The Courville At Manchester

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  • Interior

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  • Building

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  • Architecture

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  • Landscaping

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The Courville At Manchester

44 West Webster Street, Manchester, NH 03104

For more information about senior living options: (844) 490-3973

3.3 from 9 reviews
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Assisted Living Board and Care Home Skilled Nursing Facility

Overall Review of The Courville At Manchester

Pros

  • pro The staff at Courville At Manchester treated residents with love and tenderness, making them feel like family.
  • pro The facility is one of the nicest of its kind in the state, providing a pleasant environment for residents.
  • pro Some staff members genuinely care about their jobs and provide good care to the residents.
  • pro The social worker on staff is responsive, friendly, and helpful to families.
  • pro Courville went above and beyond to accommodate family visits, creating memorable experiences for special occasions.
  • pro Positive experiences were reported by some families who felt that their loved ones received appropriate attention from attentive staff members during their stay.

Cons

  • pro The cleanliness of the facility was often unacceptable, requiring family members to request cleaning multiple times.
  • pro Many staff members appeared inattentive, with care sometimes lacking for residents.
  • pro Personal items frequently went missing or were broken, with staff providing no explanations.
  • pro There were reports of injuries occurring without any knowledge of how they happened from the staff.
  • pro Residents were sometimes left in soiled clothing and wet Depends for extended periods.
  • pro Meals were occasionally missed, and some residents were not consistently fed.
  • pro The overall environment needed upgrades and did not match the expectations set during facility tours.
  • pro Staffing seemed insufficient, leading to long wait times for assistance when needed.
  • pro There was a lack of supervision in common areas, raising concerns about resident safety and well-being.
  • pro Family members felt compelled to constantly question the care provided due to inconsistent communication from staff.

Review

Evaluating the Experiences at Courville At Manchester Nursing Facility

Courville At Manchester nursing facility has garnered a range of reviews that reflect a wide spectrum of experiences, highlighting both positive and negative aspects of care in this setting. For some families, their loved ones enjoyed satisfactory care during their stays, while for others, significant concerns regarding staff attention and cleanliness prevailed. This duality points to the variability within such facilities and underscores the critical importance of diligence when choosing an appropriate long-term care option for loved ones.

A few reviewers reported positive experiences that painted a picture of compassionate and attentive care. One family noted that their mother received treatment with love and tenderness from the staff, who treated her as if she were their own. Such testimonies underscore the human touch that is often essential in caregiving environments. Additionally, another review praised Courville for going beyond expectations to accommodate family visits, even arranging a private lounge room for a birthday celebration with over twenty guests. This type of engagement not only speaks to the facility’s commitment to enhancing residents' quality of life but also illustrates how meaningful connections can be fostered through thoughtful staff actions.

However, contrasting feedback highlighted alarming concerns regarding cleanliness and care standards at Courville At Manchester. Several reviews described experiences where basic hygiene measures appeared lacking; one reviewer specifically noted needing to ask staff multiple times for room cleaning and trash removal. These accounts painted a troubling picture of neglect that should never be tolerated in any caregiving environment. The disparity between well-maintained common areas—likely designed with prospective visitors in mind—and inadequate personal living spaces raises questions about overall facility management priorities.

Moreover, some families expressed distress over incidents regarding missing personal items or injuries sustained by their loved ones while under care. Common responses from staff about these issues included “We do not know,” which understandably heightened fears for family members who were already concerned about their loved ones’ safety and well-being. Such dismissive communication can severely undermine trust between caregivers and families—an element crucial for effective care provision.

In terms of staffing levels, several reviews pointed out understaffing issues as a recurrent problem at Courville At Manchester. Families observed moments when necessary assistance was delayed due to insufficient personnel on duty—the implications being particularly critical when residents required immediate help with activities like using the restroom or attending meals. While some dedicated staff members stood out positively in providing care during challenging circumstances, the inconsistency led many families to wonder if adequate support systems were indeed in place for all residents.

Ultimately, navigating long-term care options is undoubtedly complex; thus, thorough research becomes paramount when selecting facilities like Courville At Manchester. Cautionary tales abound in these shared experiences—families are advised to be proactively involved throughout their loved ones’ stays regardless of initial impressions made during tours or early days once admitted into such facilities. Following up consistently on daily happenings can ensure that those entrusted with vulnerable populations adhere to standards expected by families seeking quality healthcare solutions.

In conclusion, while there are commendable aspects highlighted by certain families regarding Courville At Manchester’s nurturing approach toward resident care—which showcases moments filled with compassion—the concerning issues related to cleanliness, attentiveness among staff members, communication barriers surrounding injuries or lost belongings cannot be overlooked either. Such realities illuminate a significant truth: selecting the right nursing home necessitates vigilance backed by ongoing assessments after admission because no two journeys through these institutions will ever mirror one another precisely.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (5 miles away) Manchester (5 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

The Courville At Manchester is an assisted living community located in the vibrant city of Manchester, NH. Our community offers various types of care including board and care home services as well as skilled nursing facility options.

Residents at The Courville At Manchester enjoy a wide range of amenities to ensure their comfort and convenience. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our community also features a dining room where residents can enjoy delicious meals prepared by our skilled staff. Housekeeping services and laundry facilities are available to maintain cleanliness and order in the living spaces.

To promote an active and engaging lifestyle, we offer numerous activities for residents to participate in daily. From scheduled daily activities to religious services, our community aims to cater to the diverse interests and preferences of our residents.

Our dedicated staff provides comprehensive care services that include assistance with daily living activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure appropriate medical management and transportation arrangements for medical appointments.

In terms of local amenities, The Courville At Manchester benefits from its proximity to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to easily access necessary resources and entertainment options within the surrounding areas.

The Courville At Manchester strives to provide a supportive environment where seniors can experience personalized care while maintaining their independence.

Nearby Places of Interest

Physicians

  • Northeast Dermatology Associates, PC (0.3 miles)
  • Amoskeag Primary Care (0.3 miles)
  • PTU Lab & Technology Solutions (0.3 miles)
  • Child Health Services (0.7 miles)
  • Diabetes Resource Center CMC (1 miles)
  • Anesthesia Care Group PC (1.1 miles)
  • Jessica G. Clem, MD, MPH (1.1 miles)

Pharmacies

  • Rite Aid (0.3 miles)
  • Genoa Healthcare (0.4 miles)
  • Rite Aid (0.5 miles)
  • Rite Aid (1 miles)
  • Hannaford Pharmacy (1.4 miles)
  • Walgreens (1.9 miles)
  • Walgreens (1.9 miles)

Restaurants

  • Fratello's Italian Grille (0.5 miles)
  • Puritan Ice Cream & Take Out (0.7 miles)
  • Puritan Backroom Restaurant (0.7 miles)
  • The Wild Rover (0.9 miles)
  • Cotton (0.9 miles)
  • Buba Noodle Bar (0.9 miles)
  • Red Arrow Diner (0.9 miles)

Parks

  • Stark Park (0.6 miles)
  • Donati Memorial Park (5.8 miles)
  • Nuthin' But Good Times (7 miles)

Hospitals

  • Catholic Medical Center (1.1 miles)
  • Elliot Hospital (2.1 miles)
  • Elliot Hospital Surgical Day Care (2.1 miles)
  • Bedford Ambulatory Surgical Center (3.2 miles)
  • Marketing Initiatives (3.8 miles)

Theaters

  • Cinemagic Hooksett (2.8 miles)

Cafes

  • Panera Bread (3 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.5 miles)
  • Pressed Cafe (4.4 miles)
  • Starbucks (5.6 miles)
  • The Inside Scoop (5.7 miles)

Places of Worship

  • Manchester Christian Church (3.4 miles)

Transportation

  • Manchester-Boston Regional Airport (MHT) (5.6 miles)
  • Eastern Bank Business Center at Manchester Boston Regional Airport (5.6 miles)

Frequently Asked Questions

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