Waypoint

464 Chestnut Street, Manchester, NH 03101

For more information about senior living options: (844) 490-3973

4.7 from 34 reviews
5 stars
30
4 stars
1
3 stars
1
2 stars
0
1 stars
2

Assisted Living

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Waypoint

    Overall Review of Waypoint

    Pros

    • pro Waypoint Manchester is described as a lifeline with genuine care and responsiveness to individual needs.
    • pro They listen and adapt, which is critical in complex life situations.
    • pro Their understanding of addiction is deeply informed and empathetic, making a significant difference in support effectiveness.
    • pro They empower clients to grow and contribute, investing in long-term well-being and success.
    • pro A case worker named Chrissy was praised as a huge support for families, illustrating strong staff dedication.
    • pro Waypoint is described as a wonderful agency that helps families be successful and more.
    • pro The staff are described as the most compassionate and caring you'll ever find, with helpful, welcoming reception.

    Cons

    • pro A reviewer says they don't have much to say about Waypoint and hopes it will help them get their child back.
    • pro A reviewer notes that Chrissy, described as a huge support, no longer works there.
    • pro A reviewer states they won't give full stars because Waypoint let go of one of their best workers.

    Review

    Waypoint Manchester emerges in these voices as more than a service provider - it's described as a lifeline for families navigating complex life situations, with a thread of genuine care weaving through every interaction. People emphasize how the team takes the time to listen and adapt to individual needs, and how their approach to addiction feels deeply informed and empathetic. This combination of responsiveness and understanding makes a meaningful difference, offering a sense of stability and direction when outcomes can feel uncertain. In short, clients see Waypoint as a place that understands not just the logistics, but the human experience behind each family's story.

    The strength of Waypoint, many testimonials suggest, lies in their practical support and resourcefulness. The organization is repeatedly praised as a strong source of knowledge and tools to build life skills. Clients describe the experience as more than counseling - it's hands-on help that equips them to grow, contribute, and pursue long-term success. The tone across reviews implies that the team doesn't stop at surface-level guidance; they dig into what families need to move forward, offering resources and strategies that translate into real, positive change in daily life.

    Within this network of care, specific staff members stand out as exemplars of the approach Waypoint champions. One reviewer highlights a case worker named Chrissy, describing her as a huge source of support for both the individual and their family. Although Chrissy is no longer with the organization, the gratitude remains evident: her impact is remembered as a cornerstone of the positive experience, underscoring the way one dedicated person can shape a family's path. The sentiment is clear - when exemplary staff are present, they leave an enduring impression that enhances the program's reputation and effectiveness.

    Another pillar of the experience is the people who guide and accompany families through often challenging journeys. A reviewer credits Kelly Roy Williams and her partner with providing essential support and opportunities to learn, describing the experience as life-changing and almost miraculous in its impact. The combination of encouragement, information, and steady companionship contributes to a sense of empowerment, making participants feel they are part of a transformative process rather than merely recipients of aid. This element - being supported by compassionate partners who invest in your well-being - appears to be a recurring theme in the testimonials.

    Across the board, reviewers emphasize the warmth and consistent kindness of the staff. They describe a culture of compassion where every interaction feels thoughtful and respectful, and where the organization's mission to help families succeed is palpable. The sense of being cared for goes hand in hand with practical assistance, and many express confidence that Waypoint's team is committed to their ongoing progress. This includes communications that keep families informed about their child's situation and the steps being taken, which helps reduce the anxiety that often comes with child welfare and adoption-related processes.

    The environment itself receives praise as well. Reviewers mention clean, quiet spaces that are conducive to private conversations and important visits with children. The welcoming atmosphere extends to front-d desk personnel, who are described as nice and helpful, contributing to a sense of reassurance as families navigate visits and appointments. Specific individuals, like Beth, are singled out for their helpfulness, reinforcing the impression that every member of the staff plays a role in creating a positive experience.

    Several voices touch on the broader scope of Waypoint's services, noting how the organization supports families seeking adoption, reunification, or counseling in the context of adoption journeys. The comments reflect a belief that Waypoint is well-equipped to accompany people who have given a child up for adoption, those pursuing adoption, and those seeking guidance in family dynamics - perspectives that show the agency's reach and relevance across a wide spectrum of needs. The overarching message is that Waypoint Manchester stands ready to assist with both practical steps and emotional resilience.

    In sum, these reviews present Waypoint Manchester as a trusted partner for families facing complicated life events. The recurring threads - genuine care, responsive and informed support for addiction, a focus on long-term success, the impact of dedicated staff, a welcoming environment, and a broad, practical range of services - collectively paint a portrait of an organization that many clients rely on and remain grateful for. For parents and caregivers navigating adoption, reunification, or complex life challenges, Waypoint Manchester is described as a compassionate, capable, and dependable resource that seems to make a meaningful difference in daily life and future outcomes.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Manchester (4 miles away) Manchester (4 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Waypoint in Manchester, NH, a vibrant and comfortable assisted living community. Our community offers a range of amenities to ensure that our residents feel at home and have access to everything they need. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Our residents also have access to outdoor space and a small library for relaxation and leisure activities.

    At Waypoint, we understand the importance of maintaining a healthy lifestyle. Our care services are designed to provide 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We also offer specialized care for diabetic residents including meal preparation according to their dietary requirements. Medication management is also provided to ensure the well-being of our residents.

    We believe that dining should be an enjoyable experience for our residents. In addition to regular restaurant-style dining, we accommodate special dietary restrictions to cater to individual needs. Our dedicated kitchen staff prepares delicious meals using fresh ingredients.

    Keeping our residents engaged and active is a top priority at Waypoint. We offer resident-run activities where residents can participate in various hobbies or interests they enjoy. Additionally, we schedule daily activities designed to promote social interaction and encourage physical fitness.

    Convenience is key for our residents, which is why we are located close to several amenities in Manchester. With 6 cafes, 1 park, 16 pharmacies, 27 physicians, 33 restaurants, 2 transportation options, 1 place of worship, 1 theater nearby, and 5 hospitals within reach – our residents have easy access to everything they may need or desire.

    At Waypoint in Manchester, NH - we strive to provide personalized care in a welcoming environment that feels like home.

    Nearby Places of Interest

    Restaurants

    • Red Arrow Diner (0 miles)
    • The Wild Rover (0.1 miles)
    • Buba Noodle Bar (0.1 miles)
    • Firefly American Bistro & Bar (0.1 miles)
    • Doogie's Bar & Grill (0.2 miles)
    • Strange Brew Tavern (0.3 miles)
    • Thirsty Moose Taphouse (0.3 miles)

    Physicians

    • Child Health Services (0.2 miles)
    • Diabetes Resource Center CMC (0.6 miles)
    • Amoskeag Primary Care (0.6 miles)
    • Anesthesia Care Group PC (0.7 miles)
    • Jessica G. Clem, MD, MPH (0.7 miles)
    • Northeast Dermatology Associates, PC (0.7 miles)
    • PTU Lab & Technology Solutions (1.2 miles)

    Pharmacies

    • Genoa Healthcare (0.5 miles)
    • Rite Aid (0.6 miles)
    • Rite Aid (0.7 miles)
    • Rite Aid (1 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.2 miles)
    • CVS Pharmacy (1.5 miles)

    Hospitals

    • Catholic Medical Center (0.7 miles)
    • Elliot Hospital (1.3 miles)
    • Elliot Hospital Surgical Day Care (1.4 miles)
    • Bedford Ambulatory Surgical Center (2.4 miles)
    • Marketing Initiatives (3.2 miles)

    Parks

    • Stark Park (1.5 miles)
    • Nuthin' But Good Times (6.1 miles)
    • Donati Memorial Park (6.6 miles)

    Cafes

    • Panera Bread (2.3 miles)
    • Starbucks (2.6 miles)
    • Starbucks (2.7 miles)
    • Pressed Cafe (3.6 miles)
    • Starbucks (4.1 miles)
    • Starbucks (4.7 miles)
    • The Inside Scoop (5.1 miles)

    Places of Worship

    • Manchester Christian Church (3 miles)

    Theaters

    • Cinemagic Hooksett (3.5 miles)

    Transportation

    • Manchester-Boston Regional Airport (MHT) (4.7 miles)
    • Eastern Bank Business Center at Manchester Boston Regional Airport (4.7 miles)

    Frequently Asked Questions

    Where is Waypoint?

    Nearby Communities

    • Bayada Home Health Care

      Bayada Home Health Care

      Manchester, NH

      4.9 from 42 reviews
       

      pro Comprehensive care with 24-hour supervision, wellness program, and restaurant-style dining.

      Bayada Home Health Care reviews

    • Manchester Home Health Care

      Manchester Home Health Care

      Manchester, NH

       
       

      pro Well-equipped assisted living with 24-hour supervision, diverse amenities, and activity options.

    • Comfort Home Healthcare

      Comfort Home Healthcare

      Manchester, NH

       
       

      pro Comfortable, well-equipped assisted living with 24/7 supervision, diabetes-friendly dining, and engaging activities.

    • Blue Sky

      Blue Sky

      Manchester, NH

       
       

      pro Fully furnished accommodations with restaurant-style dining and 24-hour care.

    • Carepoint Plus

      Carepoint Plus

      Manchester, NH

      4.7 from 3 reviews
       

      pro Fully furnished apartments with 24-hour care and restaurant-style dining.

      Carepoint Plus reviews

    • Myrtle Manor II

      Myrtle Manor II

      Manchester, NH

      3 from 2 reviews
       

      pro Helpful staff in a clean, pet-friendly, low-activity setting.

      Myrtle Manor II reviews

    • Maple Leaf Health Care Center

      Maple Leaf Health Care Center

      Manchester, NH

      4 from 1 review
       

      pro Caring staff with good communication and a clean environment.

      Maple Leaf Health Care Center reviews
      Maple Leaf Health Care Center images

    • Home Instead - Manchester,  NH

      Home Instead - Manchester, NH

      Manchester, NH

      3.3 from 3 reviews
       

      pro Compassionate, dedicated staff providing attentive, reassuring care.

      Home Instead - Manchester, NH reviews

    • Villa Crest Nursing & Retirement

      Villa Crest Nursing & Retirement

      Manchester, NH

      3.8 from 23 reviews
       

      pro Friendly staff and a clean, engaging environment with good rehab services.

      Villa Crest Nursing & Retirement reviews
      Villa Crest Nursing & Retirement images

    Related Resources

    • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

      Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor