home setting is not the priority.

The key strengths - 24/7 availability, responsive communication, and a care team that combines professionalism with real empathy - clearly offset most of the higher-cost profile. Families repeatedly praise on-time attendance, consistency from caregivers, and the involvement of nurses in assessments and ongoing care. The ability to handle complex needs, such as PEG feeding or post-rehab requirements, demonstrates medical capability beyond typical companion care. Flexible scheduling and regular updates keep families connected, and the option to coordinate through electronic payments and remote management is a practical boon for long-distance arrangements.

Where the downsides show up, the impact is mitigated but remains real. A few reviews call out difficult interactions with management and changes in billing terms without sufficient notice, which can erode trust if not managed proactively. The strongest counterbalance is the demonstrated quality of care - the staff's competence, compassion, and reliability - along with transparent, responsive care supervision. Prospective clients should push for a detailed, written care plan, a clear and stable rate structure, and an assigned care manager who remains the single point of contact. Ensuring continuity of the caregiver team and setting expectations up front helps prevent surprises.

For decision-making, this agency serves best households needing high-intensity home care with medical oversight, not just companionship. It excels for dementia management, stroke recovery, cancer or chronic illness scenarios, and families that benefit from a caregiver network that shows up consistently and communicates well. The value proposition rises when care plans are matched to medical needs and when billing practices are clarified in advance. If independence at home is worth investing in, and the family can tolerate occasional price variability tied to the level of medical services required, United One Home Care typically delivers peace of mind and dependable, respectful support.

Bottom line: United One Home Care stands out in Albuquerque as a practical, experienced partner for families prioritizing reliable, medically informed in-home care. It is especially compelling for those navigating complex conditions where nurses, CNAs, and disciplined care coordination make a meaningful difference. For households watching every dollar, or those who prefer no surprises in billing, the key is upfront clarity: insist on a comprehensive written plan, a stable rate agreement, and a dedicated care manager who can align caregiver assignments with evolving needs. With those guardrails in place, this provider offers a powerful combination of skilled care, compassionate support, and dependable accessibility that many families will value highly.

This part of Albuquerque, New Mexico, offers a convenient location with easy access to essential services such as pharmacies, restaurants, physicians, parks, cafes, places of worship, and hospitals. There are multiple pharmacies within a few miles radius for all your medication needs. Local restaurants provide a variety of dining options for residents to enjoy. The area also has several reputable physicians and healthcare facilities nearby for medical care. In addition, there are parks and cafes for recreational activities and socializing. Places of worship cater to various religious denominations within the community. Overall, this location provides a well-rounded environment with amenities that cater to senior living needs and preferences.

Pharmacies

• Walgreens (0.4 miles)
• Medicine Chest (1.1 miles)
• Pharmerica (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (3 miles)
• UNM Hospital Outpatient Pharmacy (3 miles)
• Rx Innovations (3.1 miles)

Restaurants

• Sadie's of New Mexico (0.9 miles)
• Casa Rondena Winery (1.4 miles)
• Campo (1.6 miles)
• McDonald's (1.7 miles)
• Whataburger (1.8 miles)
• Subway (1.8 miles)
• La Cumbre Brewing Company (2.1 miles)

Physicians

• High Country Macula (1.5 miles)
• Abq Health Partners (2.3 miles)
• Women's Specialists of New Mexico (2.5 miles)
• Albuquerque Rehabilitation & Rheumatology PC (2.5 miles)
• RAA Imaging & High Resolution (2.8 miles)
• Raa Imaging (2.8 miles)
• Unm Cancer Center - R Steven Padilla MD (2.9 miles)

Parks

• Graves Park (2 miles)
• Altura Park (3.5 miles)
• Petroglyph National Monument (3.8 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (3.1 miles)
• Olympia Cafe (4 miles)

Places of Worship

• Faith Chapel (2.8 miles)
• Saint George Greek Orthodox Church (3.8 miles)

Hospitals

• UNM Cancer Reseach and Treatment Center (2.9 miles)
• Carrie Tingley Childrens Hospital (3.1 miles)
• Comadre A Comadre (3.2 miles)
• Heart Hospital of New Mexico (3.3 miles)
• HealthSouth Rehabilitation Hospital (3.4 miles)
• Lovelace Medical Center - Downtown (3.4 miles)
• Unm Psychiatric Center (3.5 miles)

Transportation

• Alvarado Transportation Center (3.6 miles)
• Amtrak & Greyhound Station (3.7 miles)