Rosewood Care Center Of St Louis

Pros

• Most staff members are proactive and caring, with some nurses being exceptional at their jobs.
• The facility is clean and well-maintained, contributing to a pleasant atmosphere for residents and visitors.
• Residents appear happy and engaged in activities like crafts, bingo, art, movies, and games.
• Families appreciate the larger room sizes compared to other facilities, which adds comfort for residents.
• The food served in the facility receives high praise, with many residents enjoying their meals more than before.
• Visitors have noted that the facility does not have unpleasant odors typical of nursing homes.
• The outdoor environment has features like birdhouses and wildlife that bring joy to residents.

Cons

• The nursing home exhibited inadequate care, leading to a resident's heart attack and eventual death.
• The facility was outdated, with minimal amenities and aging infrastructure.
• Outdoor social areas were dirty and hazardous, filled with trash and cigarette butts.
• Communication issues arose due to incompetent management or understaffing, resulting in long hold times when trying to check on loved ones.
• A resident sustained a significant leg injury that required stitches, with no explanation as to how it occurred.
• Upper management was described as cold-hearted and uncaring, contributing to poor patient care unless family members were actively involved.
• The director of nursing and his assistant were reported as having a cold demeanor towards residents and families.
• There were concerns about the overall safety of the facility for residents, leading to doubts about its adequacy for care.

Review

The reviews for Rosewood nursing facility paint a complex picture, revealing a mix of positive experiences and deeply concerning incidents that hint at systemic issues within the care provided. While some families have found comfort in the seemingly pleasant atmosphere and attentive staff, others have had harrowing experiences that raise significant questions about the quality of care in this institution.

First impressions can be quite impactful, as illustrated by a visitor’s experience upon entering Rosewood. The facility presented itself as clean, odor-free, and welcoming. Staff members were described as pleasant and proactive, with a recreation employee stepping up to provide a tour in the absence of the designated guide. Residents appeared happy and engaged, leading one family member to feel optimistic about placing their loved one in such an environment. The presence of recreational activities like crafts and bingo added to the overall appeal, suggesting an effort to maintain residents' mental well-being alongside their physical health.

However, contrasting narratives from other reviewers soon emerge, highlighting some serious deficiencies within Rosewood's operations. Issues related to inadequate staffing became evident when callers experienced long wait times or even disconnections while trying to reach residents on the telephone. Such communication barriers could lead families to feel disconnected from their loved ones during critical moments—an unsettling reality for many who wish to stay involved in their relative's care. Additionally, reports of unsafe conditions further deepened concerns; one resident reportedly incurred a severe leg injury under unexplained circumstances during her first week at the facility.

Moreover, criticisms extended beyond mere inconveniences; several reviewers voiced grave concerns over management practices and treatment protocols at Rosewood. Instances of neglect were reported wherein residents received insufficient personal care or lacked appropriate supervision. A particularly distressing account detailed an elderly husband being found naked in his wheelchair without food after being quarantined—a situation that culminated in his transfer back to a hospital suffering from a heart attack due to inadequate prior care. This tragic incident exemplified what many considered systematic failures regarding resident dignity and safety.

In stark contrast were accounts praising staff members who worked hard despite apparent managerial shortcomings. Families acknowledged that some nurses demonstrated exceptional skills and compassion towards residents—qualities that created positive interactions amid troubling administrative practices. However, these shining examples did not seem enough to overshadow the pervasive issues with upper management's attitude toward both employees and residents alike.

For those considering placing loved ones into Rosewood or similar facilities, evaluations reveal crucial factors warranting attention: on-the-ground staff engagement versus top-down management efficacy; environmental cleanliness versus safety protocols; physical amenities against emotional support programs—all elements intertwining to determine whether a nursing home truly meets its ethical obligation toward its residents’ well-being.

Ultimately, reviews suggest potential patrons carefully weigh both shining testimonials and alarming narratives before making decisions regarding senior care placement at Rosewood—or indeed any nursing facility where vulnerable individuals rely heavily on compassionate oversight for their daily needs. As it stands now, prospects for improvement remain unclear unless concerted actions are taken by management focused on transforming the general atmosphere from one fraught with grievance into one where exemplary elder care can flourish systematically across all levels of staffing.

Pharmacies

• Walgreens (0.8 miles)
• Schnucks (1 miles)
• Dierbergs (1.1 miles)
• Dierbergs (2.3 miles)
• Walgreens (2.6 miles)
• Walgreens (2.6 miles)
• Schnucks (2.8 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (1.2 miles)
• Panera Bread (4.3 miles)
• Starbucks (6.1 miles)
• Starbucks (6.6 miles)
• Blueprint Coff (6.9 miles)
• Starbucks (7.6 miles)

Restaurants

• McDonald's (1.5 miles)
• Westport Social (1.7 miles)
• Westport Plaza (1.7 miles)
• St Louis Bread Company (1.8 miles)
• Syberg's Dorsett (2.4 miles)
• McDonald's (2.6 miles)
• McDonald's (2.7 miles)

Hospitals

• Barnes-Jewish West County Hospital (2.5 miles)
• St John's Mercy Surgery Center (3 miles)
• DePaul Hospital (4.5 miles)
• DePaul Health Center - Emergency Room (4.6 miles)
• St Joseph's Hospital (7.4 miles)

Parks

• Creve Coeur Park (4.3 miles)
• Shaw Park (4.9 miles)
• Tilles Park Neighborhood (5.5 miles)
• Des Peres Park (5.6 miles)
• Queeny County Park (6.2 miles)
• Faust Park (6.6 miles)
• Vogt Brothers Park (6.7 miles)

Transportation

• Budget Rent A Car (4.8 miles)
• Hertz Rent A Car (4.9 miles)
• National Car Rental (4.9 miles)
• Terminal 1 (4.9 miles)
• Terminal 1 Passenger Pickup (4.9 miles)
• TSA PreCheck A Gates (5 miles)
• TSA Security Checkpoint Gates C & D (5 miles)

Physicians

• University Club Medical (5.7 miles)
• Orthopedic Associates (6.1 miles)
• Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (7 miles)

Theaters

• AMC Streets Of St Charles 8 (6.7 miles)
• AMC Esquire 7 (6.7 miles)

Places of Worship

• St Ann Catholic School (6.8 miles)
• Old Orchard Church (7.6 miles)