Information last verified:
555 Auburn Street, Manchester, NH 03103
For more information about senior living options: (844) 490-3973
The Easterseals staff are great, kind, and sweet. The organization provides amazing help for veterans and their families. The staff are fantastic and show immense patience with their clients. Easterseals offers a safe place for children on the spectrum. Easterseals has been a great help to people in need, going far beyond expectations. They help people understand medical insurance options. They provide support and compassion to families. The preschool program offers great hours and amazing teachers.
Nina Demarco is described as terrible and dismissive, with the reviewer saying she doesn’t care. The reviewer warns that this is the worst place ever and advises not to send a child there. Anthony is portrayed as a gatekeeper who shuns people from direct assistance. Marilyn is accused of ableism, of calling the police on a child with special needs, and is described as extremely unprofessional. The reviewer claims the organization destroyed their mouth, took their money, and that dental treatments failed. The reviewer calls the organization a total ripoff and waste of time, citing high turnover and rude staff who do not care about veterans. The reviewer asserts that the organization lacks knowledge, interest, and common decency in dealing with disabled individuals. The reviewer states staff treated a disabled family member like garbage.This Manchester campus is best suited for families that need a broad, community-based support ecosystem rather than a traditional standalone senior residence. It excels as a hub for veteran services, disability-focused programming, and day programs for adults with cognitive challenges, along with family-friendly resources for caregivers. Families with children who have special needs will find a reassuring environment that emphasizes safety, patience, and practical help. The strongest value here is the emphasis on connecting people to tangible supports, housing different social services, benefits guidance, and caregiving help, within a single, community-centered setting. In short, the site shines when the goal is to cobble together a coordinated network of assistance rather than to secure long-term, on-site residential care.
That said, anyone specifically seeking a traditional assisted living arrangement or guaranteed, 24/7 on-site caregiving should consider alternatives. The reviews reveal uneven experiences with responsiveness and access to services, and they point to instances where staff appeared dismissive or gatekeeping in manner and tone. Several accounts describe difficulty getting timely help, especially for routine needs like scheduling dental or other essential services, and there are mentions of turnover that can undermine continuity of care. For a senior who wants predictable, all-day supervision and a clear, stable care plan, this campus may fall short unless a specific program aligns closely with those expectations.
On the positive side, the strongest pros center on genuine, compassionate staff and a mission-driven culture. Families repeatedly note patient, respectful interactions, a welcoming environment, and a willingness to go above and beyond for veterans and families in need. The organization is praised for providing practical support, food assistance, resource guidance, and help navigating benefits, that makes real differences for people who struggle to access care elsewhere. For participants in dementia or Alzheimer’s-related day programs, the atmosphere is described as supportive, with staff who show real patience and a sense of purpose. These are not abstract benefits; they translate into meaningful daily relief for caregivers managing complex situations.
The main cons are practical and cumulative. Inconsistent responsiveness from some staff, gaps in communication, and perceived rigidity in processing requests create friction for families already juggling tight schedules and financial limits. Specific negative interactions, including dismissive attitudes and uneven service delivery, cast a shadow over the otherwise strong mission. There are also reports of limited capacity and turnover, which can erode trust and lead to sporadic follow-through on promised services. For eldercare decisions, this means extra diligence: verify current staffing quality, ask for a clear care plan, and insist on direct lines of communication with someone who can own and track progress.
A practical decision framework emerges from this pattern of strengths and weaknesses. Prospective families should prioritize a targeted inquiry into the exact programs available for their situation, whether day programs for adults with cognitive impairment, veteran benefits assistance, or caregiver support services. Schedule a face-to-face visit with several staff members, request to observe a typical day, and speak with current participants and their families about consistency and responsiveness. Confirm eligibility, wait times, and whether a trial period or short-term enrollment is possible. Also distinguish between services housed at this Manchester site versus any Rochester or other campus locations to avoid mismatches in expectations.
Ultimately, this community delivers real value for families who need a robust support network and are comfortable with a non-residential model that emphasizes resources, advocacy, and daily caregiving assistance. It stands out for veterans programs, compassionate frontline staff, and a family-centric approach to disability services. However, those whose priority is reliable, around-the-clock eldercare with predictable access to every service under one roof should look carefully at alternatives that specialize in residential senior living and have a track record of steady staffing and transparent service levels. If the priority is meaningful, hands-on support from a mission-driven team, Easter Seals NH Manchester is worth pursuing, but with clear, upfront expectations and a plan for consistent engagement.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Easter Seal Society in Manchester, NH is an assisted living community that offers a range of amenities and care services to enhance the daily lives of its residents. The community provides comfortable and fully furnished living spaces with cable or satellite TV, Wi-Fi/high-speed internet, and small libraries for entertainment and relaxation. Residents can enjoy delicious meals provided in a restaurant-style dining room with special dietary restrictions taken into consideration.
Care services at Easter Seal Society include 24-hour supervision to ensure the safety and well-being of residents, as well as assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure medications are taken accurately and on time. The community has a mental wellness program in place to support the emotional well-being of residents.
Easter Seal Society encourages an active lifestyle through resident-run activities and scheduled daily activities that cater to various interests and abilities. Outdoor spaces and gardens are available for residents to enjoy fresh air and nature. Move-in coordination services make transitioning into the community seamless for new residents.
In terms of location, the community benefits from its proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services as well as opportunities for leisurely outings.
Overall, the Easter Seal Society in Manchester is an ideal choice for individuals seeking a comfortable and supportive assisted living community where they can enjoy enriching activities while receiving personalized care tailored to their specific needs.
Easter Seal Society New Hampshire is located at 555 Auburn Street, Manchester, NH 03103 in Rockingham County, New Hampshire
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