Avalon Assisted Living at Hillsborough

Pros

• The Avalon has an excellent and attentive staff, including reception, housekeepers, aides, nursing, and dietary.
• The common areas have been modernized and are comfortable and welcoming for residents.
• Residents at Avalon have access to a variety of activities and amenities, including trips and games like bridge and bingo.
• The facility is well-designed with a dining area set up like a nice restaurant, providing a pleasant atmosphere for meals.
• Families appreciate the sincere reactions from the staff during difficult times, showing strong bonds between residents and caregivers.
• Overall experiences at Avalon have led families to recommend the facility as a positive choice for assisted living.

Cons

• The Avalon lures potential residents in with its attractive facility, but it is ultimately just a thin veneer that hides deeper issues.
• The staffing of aides at Avalon is inadequate, leading to negligent medical care for residents.
• Nursing staff at Avalon failed to recognize critical signs of a medical crisis in a resident, resulting in life-saving surgery being necessary.
• Avalon does not adhere to the patient's bill of rights and does not provide adequate advance notice for necessary changes.
• Administration at Avalon is described as rude and condescending, prioritizing profits over resident care.
• The small apartments at Avalon are overpriced compared to other facilities that offer larger and nicer rooms.
• Residents often felt uncomfortable due to overcrowding and understaffing, leading to subpar living conditions.
• Bridgeway was described as nice-looking but also severely understaffed, affecting the quality of care received by residents.

Review

The Avalon at Hillsborough has emerged as a focal point for families seeking assisted living solutions, with a range of opinions highlighting both its strengths and significant shortcomings. Many reviews extol the facility’s modern amenities and supportive environment, while others raise serious concerns about the quality of care provided to residents. The variety of experiences shared by families illustrates the complex nature of choosing an assisted living facility.

On one hand, several reviewers commend The Avalon for its attractive layout and welcoming atmosphere. Features such as a well-designed dining area resembling that of a high-end restaurant, alongside comfortable common spaces that have been updated and modernized, contribute to an inviting community spirit. Residents enjoy engaging activities curated by dedicated staff members, including outings and games like bridge and bingo. Families appreciate the comprehensive support from various departments—receptionists, housekeepers, aides, nursing staff, and dietary personnel—contributing to a holistic living experience that many find reassuring.

In particular, one reviewer shares their family's positive journey with The Avalon over the past five years. They describe the heartfelt response of staff during difficult moments when they lost loved ones, emphasizing how closely residents bond with caregivers in this environment. This connection provided comfort amid grief as family members were able to maintain daily routines despite challenging circumstances. Such testimonials highlight how emotional support can complement physical care in assisted living settings.

However, juxtaposed against these affirmations are alarmingly critical reviews that express grave concerns regarding patient care at The Avalon. One family recounts distressing incidents involving their father’s medical oversight, claiming negligence on part of the nursing staff led to missed critical signs resulting in hospitalization and life-saving surgery. This narrative not only shines a light on severe lapses in medical vigilance but also raises questions about adherence to patient rights and legal standards governing advance notices for transitions or changes in care levels.

The sentiment regarding staffing is echoed across multiple reviews where individuals report understaffing issues detrimental to residents’ health outcomes. Complaints focus on inadequate aide support combined with an impersonal administrative approach characterized by rudeness and indifference towards family concerns—revealing potential systemic issues within management practices at The Avalon.

Despite discontent regarding some aspects of care at The Avalon, another reviewer contrasts their experiences after touring various facilities before settling on this location for their parents. They acknowledged having had informative discussions regarding finances while appreciating the thoughtfully designed spaces meant for social interaction among residents—a perspective that underscores the importance of considering both emotional wellbeing and practical arrangements when selecting an assisted living community.

Overall, prospective residents and their families face a challenging decision when evaluating The Avalon at Hillsborough due to deeply polarized experiences shared in reviews. While some families celebrate positive interactions with attentive staff who know their residents well amidst upscale amenities, others urge caution based on claims of neglectful care practices leading to dire consequences for vulnerable individuals in need of consistent assistance. It becomes crucial for newcomers exploring options for assisted living facilities to examine all available information critically while weighing personal values against disclosed resident experiences.

This part of Hillsborough, New Jersey, offers a convenient and accessible location for senior living. With several pharmacies, physicians' offices, and hospitals nearby, residents can easily access healthcare services. There are also a variety of restaurants, cafes, and theaters within a few miles, providing opportunities for dining out and entertainment. Additionally, there are places of worship for those seeking spiritual fulfillment. The area is surrounded by several parks for leisurely walks and outdoor activities. Transportation options such as airports and train stations are within reach for convenient travel. Overall, this part of Hillsborough provides a well-rounded community with essential amenities for seniors to enjoy a comfortable and active lifestyle.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (4.7 miles)
• CVS Pharmacy (5.1 miles)
• Rite Aid (5.1 miles)
• CVS Pharmacy (5.4 miles)

Physicians

• Medicor Plaza (0.8 miles)
• Medicor Cardiology (0.8 miles)
• Your Doctors Care PA (3.3 miles)
• Beim Daniel S MD (3.6 miles)
• Somerset Pediatric Group (5.2 miles)
• Atlantic Medical Group Physical Medicine and Rehabilitation (5.9 miles)
• Hunterdon Family Medicine at Bridgewater (6 miles)

Restaurants

• Wendy's (1.6 miles)
• Verve Restaurant Bar (4.8 miles)
• Village Brewing Company (4.8 miles)
• McDonald's (5.2 miles)
• Olive Garden (5.2 miles)
• McDonald's (5.6 miles)
• Chipotle Mexican Grill (5.7 miles)

Places of Worship

• The Parish Community of St Joseph (2.5 miles)
• Catholic Church Of St Anne (4.7 miles)
• St Elizabeth Ann Seton Parish (7.6 miles)
• Somerset Presbyterian Church (7.6 miles)
• Chinese Christian Church (8.6 miles)
• Sri Venkateswara Temple (8.7 miles)
• Muslim Center of Middlesex County (9.1 miles)

Parks

• Duke Island Park (3.8 miles)
• D & R Canal State Park (4.5 miles)
• White Oak Park (6.3 miles)
• Waltersbrook Drive Park (6.4 miles)
• North Branch Park (7.2 miles)
• Hillcrest Park (7.2 miles)
• Old Towne Park (7.3 miles)

Theaters

• Reading Cinemas Manville with TITAN LUXE (4.1 miles)
• AMC DINE-IN Bridgewater 7 (5.9 miles)
• Regal Commerce Center & RPX (8.1 miles)

Cafes

• Panera Bread (5.5 miles)
• Starbucks (5.7 miles)
• Starbucks (6.3 miles)
• Starbucks (7.6 miles)
• Starbucks (9.6 miles)

Transportation

• Solberg Airport (N51) (7.4 miles)
• Somerset Airport (8.7 miles)
• New Brunswick Train Station (10.1 miles)

Hospitals

• Emergency Department, St Peter's University Hospital (9.4 miles)
• Robert Wood Johnson University Hospital (9.9 miles)