The Courville At Manchester

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The Courville At Manchester

44 West Webster Street, Manchester, NH 03104

For more information about senior living options: (844) 490-3973

4.1 from 40 reviews
5 stars
27
4 stars
4
3 stars
1
2 stars
2
1 stars
6

Assisted Living Board and Care Home Skilled Nursing Facility

Overall Review of The Courville At Manchester

Pros

  • pro The staff provide exceptional care to residents during rehab, making them feel safe from day one and helping them improve.
  • pro The nurses are patient-focused, professional, and caring, and the PT and OT staff are outstanding.
  • pro The Courville At Manchester's team epitomizes the standard for senior rehabilitation facilities, delivering extraordinary care.
  • pro The building and grounds are beautiful and clean, creating a welcoming environment for residents and families.
  • pro The PT and OT services are challenging and effective, helping residents regain strength and mobility.
  • pro The staff demonstrate compassion and kindness, making residents feel loved, supported, safe, and cared for.
  • pro The case management and coordination services ensure in-home support is arranged smoothly after discharge.
  • pro The facility is recognized as one of the nicest and most caring options for rehabilitation and long-term care.

Cons

  • pro The environment needs an upgrade and cleanliness is lacking.
  • pro The loved one sat in a wet and dirty Depends with wet clothing, sometimes looking like they had been involved in a food fight.
  • pro There is never staff in the common areas supervising residents.
  • pro The medical staff and nurse practitioner gave medication that was not authorized.
  • pro Personal items went missing, including clothing, eyeglasses, and hearing aids.
  • pro The facility seems short-staffed, and some nurses and staff appear inattentive.
  • pro DNR orders were not followed, leading to prolonged CPR and the patient's death.
  • pro Families are advised not to admit a loved one here until the facility improves.

Review

The Courville At Manchester is best suited for seniors who need aggressive, outcomes-focused rehabilitation after a hospital stay and for families seeking a long-term care home that feels like a residence rather than a clinical pod. The rehab program is the standout feature: PT and OT teams are repeatedly praised for their skill, patience, and ability to move residents toward meaningful gains, often with discharge readiness in view. The facility's environment - private rooms, bright dining spaces, and a generally welcoming atmosphere - supports a recovery mindset and daily living comfort that families value when navigating transitions from acute care to ongoing care.

Those weighing alternatives should recognize who may want to look elsewhere. If staffing consistency and spotless, universal cleanliness are non-negotiables, this community warrants careful comparison with other options, as several reviews point to short-staffing at times and environmental lapses. Families prioritizing flawless medical oversight or highly transparent, error-free end-of-life management may also want to evaluate competing facilities more closely, given some accounts of miscommunications around medical decisions and to-the-point concerns about what gets managed well day to day.

The core advantages here - especially the rehab-focused care, the hands-on attention from nurses and therapists, and the active engagement of the administrative and activities teams - tend to offset many concerns for families prioritizing recovery outcomes. Residents consistently credit the PT/OT teams for meaningful progress, sometimes transforming mobility and independence in weeks rather than months. Case management and social work support help align discharge plans with in-home services, making transitions smoother and more predictable for families navigating insurance and home care needs. The overall atmosphere remains people-centric, with caregivers who often go beyond the basics to sustain motivation and dignity.

Yet the negative threads cannot be ignored. Several families report ongoing staffing pressures that translate into slower responses and moments when assistance feels delayed. There are recurrent comments about cleanliness disparities and the physical environment not always meeting every family's expectations, particularly in common areas versus newer portions of the building. Instances of missing personal items, questions about medication administration, and inconsistent communication around medical decisions further complicate trust for some families. These reviews collectively signal that care quality here can be excellent in clinical rehab moments but variable in routine, day-to-day oversight.

For families evaluating a move, a practical approach is essential. Schedule a tour with a focus on the rehab floor and speak with the therapy team about typical caseloads, therapy frequency, and expected outcomes for conditions similar to the loved one's. Request to meet the head nurse or charge administrator to understand staffing patterns, turnover, and how the community handles urgent medical questions after hours. Inspect both private rooms and shared spaces for cleanliness, note how housekeeping responds to requests, and ask for recent inspection or survey summaries to gauge ongoing quality improvement. Secure a clear picture of the post-discharge plan, including home health coordination and insurance coordination.

In summary, The Courville At Manchester delivers a compelling blend of strong rehabilitation, compassionate care, and a homelike setting that resonates with families seeking tangible recovery and ongoing support. It remains a strong choice for those prioritizing therapy outcomes and daily kindness from a devoted staff, while recognizing the importance of ongoing vigilance around staffing, cleanliness, and medical oversight. If these conditions align with the family's priorities, Courville can be a transformative home during recovery and beyond; if not, it is wise to compare other communities that may offer more consistent staffing and spotless environments alongside equally robust clinical care.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (5 miles away) Manchester (5 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

The Courville At Manchester is an assisted living community located in the vibrant city of Manchester, NH. Our community offers various types of care including board and care home services as well as skilled nursing facility options.

Residents at The Courville At Manchester enjoy a wide range of amenities to ensure their comfort and convenience. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our community also features a dining room where residents can enjoy delicious meals prepared by our skilled staff. Housekeeping services and laundry facilities are available to maintain cleanliness and order in the living spaces.

To promote an active and engaging lifestyle, we offer numerous activities for residents to participate in daily. From scheduled daily activities to religious services, our community aims to cater to the diverse interests and preferences of our residents.

Our dedicated staff provides comprehensive care services that include assistance with daily living activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure appropriate medical management and transportation arrangements for medical appointments.

In terms of local amenities, The Courville At Manchester benefits from its proximity to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents to easily access necessary resources and entertainment options within the surrounding areas.

The Courville At Manchester strives to provide a supportive environment where seniors can experience personalized care while maintaining their independence.

Nearby Places of Interest

Physicians

  • Northeast Dermatology Associates, PC (0.3 miles)
  • Amoskeag Primary Care (0.3 miles)
  • PTU Lab & Technology Solutions (0.3 miles)
  • Child Health Services (0.7 miles)
  • Diabetes Resource Center CMC (1 miles)
  • Anesthesia Care Group PC (1.1 miles)
  • Jessica G. Clem, MD, MPH (1.1 miles)

Pharmacies

  • Rite Aid (0.3 miles)
  • Genoa Healthcare (0.4 miles)
  • Rite Aid (0.5 miles)
  • Rite Aid (1 miles)
  • Hannaford Pharmacy (1.4 miles)
  • Walgreens (1.9 miles)
  • Walgreens (1.9 miles)

Restaurants

  • Fratello's Italian Grille (0.5 miles)
  • Puritan Ice Cream & Take Out (0.7 miles)
  • Puritan Backroom Restaurant (0.7 miles)
  • The Wild Rover (0.9 miles)
  • Cotton (0.9 miles)
  • Buba Noodle Bar (0.9 miles)
  • Red Arrow Diner (0.9 miles)

Parks

  • Stark Park (0.6 miles)
  • Donati Memorial Park (5.8 miles)
  • Nuthin' But Good Times (7 miles)

Hospitals

  • Catholic Medical Center (1.1 miles)
  • Elliot Hospital (2.1 miles)
  • Elliot Hospital Surgical Day Care (2.1 miles)
  • Bedford Ambulatory Surgical Center (3.2 miles)
  • Marketing Initiatives (3.8 miles)

Theaters

  • Cinemagic Hooksett (2.8 miles)

Cafes

  • Panera Bread (3 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.5 miles)
  • Pressed Cafe (4.4 miles)
  • Starbucks (5.6 miles)
  • The Inside Scoop (5.7 miles)

Places of Worship

  • Manchester Christian Church (3.4 miles)

Transportation

  • Manchester-Boston Regional Airport (MHT) (5.6 miles)
  • Eastern Bank Business Center at Manchester Boston Regional Airport (5.6 miles)

Frequently Asked Questions

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