Brookdale Hillsborough

Pros

• The staff at Brookdale Hillsborough are friendly, accommodating, and attentive to the needs of each resident, creating a positive atmosphere.
• Residents enjoy nutritious meals with a variety of choices, contributing to their overall happiness.
• The facility is clean, well-maintained, and features beautiful grounds that enhance the living experience for residents.
• There are many engaging daily activities available that help keep the residents entertained and socially active.
• Brookdale Hillsborough provides excellent communication between nursing staff and families, ensuring concerns are addressed quickly and professionally.
• Residents have formed friendships and feel safe and happy in their new environment, benefiting from social interactions during mealtimes.
• The reception staff were welcoming on visits, making a positive first impression despite minor disorganization at times.
• Overall satisfaction is reflected in the positive experiences shared by both residents and their families about the care provided at Brookdale Hillsborough.

Cons

• The main issue was the direction of care, as hospice recommended more pain management, but the facility was strongly opposed.
• They never cleaned the room, and despite paying for an extra care package, the level of care provided was insufficient.
• The reception desk staff appeared disorganized and unprofessional during a visit.
• The food quality has declined significantly, and there seems to be a lack of effort to engage residents in activities.
• The facility was found to be more expensive than other options, with some residents seeming unhappy.
• Communication regarding billing issues is poor, with unanswered questions and concerns from families.
• The facility only offered small studio apartments when larger accommodations were desired, leading to dissatisfaction for some potential residents.
• Some staff struggled with managing particular medical conditions effectively, indicating potential gaps in training or experience.

Review

Brookdale Hillsborough has garnered a mix of reviews that showcase the complexities of providing care in assisted living facilities. Many families have expressed gratitude for the acceptance and care their loved ones received, even when challenges arose. One family appreciated that their mother was admitted despite needing specialized attention that Brookdale might not have been fully staffed to handle. While most staff made earnest efforts, issues related to pain management became critical, with hospice recommendations initially opposed by the facility. The family ultimately had to intervene to ensure her comfort, leading them to reflect on whether Brookdale was the right fit for their mother's needs. They felt that rather than providing maximum comfort in her final days, the care may have prolonged her suffering.

Despite such challenges, several positive aspects about Brookdale Hillsborough stood out in numerous reviews. Many residents and families spoke highly of the warm and homey atmosphere, where smaller resident numbers allow for personal connections and interactions. A focus on daily activities also helps keep residents engaged; however, there seems to be some concern about how well staff encourage participation among residents. Reviews touched on experiences with staff who have been described as welcoming, friendly, and experienced—key elements that contribute positively to residents’ quality of life.

Food quality emerged as an important topic across multiple testimonials. Some families noted high satisfaction levels regarding meals offered at Brookdale, while others pointed out a decline in food standards over time. The overall dining experience remained generally favorable due to varied meal choices that accommodated different dietary needs; however, there were suggestions for increasing engagement at mealtimes through varied table partners to foster more socialization among residents.

Tours of Brookdale Hillsborough provided valuable insights into its environment and operations. Several prospective residents found the facility clean and well-maintained with beautiful grounds conducive to a pleasant living experience. The initial interactions with staff during tours were largely positive; prospective family members felt welcomed and informed while receiving thorough answers to all questions raised during these visits. Some did express reservations about staffing levels or administrative disorganization at times but acknowledged these concerns didn’t overshadow their overall impressions.

The sense of community within Brookdale was frequently highlighted as a vital component contributing to resident happiness. Families observed improvements in mood and social interaction among their loved ones once they transitioned from isolated living situations into this supportive environment filled with friendly staff and ample opportunities for socializing during shared meals or activities like bingo or arts & crafts.

While some responses indicated dissatisfaction related to specific issues like billing communication or preferences regarding room sizes, many families emphasized how attentive nursing staff addressed individual needs efficiently and compassionately. For those seeking specialized medical care—such as managing urostomy procedures—families reported finding trained personnel who were eager to learn about best practices for individual care routines.

Overall, Brookdale Hillsborough appears as a commendable option within assisted living options featuring both strengths in community atmosphere alongside areas requiring improvement in operational consistency and individualized medical support strategies for more complex patient needs. Potential new residents are encouraged by existing families' experiences but should align expectations based on specific healthcare requirements when considering this facility for their loved ones moving into eldercare settings.

This part of Hillsborough, New Jersey offers convenient access to a variety of essential amenities for seniors. There are several pharmacies within close proximity, including Walgreens and CVS Pharmacy, ensuring easy access to medication and healthcare supplies. Additionally, there are numerous physicians' offices nearby, such as Medicor Plaza and Your Doctors Care PA, providing quality medical care. For dining options, there is a range of restaurants to choose from, including Wendy's and Olive Garden. Places of worship like The Parish Community of St Joseph offer spiritual support for those seeking it. The area also boasts several parks for outdoor recreation and relaxation, such as Duke Island Park and White Oak Park. Transportation options are available with airports like Solberg Airport and Somerset Airport nearby. Overall, this area provides a well-rounded community environment that caters to the needs of seniors.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (5 miles)
• Walgreens (5.1 miles)
• Rite Aid (5.7 miles)
• CVS Pharmacy (6.3 miles)

Physicians

• Medicor Plaza (1.6 miles)
• Medicor Cardiology (1.6 miles)
• Your Doctors Care PA (3.9 miles)
• Beim Daniel S MD (4.2 miles)
• Somerset Pediatric Group (5.5 miles)
• Pleasant Run Family Physicians (5.9 miles)
• Atlantic Medical Group Physical Medicine and Rehabilitation (6.5 miles)

Restaurants

• Wendy's (2.2 miles)
• McDonald's (5 miles)
• Olive Garden (5.2 miles)
• Verve Restaurant Bar (5.3 miles)
• Village Brewing Company (5.3 miles)
• McDonald's (6.1 miles)
• Chipotle Mexican Grill (6.2 miles)

Places of Worship

• The Parish Community of St Joseph (3.5 miles)
• Catholic Church Of St Anne (4.9 miles)
• St Elizabeth Ann Seton Parish (6.7 miles)
• Somerset Presbyterian Church (8.5 miles)
• Sri Venkateswara Temple (8.9 miles)
• Blawenburg Reformed Church (9.1 miles)
• Chinese Christian Church (9.5 miles)

Parks

• Duke Island Park (3.7 miles)
• D & R Canal State Park (4.7 miles)
• White Oak Park (5.9 miles)
• Waltersbrook Drive Park (6.4 miles)
• Hillcrest Park (6.6 miles)
• Old Towne Park (7 miles)
• North Branch Park (7.2 miles)

Theaters

• Reading Cinemas Manville with TITAN LUXE (4.9 miles)
• AMC DINE-IN Bridgewater 7 (6.3 miles)
• Regal Commerce Center & RPX (8.9 miles)

Cafes

• Starbucks (6.2 miles)
• Panera Bread (6.4 miles)
• Starbucks (7.2 miles)
• Starbucks (7.5 miles)
• Starbucks (10.1 miles)
• Panera Bread (10.2 miles)

Transportation

• Solberg Airport (N51) (6.9 miles)
• Somerset Airport (8.8 miles)