Turo Care in Hillsborough, NJ

Pros

• Shanti's gentle care helped the wife move from bedridden to walking with a cane, enabling her to go outside, eat, and enjoy a happier life.
• Shanti's dietary skills and vitamin management contributed to improved health.
• Shanti's strength in bed mobility was the primary aid in moving from bed to wheelchair, then to walker and cane.
• Turo Care is described as a top-notch senior care company with professional, dedicated staff and capable certified home health aides.
• Families feel reassured that their loved ones will be well cared for by Turo Care, which has an overwhelmingly positive reputation.
• Irene, Sabina, Jane, and other aides are praised for kindness, patience, and professional care, bringing peace of mind to families.
• Live-in caregivers from Turo Care provide compassionate, high-quality care that keeps loved ones comfortable at home.
• The family-owned approach of Tom and Karen is highlighted as delivering personalized, outstanding care and smooth, attentive service.

Cons

• The reviewer described the services as awful and the company as unacceptable.
• The reviewer states that the staff do not speak English or speak with heavy accents, hampering communication.
• The new manager Lisa is described as rude with a nasty attitude and unprofessional.
• Lisa is alleged to have prioritized her husband's calls over the client and to be sneaky and undependable.
• Baby monitors were promised but not supplied, endangering the patient.
• An overnight aide left the house messy and unclean, and personal documents were found in a disorganized pile.
• The staff are accused of lying about prices and changing the availability of services.
• The reviewer reports a death attributed to a misdiagnosed artery blockage.

Review

Turo Care is best suited for families who want at-home, round-the-clock support that preserves independence for an elderly loved one, including memory-care transitions, robust mobility assistance, and daily living tasks. The agency's track record in New Jersey, bolstered by long-standing caregiver relationships, clearly serves households seeking continuity and a home-based approach rather than a move to a facility. Stories of caregivers guiding a spouse from bedridden to walking with a cane, coordinating meds, and maintaining hygiene with kindness illustrate the core strength: highly personalized, in-home care that can adapt to medical hiccups, post-surgery recoveries, and evolving care needs without uprooting the resident.

That said, alternatives deserve consideration for families prioritizing language uniformity, administrative transparency, or a tightly controlled care environment. If comfort hinges on a fully English-speaking staff across all shifts, or on a licensed, clearly documented practice with rigid credential verification, a facility-based memory care option or a different agency with a more standardized corporate process may be preferable. Several reviews flag communication friction when aides don't share a common language and point to management gaps that can undermine trust. For residents requiring highly regulated oversight, or those uneasy about occasional caregiver turnover, an alternative setting could reduce friction.

The most compelling pros - dedicated caregivers, flexible scheduling, and the ability to stay in a familiar home - often offset significant cons when handled proactively. Positive testimonials highlight aides who deliver more than tasks: they monitor medications, tailor diets, assist mobility transitions, and even provide cognitive enrichment and companionship that lift mood and quality of life. The family-owned model is presented as a strength, yielding responsive problem-solving and a personal touch from leadership that translates into dependable, long-term matches. Yet these benefits hinge on reliable staffing, clear communication, and transparent credentials; without those, the strongest advantages can fray into miscommunication and dissatisfaction.

Operationally, families should expect a practical, flexible framework rather than a one-size-fits-all package. Aides can work live-in or hourly arrangements, with arrangements that many reviewers found easy to coordinate, including assistance with long-term care payments. Reported service breadth includes cooking, daily care, and mobility support, with caregivers who can "blend into the family" and adapt to the resident's routines. However, there are caveats about minimum hours, pricing dynamics, and the specifics of what is included or charged separately. Prospective clients should demand explicit contracts, itemized pricing, and a defined backup plan for caregiver absences to avoid gaps in care.

Red flags surface when communication falters or oversight appears inconsistent. The most troubling reviews center on language barriers, perceived unprofessionalism from management, and episodes where promised devices or supports were not delivered. Instances of misdiagnosis or safety concerns underscore the need for vigilant supervision, clear escalation paths, and proof of current licensing. Potential clients can mitigate these risks by requesting bilingual staff options, demanding verified licensure documentation, setting up trial periods, and securing direct lines to a supervising supervisor. A proactive intake process, with reference checks and a detailed care plan, becomes essential in turning the agency's strengths into consistent, dependable care.

In the end, Turo Care offers a powerful option for families prioritizing at-home living with highly personal caregiving and the possibility of 24/7 live-in support. It works best when the care plan is explicitly documented, caregiver matched for language and temperament, and a clear line of communication with a reliable supervisor is established. For households that prize a highly structured memory-care or medical-oversight environment, or that cannot tolerate the variability some reviews describe, exploring a facility-based option or another agency with a more uniform administrative process is prudent. With diligence in onboarding, contracts, and ongoing oversight, Turo Care can deliver stability, dignity, and meaningful quality-of-life gains for the right resident.

This part of Hillsborough, New Jersey offers a range of healthcare services conveniently located within a few miles, including physicians, pharmacies, and hospitals. There are also several options for dining out at restaurants such as Wendy's, Verve Restaurant Bar, and Village Brewing Company. Places of worship are also easily accessible for those looking to maintain their spiritual practices. Nearby parks like Duke Island Park and D & R Canal State Park provide opportunities for outdoor activities and leisurely walks. Additionally, there are theaters for entertainment and cafes like Starbucks and Panera Bread for socializing with friends or enjoying a cup of coffee. The area is served by Solberg Airport and Somerset Airport for travel needs. Overall, this part of Hillsborough provides access to essential services and amenities that can contribute to a comfortable and fulfilling senior living experience.

Physicians

• Medicor Plaza (0.8 miles)
• Medicor Cardiology (0.8 miles)
• Your Doctors Care PA (3.2 miles)
• Beim Daniel S MD (3.5 miles)
• Somerset Pediatric Group (5 miles)
• Atlantic Medical Group Physical Medicine and Rehabilitation (5.8 miles)
• Hunterdon Family Medicine at Bridgewater (6 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (4.8 miles)
• Rite Aid (5 miles)
• CVS Pharmacy (5.6 miles)

Restaurants

• Wendy's (1.5 miles)
• Verve Restaurant Bar (4.6 miles)
• Village Brewing Company (4.6 miles)
• McDonald's (4.8 miles)
• Olive Garden (4.9 miles)
• McDonald's (5.5 miles)
• Chipotle Mexican Grill (5.6 miles)

Places of Worship

• The Parish Community of St Joseph (2.8 miles)
• Catholic Church Of St Anne (4.4 miles)
• St Elizabeth Ann Seton Parish (7.3 miles)
• Somerset Presbyterian Church (7.8 miles)
• Sri Venkateswara Temple (8.5 miles)
• Chinese Christian Church (8.8 miles)
• Muslim Center of Middlesex County (9.3 miles)

Parks

• Duke Island Park (3.5 miles)
• D & R Canal State Park (4.8 miles)
• White Oak Park (6 miles)
• Waltersbrook Drive Park (6.1 miles)
• Hillcrest Park (6.9 miles)
• North Branch Park (6.9 miles)
• Old Towne Park (7 miles)

Theaters

• Reading Cinemas Manville with TITAN LUXE (4.1 miles)
• AMC DINE-IN Bridgewater 7 (5.7 miles)
• Regal Commerce Center & RPX (8.5 miles)

Cafes

• Starbucks (5.6 miles)
• Panera Bread (5.6 miles)
• Starbucks (6.5 miles)
• Starbucks (7.3 miles)
• Starbucks (9.6 miles)
• Starbucks (10 miles)

Transportation

• Solberg Airport (N51) (7.1 miles)
• Somerset Airport (8.5 miles)

Hospitals

• Emergency Department, St Peter's University Hospital (9.6 miles)
• Robert Wood Johnson University Hospital (10.2 miles)