555 Auburn Street, Manchester, NH 03103
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff were great and very nice and sweet. The facility is nice, safe for children, and clean with good security. The organization provides amazing help for veterans and their families. The staff are fantastic and show immense patience with their clients. Easter Seals has programs that are loved and appreciated by families. The staff go above and beyond the expectations. The organization is excellent overall.
Nina Demarco is terrible and dismissive. It is the worst place ever. Anthony pushed them off and shunned them, acting as a gatekeeper. Marilyn is ableist and unprofessional, having called the police on a child with special needs. They are a total ripoff and a waste of time; the staff are rude and turnover is very high. The organization failed to secure dental appointments despite leaving multiple messages. They require a blood sample and a complete life record from veterans, making help unlikely. There is a belief that getting service here is unlikely and could be life-threatening. The staff chat on their phones and are not focused on work. The dental care was incompetent and the fillings fell out days later. The organization treated a disabled family member like garbage. The actions were extremely unprofessional and unethical.Easterseals appears to be a broad, multi-service organization that many families rely on for real, practical help, but it also carries a reputation for mixed experiences that vary by location, program, and, notably, the individual staff member you happen to encounter. Across the reviews, there are repeated affirmations of the organization's mission and the value of its programs, especially for veterans, families with loved ones who have dementia or cognitive challenges, and children or adults with special needs. Several commenters describe the staff as compassionate, patient, and dedicated, praising the level of care and the sense of community they find in certain programs. Others, however, recount frustrating encounters that leave them feeling dismissed, pressured, or unfairly treated, especially when seeking emergency assistance or more urgent, day-to-day support.
A strong thread of appreciation runs through the feedback from many veterans and their families. Some reviewers describe Easterseals as a lifeline that helps explain insurance options, provide meaningful programming, and offer steady support during difficult times. They emphasize the "amazing help" that veterans and their families receive and highlight staff who are described as caring and thorough. In these accounts, the organization's programs give people a sense of purpose and belonging, with dedicated staff members going above and beyond to support families who are navigating medical, financial, and logistical challenges. The positive sentiment extends to caregivers who feel that their loved ones are treated with respect, dignity, and genuine concern.
Yet the same organization also faces pointed criticism about accessibility and responsiveness, particularly from veterans who feel they are not getting the level of assistance they need in a timely or straightforward manner. One reviewer recounts a troubling experience with a staff member who was described as a "gatekeeper," pushing them to seek help elsewhere and seemingly diminishing the urgency of their request. The frustration isn't just about delays; it's about feeling judged for seeking assistance and hearing that urgent needs should be handled by others first. This sentiment is echoed by others who describe repeated attempts to secure basic help, such as food support or essential services, only to be met with hesitation or indirect refusals.
In addition to veterans' services, several reviews touch on the organization's day programs and safety-conscious environments. For families with children on the autism spectrum or those seeking supportive environments for loved ones with dementia or Alzheimer's, the feedback ranges from praise to caution. Some reviewers repeatedly point to the staff's patience, the welcoming atmosphere, and the sense of safety within the facilities. The emphasis on caring for families - acknowledging the emotional and caregiving load - shows up as a defining strength of the organization in these accounts. Conversely, a handful of comments suggest that not all locations or programs meet expectations, leaving families feeling uncertain about where to turn for the best, most reliable support.
Dental and other clinical services are another area where reviews diverge. On the positive side, several people describe dental teams as friendly and helpful, capable of assessing problems, offering treatment recommendations, and expediting care when needed. But there are also serious complaints about the dental experience in other contexts, including claims of inconsistent billing, credit mismanagement, and even pain or damage from procedures that led to financial strain. One reviewer reports a long-standing credit discrepancy and feeling dismissed when attempting to resolve it, while another vouches for timely care and the relief of having medical clearance for surgery arranged through the dental team. This disparity highlights a broader theme: the clinical staff may excel in the moment, but administrative and financial processes can undermine trust and satisfaction.
Several reviews center on specific staff members, painting a mixed picture of the organization's internal culture. Allegations about Nina Demarco - described by some as dismissive despite appearing to be trained in suicide prevention - color a significant portion of sentiment about one location. Other critiques target someone named Marilyn in Rochester, with claims of ableism and even police involvement with a child who has special needs. Comments about Anthony, a staff member who allegedly redirected families away from direct assistance, feed a narrative of inconsistent treatment that can be both demoralizing and confusing for those seeking help. While these are strong and troubling claims, they reflect real frustration from those who felt that specific individuals did not reflect the core mission of Easterseals or failed to provide the supportive, respectful engagement many other staff members reportedly offered.
Beyond individual staff interactions, broader concerns about communication and reach surface in several reviews. A number of commenters describe difficulties in getting timely responses - whether scheduling dental cleanings, coordinating services for family members, or obtaining emergency support. Some praise the organization for enabling access to gift cards, groceries, and other resources that can make a meaningful difference, especially for families in tight circumstances. Others recount feeling like they were left to navigate complex systems on their own, with limited guidance or follow-up after initial outreach. The tension between meaningful, compassionate programming and cumbersome administrative processes seems to be a recurring theme across locations and programs.
In sum, Easterseals emerges as a well-intentioned network offering a broad spectrum of services that many families rely on and deeply appreciate. For some, the organization delivers life-changing support, supportive programs for veterans and families, and a welcoming environment for people with dementia or developmental needs. For others, the experience is marred by frustration with particular staff members, questions about eligibility and responsiveness, and concerns about billing, credit issues, and administrative clarity. The diversity of experiences suggests that outcomes may hinge significantly on location, program, and, crucially, the individual staff members encountered. Prospective clients may benefit from speaking with multiple people at a given site, clarifying expectations in advance, and asking for referrals to administrators or supervisors when concerns arise. The underlying message from many voices is one of gratitude for the organization's mission and the tangible help it can provide, tempered by a clear call for more consistent, respectful, and responsive service across all programs and locations.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Easter Seal Society in Manchester, NH is an assisted living community that offers a range of amenities and care services to enhance the daily lives of its residents. The community provides comfortable and fully furnished living spaces with cable or satellite TV, Wi-Fi/high-speed internet, and small libraries for entertainment and relaxation. Residents can enjoy delicious meals provided in a restaurant-style dining room with special dietary restrictions taken into consideration.
Care services at Easter Seal Society include 24-hour supervision to ensure the safety and well-being of residents, as well as assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure medications are taken accurately and on time. The community has a mental wellness program in place to support the emotional well-being of residents.
Easter Seal Society encourages an active lifestyle through resident-run activities and scheduled daily activities that cater to various interests and abilities. Outdoor spaces and gardens are available for residents to enjoy fresh air and nature. Move-in coordination services make transitioning into the community seamless for new residents.
In terms of location, the community benefits from its proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services as well as opportunities for leisurely outings.
Overall, the Easter Seal Society in Manchester is an ideal choice for individuals seeking a comfortable and supportive assisted living community where they can enjoy enriching activities while receiving personalized care tailored to their specific needs.
Easter Seal Society New Hampshire is located at 555 Auburn Street, Manchester, NH 03103 in Rockingham County, New Hampshire
Maxim Healthcare
Manchester, NH
Excellent access to nearby amenities and healthcare.
Waypoint
Manchester, NH
24/7 supervision with comprehensive care and restaurant-style dining.
Home Instead - Manchester, NH
Manchester, NH
Compassionate, dedicated staff providing attentive, reassuring care.
Home Instead - Manchester, NH
Manchester, NH
Kind, compassionate caregivers and responsive office staff delivering exceptional care.
Home Instead - Manchester, NH reviews
Home Instead - Manchester, NH images
Derryfield Home
Manchester, NH
Near extensive local amenities (cafes, pharmacies, physicians, restaurants, transit, worship, theater, hospitals).
Comfort Home Healthcare
Manchester, NH
Comfortable, well-equipped assisted living with 24/7 supervision, diabetes-friendly dining, and engaging activities.
Maple Leaf Health Care Center
Manchester, NH
Caring staff with good communication and a clean environment.
Maple Leaf Health Care Center reviews
Maple Leaf Health Care Center images
Holy Cross Health Center
Manchester, NH
Clean, welcoming environment with caring staff and engaging activities.
Villa Crest Nursing & Retirement
Manchester, NH
Friendly staff and a clean, engaging environment with good rehab services.
Villa Crest Nursing & Retirement reviews
Villa Crest Nursing & Retirement images
Comprehensive Residential Support and Assisted Living Solutions for Individuals with Disabilities
The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.
Funding and Affording Assisted Living: A Thorough Overview
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
