Oakland Heights in Oakland, NE
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Information last verified:
207 S Engdahl Ave, Oakland, NE 68045
For more information about senior living options: (844) 490-3973
The reviewer expresses care for the residents and staff. The reviewer hopes for the well-being of the residents and staff.
The agency DNR'ed them for giving an eight-hour (or more) advance notice they couldn't attend. The person who answered the phone had an absolutely disgusting attitude. The staffer’s remark, “What’s your name? Oh okay you’ll never be back here again,” shows a hostile interaction. The reviewer questions how CNAs are treated there, based on that encounter.Oakland Heights is best suited for families seeking a modest, neighborly assisted-living option in a small town, where daily routines and social interaction are the priority and the resident’s needs fall short of high-acuity medical care. It appeals to those who want a straightforward, home-like atmosphere, predictable meals, and opportunities to connect with familiar staff and neighbors without chasing high-end amenities or specialized programming. In short, this community fits residents who benefit from a steady, uncomplicated pace and are comfortable with a leaner operation that emphasizes everyday living over clinical sophistication.
Those who should consider alternatives are families for whom staff reliability and respectful communication are non-negotiables. If consistent scheduling, dependable coverage for shifts, and a culture that treats every caregiver, with agency or not, with courtesy matter deeply, Oakland Heights may fall short. For residents with complex medical needs, frequent skilled-nursing oversight, or a preference for highly structured memory-care programming, other communities with larger teams and more robust escalation paths may be a wiser choice. The same applies to families who want transparent, proactive communications from leadership rather than scattered or abrupt interactions.
On balance, the limited positive feedback suggests that when operations run smoothly, residents can experience the core benefits of assisted living, companionship, routine, and a comfortable living environment. The two five-star ratings imply there are days when residents feel well-cared-for and engaged, pointing to a capable daily living team and a pleasant atmosphere. Yet the singular one-star review casts a long shadow: a sharp, dismissive phone encounter and a rude response to a scheduling change reveal a potential culture issue at the front line. Those contrasting experiences mean the pros and cons balance only if staff culture and day-to-day responsiveness stay consistent; a single poor interaction can undermine trust in the facility’s overall reliability.
That tension matters for decision-makers. If choosing Oakland Heights, prospective families should probe staffing stability, especially around agency coverage, and demand a clear policy on cancellations, backup staffing, and escalation when concerns arise. Inquire about management’s approach to resident and family feedback, how grievances are tracked, and whether there are formal service-level expectations for front-desk and caregiving teams. Observe whether administrative warmth and professional courtesy permeate visitor interactions, and request recent examples of staff training that reinforce respectful, resident-centered care. Without meaningful improvements in these areas, the positive signals from the good reviews may be overwhelmed by inconsistent day-to-day experience.
Cost considerations and the small review base also urge caution. A 3.7 rating derived from three reviews signals mixed experiences, and the sample is too small to reveal stable patterns. Families should plan for a comprehensive on-site tour, time with direct-care staff, and candid conversations with current residents and other families. Ask for a tour during a regular shift to gauge how staff interact with residents, how meals and activities are delivered, and how transportation or appointment support is handled. Do not overlook the importance of a test stay, if offered, to see firsthand whether the community’s rhythm aligns with the resident’s needs.
In conclusion, Oakland Heights can be a solid fit for families prioritizing a simple, homey environment with predictable routines and a capable caregiving core, provided staffing reliability and respectful communication are proven, not presumed. For those who require unwavering staffing consistency, refined customer service, or more robust management systems, alternatives built on stronger operational discipline should be pursued. Analytics aside, the decision hinges on whether the resident’s daily life can remain smooth amid potential front-desk friction; if not, it is prudent to explore other communities before committing.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Oakland Heights in Oakland, NE is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community provides devotional services off-site for those who seek spiritual fulfillment. The indoor common areas are designed to foster social interaction and provide comfortable spaces for residents to relax and engage with one another.
One of the key care services offered at Oakland Heights is diabetic care, ensuring that residents with diabetes receive proper monitoring and assistance with medication management. This specialized care helps promote the health and well-being of those living with diabetes within the community.
In terms of activities, Oakland Heights organizes devotional activities offsite, giving residents the opportunity to nurture their spiritual needs outside of the community setting. These off-site outings provide a change of scenery and allow residents to connect with their faith in a meaningful way.
Additionally, Oakland Heights benefits from its convenient location near various amenities in the surrounding area. There is a café nearby for residents who enjoy dining out or meeting friends for a cup of coffee. A pharmacy is also conveniently located nearby, making it easy for residents to access their medications or other healthcare products. For medical needs, there is a physician's office nearby as well as two hospitals in close proximity, ensuring that residents have access to quality healthcare when needed.
Overall, Oakland Heights offers a comfortable and supportive environment for seniors seeking assisted living in Oakland, NE. With its range of amenities, specialized care services, engaging activities, and easy access to nearby amenities and healthcare facilities, this community strives to enhance the overall quality of life for its residents.
Located in Oakland, Nebraska, this part of town offers a variety of amenities and services for seniors looking to settle in a peaceful community. With multiple medical clinics located within close proximity, including Oakland Medical Clinic and Scribner Medical Clinic, residents have access to quality healthcare. Nearby hospitals such as MercyOne Oakland Medical Center provide additional medical support when needed. Several places of worship offer spiritual fulfillment, while cafes like Memories Cafe and pharmacies like Corner Drug cater to daily needs. Restaurants like Dairy King and China Restaurant offer dining options, and parks such as Neligh Park and Timmerman Park provide recreational opportunities for outdoor enthusiasts. Transportation options include U-Haul services and nearby airports like Scribner State Airfield for those who may need travel resources. In sum, this area of Oakland provides a well-rounded environment for senior living with essential services and leisure activities close at hand.
Oakland Heights is located at 207 S Engdahl Ave, Oakland, NE 68045 in Cuming County, Nebraska
Oakland Heights on seniors.fyi includes 4 photos including images showing healthcare, interior, nurse, and more.
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