Villa Crest Nursing & Retirement

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  • Interior

    A cozy interior with a puzzle in progress on the table, adorned with autumn decorations and a piano in the background.
  • Outdoors

    A walkway leading to a single-story building with trees and grass on either side, under an overcast sky.
  • Decor

    A cozy kitchen and dining area with a microwave, wooden cabinets, and various kitchen utensils.
  • Building

    A banner reading 'Villa Crest' is attached to a lamppost, with a building and autumn foliage in the background.
  • Dining

    A dining area with several tables and chairs, a television on the wall, and decorative items.
  • Kitchen

    An empty apartment interior featuring a small kitchen with a fridge, cabinets, and light fixtures.
  • Entrance

    The image shows an outdoor brick sign for 'Villa Crest', indicating a building or community entrance.
  • Bathroom

    A view of a small bathroom with a shower, sink, and mirror through an open doorway.
  • Piano

    A beautifully decorated interior featuring a piano with vases of colorful flowers and a large mirror above.
  • Hallway

    A well-lit hotel corridor with patterned carpet and framed artwork on the wall.

Villa Crest Nursing & Retirement

1276 Hanover Street, Manchester, NH 03104

For more information about senior living options: (844) 490-3973

3.8 from 23 reviews
5 stars
11
4 stars
6
3 stars
0
2 stars
3
1 stars
3

Assisted Living Skilled Nursing Facility

Overall Review of Villa Crest Nursing & Retirement

Pros

  • pro Many residents at Villa Crest feel comfortable and happy, enjoying the friendly atmosphere and supportive staff.
  • pro The facility offers a variety of engaging activities that residents appreciate, such as bingo and cornhole, which help keep them active and involved.
  • pro Residents benefit from positive interactions with attentive nurses and staff who prioritize their care and well-being.
  • pro The environment is clean, organized, and feels like a community where residents find joy in their daily lives.
  • pro Family members feel reassured by the professional and compassionate care provided to their loved ones during rehabilitation stays.
  • pro The dining experience is often described as pleasant, with meals that residents consume without complaints.
  • pro Visitors have noted the welcoming atmosphere of Villa Crest, making it feel like home for both residents and family members.
  • pro Multiple reviews highlight the outstanding physical therapy services available to those in need of rehabilitation.

Cons

  • pro The neglect of basic care and lack of communication between staff jeopardizes the health and safety of residents.
  • pro Meals served at the facility are deemed unfit for human consumption, often lacking nutritional value.
  • pro Residents experience a loss of continuity in care due to a high turnover of agency staff who do not know or care about them.
  • pro Families have witnessed distressing situations where residents were ignored or inadequately treated for serious medical issues.
  • pro The facility has gone downhill since the introduction of agency workers, resulting in a decline in the sense of family and caring that previously existed.
  • pro Short staffing leads to inadequate attention for residents, particularly those with dementia or Alzheimer's disease.
  • pro Multiple changes in management have contributed to a deterioration in the quality of care provided.
  • pro There are serious concerns regarding staff professionalism and attentiveness.
  • pro Families express disgust with the overall environment and conditions their loved ones are subjected to within the facility.

Review

The reviews of Villa Crest assisted living facility present a stark contrast in experiences, highlighting both deeply troubling issues and notably positive testimonials. On one hand, there are accounts of neglect, lack of basic care, and inadequate communication among the staff that jeopardize the health and safety of residents. A particularly distressing review mentions gross negligence in providing minimal care for a resident with Celiac disease, who was left to suffer in pain while staff misinterpreted her needs. The author describes how agency staff seemed indifferent to the residents' well-being, often distracted by their cell phones instead of attending to those who required urgent support—a sentiment echoed by others who lamented the loss of a familial sense of care that used to characterize the facility.

Conversely, there are numerous accounts celebrating Villa Crest as an environment where residents not only receive quality care but also find joy and community engagement. One reviewer shares a heartwarming experience about how their mother transitioned from deep depression after losing her spouse to thriving in her new surroundings. After only four days in rehab at Villa Crest, the family decided they could not give up her bed due to the outstanding care provided by attentive staff members and the variety of engaging activities available, such as bingo and cornhole games. This reflection illustrates a shift from despair to happiness within just a few days at the facility—an uplifting perspective that stands in stark contrast to more negative assessments.

Touted features like cleanliness, organization, and friendly staff form part of many positive reviews where families praised Villa Crest's environment as warm and welcoming. Residents enjoy communal meals prepared with diverse options that appeal even to picky eaters—a factor that seems crucial given some complaints about nutrition elsewhere. The facility offers transportation services and conducts various activities which encourage social interaction among residents—factors integral for mental stimulation and overall well-being.

However, criticisms about understaffing linger throughout multiple reviews. Families express concern over over-reliance on agency workers who may not have developed close relationships with long-term residents suffering from dementia or Alzheimer’s disease. This inconsistency appears detrimental—not just for enhancing personalized care but also for fostering emotional connections during vulnerable times when familiarity can significantly influence comfort levels among aging individuals with complex needs.

In addition to calls for improved staffing levels and better training programs, several individuals pointed out management changes within the institution created instability that negatively affected operations. These changes seemed correlated with declining service quality that some previous reviewers had relished when praising Villa Crest's atmosphere as a nurturing home for seniors rather than merely a place designated for end-of-life care.

Ultimately, prospective families considering Villa Crest face diverse experiences spanning both ends of the satisfaction spectrum: accounts filled with love showcase delightful engagements between caring staff members and happy residents while unsettling reports evoke concerns centered around negligence or inadequate responses during critical moments. When selecting an appropriate living arrangement for loved ones requiring assistance or rehabilitation services—especially when these individuals are most vulnerable—families must weigh these contrasting narratives carefully before arriving at their final decision regarding whether this establishment can meet their expectations comprehensively.

Features

Housing

  • 39 resident community capacity 39 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (4 miles away) Manchester (4 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Villa Crest Nursing & Retirement in Manchester, NH is an assisted living community that offers skilled nursing facility care. Residents can enjoy a comfortable and fully furnished living space equipped with cable or satellite TV, a dining room, a kitchenette, and access to Wi-Fi/high-speed internet. The community also offers various amenities including beautiful gardens, outdoor spaces, and housekeeping services to ensure a clean and well-maintained environment.

The dedicated staff at Villa Crest provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure residents receive the necessary medical attention. Medication management is available for those who require it.

The community takes pride in providing delicious meals that cater to special dietary restrictions such as diabetes diets. Meal preparation and service are provided to make dining a convenient experience for residents. Additionally, various activities are scheduled daily to keep residents engaged and entertained.

Villa Crest's location is convenient as there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals nearby. This ensures easy access to essential services and a vibrant social community.

Overall, Villa Crest Nursing & Retirement offers a caring environment with comprehensive care services and amenities tailored to meet the needs of its residents while maintaining their independence and quality of life.

Nearby Places of Interest

Pharmacies

  • Rite Aid (1.3 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.5 miles)
  • Rite Aid (2.6 miles)
  • Genoa Healthcare (2.8 miles)
  • Rite Aid (2.8 miles)
  • Hannaford Pharmacy (2.9 miles)

Physicians

  • Elliot OBGYN (1.3 miles)
  • Elliot Senior Health Center-Radiology (1.4 miles)
  • Manchester Urology Associates (1.4 miles)
  • Amoskeag Anesthesia (1.4 miles)
  • Dartmouth-Hitchcock Manchester (1.5 miles)
  • Dartmouth-Hitchcock Manchester | Cardiovascular Medicine (1.5 miles)
  • Child Health Services (2.7 miles)

Hospitals

  • Elliot Hospital Surgical Day Care (1.4 miles)
  • Elliot Hospital (1.4 miles)
  • Catholic Medical Center (3.2 miles)
  • Bedford Ambulatory Surgical Center (3.9 miles)
  • Marketing Initiatives (5.1 miles)

Restaurants

  • Bagel Cafe (2 miles)
  • Five Guys Burgers & Fries (2.5 miles)
  • Cactus Jacks (2.5 miles)
  • Red Arrow Diner (2.6 miles)
  • The Wild Rover (2.6 miles)
  • Doogie's Bar & Grill (2.6 miles)
  • McDonald's (2.6 miles)

Cafes

  • Starbucks (2.5 miles)
  • Panera Bread (4.1 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.5 miles)
  • Pressed Cafe (4.6 miles)
  • The Inside Scoop (6.9 miles)

Parks

  • Stark Park (3.4 miles)
  • Nuthin' But Good Times (6.5 miles)

Theaters

  • Cinemagic Hooksett (3.8 miles)

Transportation

  • Manchester-Boston Regional Airport (MHT) (4.5 miles)
  • Eastern Bank Business Center at Manchester Boston Regional Airport (4.6 miles)

Places of Worship

  • Manchester Christian Church (5.2 miles)

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