Hooper Care Center

Pros

• The staff at Hooper Care Center is doing very well and is friendly.
• The activities provided for residents, such as physical therapy and quilt making, are enjoyable.
• The location of Hooper Care Center is convenient for family members, being close to all of them.

Cons

• The staff is unbelievably rude and yells at family members while checking on their loved ones.
• The director and her staff are defensive and don't show compassion to residents or their family members.
• Residents are not properly fed or given fluids, leading to dehydration and starvation.
• The staff hangs up on family members when they inquire about their loved ones.
• The overall experience at Hooper Care Center is frightening.

Review

Hooper Care Center has been receiving mixed reviews from its residents and their family members. While some appreciate the friendly staff and proximity to their loved ones, others express grave concerns about the treatment of residents and lack of compassion shown by the staff.

One particular issue that stands out is the rude behavior of some staff members. Family members have reported instances of yelling and being hung up on while checking on their loved ones, specifically mentioning a staff member named Melissa. This type of disrespectful behavior is deeply troubling and raises questions about the overall professionalism of the staff at Hooper Care Center.

Another significant concern raised by reviewers is the lack of attention given to basic needs such as feeding and hydration. Some families allege that residents are not being adequately provided with meals and fluids throughout each day, resulting in dehydration and even starvation. It is distressing to think that those who are entrusted with the care of vulnerable individuals may be neglecting such essential aspects of their well-being.

Compassion, or rather lack thereof, is a recurring theme in these reviews. Both residents and their family members feel that they are not being treated with kindness or understanding. The director Diane, along with her staff, have been accused of defensiveness when confronted with these issues instead of taking the time to address them appropriately. This disregard for empathy creates an atmosphere that can only be described as frightening for both residents and their loved ones.

However, it is important to acknowledge that not all feedback about Hooper Care Center has been negative. There are those who find the facility adequate and appreciate the friendly staff. One reviewer mentions that physical therapy sessions are conducted regularly for residents like his mother-in-law who suffer from dementia. Engaging activities such as folding towels and making quilt walks are also provided to keep residents busy throughout the day.

Yet, despite these positive aspects mentioned by some reviewers, it is crucial for Hooper Care Center to address the serious concerns raised by other families regarding the treatment of residents. By ensuring that all staff members demonstrate professionalism and compassion, the facility can work towards creating a safe and nurturing environment for those in their care.

In conclusion, Hooper Care Center has received both praise and criticism from residents and their family members. While some appreciate the friendly staff and engaging activities for residents, others express deep concerns about rude behavior, neglect of basic needs, and lack of compassion shown by certain staff members. It is essential for the facility to address these issues seriously and make necessary improvements to create an atmosphere that instills confidence in their residents' families.

Restaurants

• Sodbuster Saloon (0.4 miles)
• Z's Bar and Grill (7.6 miles)
• Scoreboard Bar & Grill (7.6 miles)
• Burger King (10.9 miles)
• McDonald's (11 miles)
• Raising Cane's Chicken Fingers (11.1 miles)
• Valentino's (11.2 miles)

Places of Worship

• St Rose of Lima Church (0.4 miles)
• St Pauls Lutheran C (6.7 miles)
• United Church of Christ (7.5 miles)
• Full Life Church (10.7 miles)
• St Timothy Lutheran Church Elca (11.4 miles)
• Ames Church (11.4 miles)
• First Congregational Church (11.5 miles)

Transportation

• Scribner State Airfield (3.9 miles)
• Hertz Lcoal Edition (10.8 miles)
• U-Haul Neighborhood Dealer (11.2 miles)
• U-Haul Moving & Storage (18.3 miles)

Pharmacies

• Scribner Pharmacy (7.6 miles)
• Kubat Pharmacy (10.9 miles)
• Miller Pharmacy (11 miles)
• Walgreens (11.2 miles)
• Walmart Pharmacy (11.5 miles)
• A & A Drug (11.6 miles)
• Baker's Pharmacy (11.6 miles)

Physicians

• Scribner Medical Clinic (7.6 miles)
• Bloom Optical (10.6 miles)
• Health Care For Women (10.7 miles)
• Fremont Eye Associates (10.7 miles)
• Pediatric Partners (10.7 miles)
• The Surgical Group (10.7 miles)
• Fremont Family Care (10.9 miles)

Parks

• Dead Timber State Recreation Area (7.6 miles)
• Memorial Park (12.3 miles)

Hospitals

• Arbor Manor (10.6 miles)
• Fremont Surgical Center (10.7 miles)
• Fremont Health Surgery Center (10.7 miles)
• A J Merrick Manor (10.8 miles)
• Fremont Area Medical Center (10.9 miles)
• Fremont Area Medical CTR (10.9 miles)
• Memorial Hospital of Dodge County (11 miles)

Cafes

• Memories Cafe (16.3 miles)