Synergy Homecare is a senior community in Saint Louis, MO.
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Synergy Homecare in Saint Louis, MO
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111 Westport Plaza Drive, Saint Louis, MO 63146
To contact a resident: (314) 835-1100
For more information about senior living options: (866) 208-4318
Residents describe 24-hour in-home coverage, including rapid start times.
Several reviews mention 24-hour care needs being addressed, including starting within days. One review also describes the agency being relied on for 24-hour coverage for a brain injury, though it raises concerns about medication supervision and unprofessional conduct.
Many reviewers highlight compassionate, dependable caregivers and nurses.
Across the reviews, families repeatedly describe caregivers and nurses as caring, professional, and respectful. Multiple reviewers mention dependability and adaptability in daily help, along with staff who treat clients with dignity and patience. A few reviews are negative about specific caregiver performance or office conduct, but the majority of comments focus on the care team’s kindness and support.
Medication support is described, but one review raises safety concerns.
Some reviewers describe caregivers and nurses helping with medications, including reminders and weekly setup. Another review says a patient received the wrong medication multiple times and that medication oversight was inadequate, leading to hospital visits. Overall, reviewers reference medication assistance, but the experiences are not consistent.
Reviews frequently point to responsive scheduling and ongoing communication.
Reviewers describe the office and scheduler roles as proactive—keeping families updated, working around schedules, and coordinating care. Several comments mention communication improvements, such as staff keeping in contact with family members or sharing progress. Others also credit the office with making paperwork and coverage easier, including long-term care insurance forms.
VA benefits help is mentioned, but one billing dispute stands out.
Multiple reviews mention support with VA-related benefits, with staff described as informative and helpful in getting assistance set up. One negative review disputes service and repayment after VA coverage termination, alleging poor communication and an unprofessional manager response. Taken together, reviewers report VA guidance, but not everyone has the same outcome.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Lambert-St Louis International (6 miles away)This part of Saint Louis, Missouri, offers a diverse range of amenities that cater to senior living. With numerous restaurants such as St Louis Bread Company and Syberg's Dorsett within close proximity, residents can enjoy convenient dining options. Nearby pharmacies like Walgreens and Schnucks provide easy access to medications and health supplies. Additionally, hospitals like Barnes-Jewish West County Hospital and DePaul Hospital are within a reasonable distance for any medical needs. The area also features cafes like Starbucks and Panera Bread for leisurely outings. For outdoor activities, parks such as Creve Coeur Park and Faust Park offer peaceful settings for relaxation and recreation. Furthermore, theaters such as AMC Streets Of St Charles 8 provide entertainment options close by. Transportation services are easily accessible with terminals at St. Louis Lambert International Airport and car rental options available. Overall, this part of Saint Louis offers a well-rounded environment for senior living with convenient amenities and services nearby.
Synergy Homecare is located at 111 Westport Plaza Drive, Saint Louis, MO 63146 in St. Louis County, Missouri
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