Dolan Memory Care At Waterford Crossing

11298 Schuetz Road, Po Box 4082, Saint Louis, MO 63146

For more information about senior living options: (844) 490-3973

4.5 from 79 reviews
5 stars
68
4 stars
1
3 stars
0
2 stars
3
1 stars
7

Skilled Nursing Facility

Overall Review of Dolan Memory Care At Waterford Crossing

Pros

  • pro Dolan Memory Care is described as a warm, compassionate community where staff expertise shines.
  • pro The home-like, smaller homes create a peaceful setting where residents feel safe and valued.
  • pro Amanda (Director of Fun) and Bobby are highly praised for their dedication, creativity, and engaging outings.
  • pro Caregivers like Paris, Andrea, Shaquille, Danielle, and Michele are described as welcoming, loving, and going above and beyond.
  • pro Families receive frequent updates with photos and messages showing residents happy and well cared for.
  • pro The Dolan Bus and staff-organized outings keep residents active, energized, and engaged.
  • pro The team is described as professional, trustworthy, and respectful, like extended family to residents and families.
  • pro Dolan Memory Care provides dignity, love, and peace of mind - not just care.
  • pro Residents experience meaningful engagement and bright moments that reflect the quality of care.

Cons

  • pro A reviewer criticized an attendant who sat on her cell phone while residents waited for help, noting there was nobody answering the phone.
  • pro A reviewer worried that some outings were too hectic and that residents' wishes aren't always considered.

Review

Across a chorus of heartfelt anecdotes, Dolan Memory Care emerges as a place families feel deeply reassured about when a loved one needs a compassionate, engaging home. Several residents and their families describe Dolan not just as a care facility, but as a community that treats old and new residents with the kind of warmth you might expect from a carefully chosen extended family. The recurring thread is a sense that the people at Dolan go beyond meeting daily needs; they bring dignity, fun, and a meaningful sense of belonging to every person who walks through their doors.

A central figure in many stories is Amanda Declue, known to staff and families as the Director of Fun. Across reviews, Amanda is praised for her warmth, professionalism, and ability to connect with residents and their families alike. Families repeatedly note that Amanda, often working with her son Bobby, creates a lively rhythm of activities and outings that keeps residents engaged and energized. One family highlights how Amanda has personally included their loved one in daily outings, sending pictures and updates that reassure the family about safety and happiness. The sentiment comes through clearly: Amanda and Bobby are not only coordinators of events; they are trusted partners in care who help families feel at ease about their loved one's daily life.

The Dolan communities emphasize a home-like, smaller-scale environment designed to feel calm, safe, and intimate. The smaller, thoughtfully designed homes help residents settle into routines that feel familiar, with a sense of security and belonging. Within this framework, family members appreciate the personalized attention given to each resident, including those with early-onset dementia who respond positively to structured routines and individualized care. The "Director of Fun" and her team, including caregivers like Paris, Andrea, Shaquille, Danielle, and Michele, are repeatedly described as more than staff - they're part of a supportive family that welcomes residents with smiles and goes above and beyond every day.

A prominent and recurring theme is the emphasis on engagement through outings and enrichment activities. Families recount outings to parks, dog parks, restaurants, and local venues, all arranged with care and a focus on preserving energy, safety, and joy. The Dolan bus is celebrated as a highlight - an eagerly anticipated "rolls up to the house" moment that signals both adventure and reassurance for families that their loved ones are active and connected. Even spontaneous moments - like a drive to a park for a soda and ice cream - are cherished memories for residents who thrive on stimulation and social interaction. One reviewer notes that the team's genuine engagement helps residents stay connected to the world outside, an important detail for people living with dementia.

Caregivers at Dolan are repeatedly described as more than caregivers - they become extended family. The reviews mention in-house nurses, administrators, and the broader staff as a cohesive group that fosters trust and personal connections. Families describe the staff as having smiles, warmth, and a professional, welcoming presence that makes the facility feel like a trusted home rather than a sterile institution. The sense of partnership is clear: staff members listen to families, maintain open channels of communication, and celebrate each resident's progress and happiness through daily updates, photos, and direct contact.

The range of testimonials also covers notable personal outcomes. A father-in-law who had felt isolated after a loved one's passing shows marked improvement in quality of life after joining Dolan, with staff guiding him through in-house nursing support, activities, and the ongoing presence of the Director of Fun. In another case, a loved one with earlier-onset dementia experiences enhanced energy and spirit, aided by consistent outings and attentive support. Families express gratitude for the positive mood shifts and the sense of normalcy Dolan provides, with one family even describing the collective joy as something that solidifies their belief that Dolan was the right choice.

While the overwhelming majority of feedback is glowing, one reviewer mentions a moment of concern regarding communication: an attendant seen on a cell phone while residents sought help, coupled with a report of a day when phone calls went unanswered. This single note stands in contrast to the broader pattern of praise for responsiveness and family engagement, yet it serves as a reminder that continuous improvement is an important goal for any care community. The overall impression remains that Dolan Memory Care's strengths - home-like setting, dedicated staff, meaningful activities, and open family communication - outweigh isolated incidents, and many families express unwavering trust in the safety and care their loved ones receive.

Taken together, the reviews paint a vivid portrait of Dolan Memory Care as a place where care extends beyond daily routines to cultivate joy, dignity, and peace of mind. Families describe a community that treats residents with respect, creates opportunities for meaningful experiences, and fosters genuine connections among residents, staff, and families. Amanda Declue and Bobby, along with caregivers across the Dolan houses, are celebrated as driving forces behind a culture that prioritizes fun, engagement, and compassionate, person-centered care. For families facing the challenging decision of memory care, Dolan Memory Care is portrayed as a welcoming, supportive home where loved ones are encouraged to live fully and be treated with the care and kindness they deserve.

Features

Housing

  • 33 resident community capacity 33 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lambert-St Louis International (5 miles away) Lambert-St Louis International (5 miles away)

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Dolan Memory Care at Waterford Crossing in Saint Louis, MO is an assisted living community specifically designed to provide exceptional care and support for individuals with memory care needs. Our community offers a range of amenities and services to ensure the comfort and well-being of our residents.

Our fully furnished suites are equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy the beautiful outdoor spaces including a garden, as well as move-in coordination services to make the transition as smooth as possible.

We understand the importance of maintaining a clean and organized living environment, which is why we offer housekeeping services to keep each suite tidy and comfortable. Our dedicated staff members are available 24/7 for any assistance needed, providing 24-hour call system and supervision. We also assist with daily activities such as bathing, dressing, transfers, medication management, meal preparation and service.

The mental wellness program at Dolan Memory Care focuses on promoting cognitive health and emotional well-being through specialized memory care programming. Our team works closely with healthcare providers to ensure coordinated care for each resident's specific needs such as dementia waiver, diabetes diet or hospice waiver.

Residents also have the opportunity to participate in scheduled daily activities that cater to their interests and abilities. Whether it's engaging in social gatherings or pursuing personal hobbies, there is always something for everyone.

In addition to our comprehensive care services, Dolan Memory Care is conveniently located near cafes, parks, pharmacies, restaurants,and hospitals. Transportation arrangements are available for medical appointments ensuring residents have easy access to necessary healthcare services.

At Dolan Memory Care at Waterford Crossing in Saint Louis, MO, we strive to provide a warm and welcoming environment where seniors with memory care needs can live comfortably while receiving exceptional care tailored to meet their individual needs.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Schnucks (1.1 miles)
  • Dierbergs (1.1 miles)
  • Dierbergs (2.2 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • Schnucks (2.7 miles)

Cafes

  • Panera Bread (1 miles)
  • Starbucks (1.2 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.7 miles)
  • Blueprint Coff (7 miles)
  • Starbucks (7.5 miles)

Restaurants

  • McDonald's (1.5 miles)
  • Westport Social (1.6 miles)
  • Westport Plaza (1.6 miles)
  • St Louis Bread Company (1.7 miles)
  • Syberg's Dorsett (2.4 miles)
  • McDonald's (2.6 miles)
  • McDonald's (2.7 miles)

Hospitals

  • Barnes-Jewish West County Hospital (2.5 miles)
  • St John's Mercy Surgery Center (3 miles)
  • DePaul Hospital (4.5 miles)
  • DePaul Health Center - Emergency Room (4.5 miles)
  • St Joseph's Hospital (7.3 miles)

Parks

  • Creve Coeur Park (4.3 miles)
  • Shaw Park (5 miles)
  • Tilles Park Neighborhood (5.6 miles)
  • Des Peres Park (5.6 miles)
  • Queeny County Park (6.2 miles)
  • Faust Park (6.5 miles)
  • Vogt Brothers Park (6.6 miles)

Transportation

  • Budget Rent A Car (4.9 miles)
  • Hertz Rent A Car (4.9 miles)
  • Terminal 1 (5 miles)
  • National Car Rental (5 miles)
  • Terminal 1 Passenger Pickup (5 miles)
  • TSA PreCheck A Gates (5 miles)
  • St. Louis Lambert International Airport (STL) (5 miles)

Physicians

  • University Club Medical (5.8 miles)
  • Orthopedic Associates (6.1 miles)
  • Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (7 miles)

Theaters

  • AMC Streets Of St Charles 8 (6.6 miles)
  • AMC Esquire 7 (6.8 miles)
  • Marcus Theatres (7.7 miles)

Places of Worship

  • St Ann Catholic School (6.8 miles)

Frequently Asked Questions

Where is Dolan Memory Care At Waterford Crossing?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

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