6809 North 68th Plaza, Omaha, NE 68152
For more information about senior living options: (866) 208-4318
Overall Review of Immanuel Fontenelle
Pros
IFCC is a compassionate, fun-loving place to work.- The team is amazing and feels like family.
- Management is supportive and demonstrates daily teamwork for residents.
- The company encourages growth and empowers employees to reach their goals.
- The team is the best in the world and feels like a family.
- The staff are caring and professional, providing comprehensive, diligent care with love and laughter around the residents.
- The doctors, nurses, and rehab team provide excellent care and help patients recover.
- Immanuel Fontenelle team members are always smiling and happy, making residents feel confident in approaching them.
Cons
It was the worst place they had ever worked at.- Workers show up high and drunk.
- They lie about the hours they give you.
- They had workers working full-time hours while part-time and not even in the system.
- They had late checks and offered hush money.
- The managers drink on the job.
- Immanuel Fontenelle is a joke.
- The company treats residents like prisoners.
- Weekend visitation is not allowed and residents are not allowed outside for fresh air.
- There are staffing issues.
- Lousy food and no showers for at least two weeks.
- Unprofessional management.
- Lack of appreciation for staff.
Review
Immanuel Fontenelle in Omaha is best suited for families seeking a tightly knit, team-oriented community where long-tenured staff deliver steady, compassionate care and residents experience a homelike atmosphere. It is a good fit for families who prioritize continuity of care, meaningful relationships with caregivers, and solid rehab and medical oversight. Those who place a premium on open weekend visitation, abundant outdoor time for residents, and consistently high-end dining may want to compare other options before committing.
On the positive side, the most consistent strength is the quality of the team and the culture that supports residents. Several reviewers describe a family-like environment, with staff and leadership that display genuine care and teamwork. Long-tenured employees speak to opportunities for growth and a sense of belonging, and multiple accounts highlight a stable, resident-centered approach where doctors, nurses, and the rehab team collaborate effectively to restore or maintain independence. The care staff’s warmth and professional demeanor contribute to a perception of safety and trust, which is a decisive advantage for families seeking reliability in daily care and medical support.
That said, the community carries some realism about operational challenges. A few reviewers raise concerns about management practices and staffing dynamics, including allegations of payroll irregularities and behavior that undermines confidence in administration. While such claims come from a minority of voices, they create a need for due diligence: prospective families should verify current leadership stability, payroll processes, and how staffing policies are actually implemented on the floor. Additional criticisms touch on visitation and resident outdoor time, implying restrictions that can undercut the overall sense of freedom and social engagement for residents.
Despite these concerns, the pros often offset the cons for many residents and families. The continuity of care, evidenced by long-tenured clinicians and a team that appears to treat residents like family, tends to dominate daily experience. The strong rehab and clinical teams, described as capable and compassionate, support recovery, maintenance, and day-to-day health needs. When management is viewed as supportive and aligned with resident well-being, the environment remains highly functional: teamwork, reliable routines, and accessible staff who are willing to engage family members in care planning.
Families who should consider alternatives are those who cannot compromise on visitation flexibility or outdoor access, or who require consistently exemplary dining and social programming. If weekend visitation is essential, or if outdoor time and fresh air are non-negotiable, it is prudent to explore other communities with less restrictive policies. Similarly, if the priority is rock-solid transparency in payroll and a pristine, uniformly high customer-service standard across all shifts, it is wise to benchmark Immanuel Fontenelle against peers to ensure expectations match daily practice.
For decision-makers, a disciplined visit will pay dividends. Engage with direct care staff across shifts to gauge consistency of attention and the true pace of care, request recent performance or quality reports, and ask specific questions about staffing levels, turnover, and the execution of resident activity plans. Inquire about the dining program, menu variety, meal timing, and responsiveness to dietary needs, and assess how outdoor time and weekend access are scheduled and managed. By weighing the strong, family-style culture and clinical strengths against the concerns raised in a few reviews, families can determine whether Immanuel Fontenelle aligns with their priorities or if another community better fits those needs.
165 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Hospice Agency
Memory Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Eppley Airfield (6 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
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