United One Home Care

Pros

• The family appreciated having caregivers who allowed them to maintain their mother's comfort and dignity by keeping her in her own home.
• The provision of care gave the family valuable time to attend to their own needs and responsibilities, enhancing their overall well-being.
• Despite some challenges with staff consistency, the family found that most caregivers fulfilled essential tasks and contributed positively during their shifts.
• The management was described as straightforward and honest, which fostered trust within the caregiving relationship.
• Hiring help for their mother provided significant relief and peace of mind, enabling the family to enjoy moments away from full-time caregiving responsibilities.

Cons

• The caregiver laid on the floor and was on his phone instead of engaging with the mother.
• Some caregivers were only completing a few chores and frequently napping during the day.
• Communication with management was difficult and inconsistent.
• The charging process changed without notice, leading to confusion and frustration.
• Not all staff members were attentive or met expectations in providing care for the mother.

Review

In recent experiences with a caregiving service for an aging family member, the complexities of balancing elderly care and maintaining a sense of normalcy have come to light. The family sought assistance for their 86-year-old mother, who is in the early stages of dementia and suffering from severe depression. With hopes of alleviating some of the burdens associated with caregiving while ensuring that their mother received the best possible support, they hired caregivers to assist both with daily chores and activities that would engage her mentally and emotionally.

Initially, the family provided a comprehensive list outlining routine tasks that needed attention around the house, as well as highlighting activities that their mother enjoyed. These included playing card or board games and simply engaging in conversation. They were assured by management that caregivers would be trained to follow these routines closely and properly cater to their mother's interests. Unfortunately, this ideal scenario was not fully realized when one caregiver arrived at the home. When introduced to the environment by a stepsister who attempted to orient him, he shockingly laid on the floor in the living room and was found on his phone during what was supposed to be a crucial acclimatization period.

The family's discontent did not stop there; subsequent caregivers also fell short of expectations. Although some chores were completed, there were concerns expressed regarding specific caregivers who appeared disengaged or frequently took naps during daytime hours when activity was most critical for their elderly charge. This inconsistency highlighted a troubling aspect of care: while some staff members proved pleasant enough, they did not actively engage with their mother as promised nor participate meaningfully in her daily routine.

Despite these disappointments, there was an undeniable element of relief brought about by having professional help at home. The ability to provide care from her own house became invaluable for both the elderly woman and her family members, particularly her spouse who was primarily responsible for daily caregiving duties before this shift occurred. This newfound assistance allowed him moments away from his caretaking role—time he could use for errands like grocery shopping or simply taking care of himself without guilt or worry.

The financial investment made for this service proved worthwhile for providing peace of mind amidst turmoil; however, it came with caveats. While it may have initially seemed beneficial due to its potential to ease burdened schedules and provide comfort within familiar surroundings for their mother, inconsistent practices among caregivers led many family members questioning whether they had chosen wisely. Some staff performed adequately but others left much to be desired, leading to trust issues regarding continuity in care.

Finally, communication challenges surfaced as another layer complicating this caregiving arrangement. Interactions with management were reportedly difficult at best; families found it hard to voice concerns effectively or receive timely updates about staffing changes or issues encountered during shifts. Cost structures appeared fluid without prior notice—a situation that is untenable for families already grappling with emotional stress related to eldercare decisions—and ultimately left them feeling frustrated about how such vital resources could fluctuate seemingly at will.

In summary, while hiring caregiving assistance provided initial hope and temporary respite from constant vigilance required when caring for an elderly loved one navigating multiple health challenges—including dementia—it soon became apparent that execution needs significant improvement at various levels within service operations. Families like this one deserve consistent quality support where open communication channels exist alongside reliable staff engagement tailored specifically toward nurturing relationships built upon trust between professionals and those entrusted into their care.

This part of Albuquerque, New Mexico, offers a convenient location with easy access to essential services such as pharmacies, restaurants, physicians, parks, cafes, places of worship, and hospitals. There are multiple pharmacies within a few miles radius for all your medication needs. Local restaurants provide a variety of dining options for residents to enjoy. The area also has several reputable physicians and healthcare facilities nearby for medical care. In addition, there are parks and cafes for recreational activities and socializing. Places of worship cater to various religious denominations within the community. Overall, this location provides a well-rounded environment with amenities that cater to senior living needs and preferences.

Pharmacies

• Walgreens (0.4 miles)
• Medicine Chest (1.1 miles)
• Pharmerica (1.9 miles)
• Walgreens (2.1 miles)
• Walgreens (3 miles)
• UNM Hospital Outpatient Pharmacy (3 miles)
• Rx Innovations (3.1 miles)

Restaurants

• Sadie's of New Mexico (0.9 miles)
• Casa Rondena Winery (1.4 miles)
• Campo (1.6 miles)
• McDonald's (1.7 miles)
• Whataburger (1.8 miles)
• Subway (1.8 miles)
• La Cumbre Brewing Company (2.1 miles)

Physicians

• High Country Macula (1.5 miles)
• Abq Health Partners (2.3 miles)
• Women's Specialists of New Mexico (2.5 miles)
• Albuquerque Rehabilitation & Rheumatology PC (2.5 miles)
• RAA Imaging & High Resolution (2.8 miles)
• Raa Imaging (2.8 miles)
• Unm Cancer Center - R Steven Padilla MD (2.9 miles)

Parks

• Graves Park (2 miles)
• Altura Park (3.5 miles)
• Petroglyph National Monument (3.8 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (3.1 miles)
• Olympia Cafe (4 miles)

Places of Worship

• Faith Chapel (2.8 miles)
• Saint George Greek Orthodox Church (3.8 miles)

Hospitals

• UNM Cancer Reseach and Treatment Center (2.9 miles)
• Carrie Tingley Childrens Hospital (3.1 miles)
• Comadre A Comadre (3.2 miles)
• Heart Hospital of New Mexico (3.3 miles)
• HealthSouth Rehabilitation Hospital (3.4 miles)
• Lovelace Medical Center - Downtown (3.4 miles)
• Unm Psychiatric Center (3.5 miles)

Transportation

• Alvarado Transportation Center (3.6 miles)
• Amtrak & Greyhound Station (3.7 miles)