Senior Care Ctr-St Alexius - NO

Pros

• The appendix surgery went smoothly, and the nurses afterward were very nice and patient.
• Every staff member encountered was extremely friendly and helpful, and the hospital seemed well organized.
• The Brothers are the best.
• Nurses and administration staff were very friendly and helpful during the visit.
• ER nurse James J made patients feel cared for and comfortable, and his humor helped ease the pain.
• Doctor Tatineny was quick to see the patient and assess symptoms.
• The hospital is highly recommended.
• The reviewer would not hesitate to return to the hospital for care.

Cons

• The reviewer felt there were prejudice vibes and criticized the hospital's handling of pediatric visits.
• They suggested the hospital grounds might be haunted and advised others not to go.
• They described the hospital as old and in need of a facelift.
• They stated nurses were rude and the facility was a mess, questioning how it remains open.
• They claimed a doctor was unethical and unprofessional, contributing to a worsened condition.
• They described extremely long ER waits with poor pain management and little to no care.
• They felt held hostage by security and unable to leave, receiving no help.
• They called the overall care the worst they had ever experienced, with poor communication and disregard for patients.
• They asserted the hospital is the worst in Saint Louis and should be shut down.

Review

The hospital in Saint Louis that many reviewers reference in these accounts emerges as a place of stark contrasts: moments of genuine care and competence shadowed by experiences of frustration, miscommunication, long waits, and, for some, alarming lapses in safety or respect. The set of voices runs from grateful to furious, with repeated threads about the quality of nursing care, the demeanor of staff, the efficiency of the ER, and the broader organizational challenges that color patients' most vulnerable moments.

Several reviews highlight positive, heartening experiences that speak to the humanity and professionalism some staff bring to the job. One account recalls a straightforward, pain-free surgical experience during the early days of the COVID-19 pandemic, with the patient noting that "the nurses afterwards were really nice and patient," and that there were no complications during or after the stay. In other instances, patients paint a picture of a hospital capable of brisk, competent care when needed: a patient who came in for an appendectomy during the pandemic described being nervous about isolation but ultimately felt well-cared-for, and others describe ER nurses and physicians who were quick to respond and attentive to patient comfort. A few reviewers even single out specific team members - praising an ER nurse named James J for making the patient feel cared for, and a doctor (Tatineny) who prioritized getting the patient seen promptly and guided them through the immediate treatment. In some of these testimonies, the hospital's staff come across as organized and capable, with front-desk and security personnel contributing to a smoother overall experience and leaving patients with a sense of credible, compassionate care after a stressful episode.

Yet even within those positive snapshots, there is an undercurrent of ambivalence and nuance. Another comment notes that the hospital is "old" and could use a facelift, but it also acknowledges efficient triage in a later visit. Similarly, one reviewer acknowledged the ER's competence and kindness of certain staff while conceding that the overall environment was not ideal and that the facility might benefit from modernization. These mixed notes suggest a setting where quality can be high in individual interactions or moments, but the surrounding infrastructure, environment, or systemic factors may not always align with patients' expectations of a modern, fully uplifting hospital experience.

A substantial portion of the feedback, however, leans toward the negative side, detailing experiences that left patients feeling undervalued, neglected, or outright mistreated. Several accounts describe lengthy waiting times in the ER, with patients waiting for hours, sometimes while staff appeared distracted or engaged in non-clinical activities. One reviewer vividly recalls sitting in the ER for five hours before an unsatisfactory transfer, lamenting a lack of communication and a perception that medical decisions were not being made with urgency or coordination. Others describe being told that providers could only treat one problem at a time, even in life-threatening scenarios, creating a sense of mismanagement in moments of acute pain or danger. A particularly biting summary is the claim that staff prioritized signing waivers or other non-clinical tasks over addressing the patients' immediate medical needs, with patients feeling left without pain relief or essential care.

There are also accounts that read as warnings: several reviewers explicitly urge others to stay away, with phrases like "the worst hospital in Saint Louis," "STAY AWAY FROM ST ALEXIUS IF YOU ARE SICK," and even more dramatic statements about patients dying or being left unattended in the waiting room. In one harrowing anecdote, a patient claims they died on the waiting-room floor after hours of waiting with no supervision or adequate medication, followed by a hefty bill. Another reviewer condemns the hospital as a place where staff appear disengaged and care seems to lack basic attentiveness, including rude or dismissive behavior from multiple staff members and a perception of systemic negligence.

Privacy and dignity also feature prominently in several testimonials. One reviewer describes a moment in which a nurse disclosed a patient's STD status in an open ward, a situation described as clearly violating HIPAA and privacy norms. The same account notes a failure to provide basic privacy or appropriate handling of sensitive information, contributing to a broader impression of a hospital where patient rights and discretion may not always be protected as strongly as patients would expect.

Mental health and medication management present additional areas of concern. One review describes the mental-health ward as "a joke," with concerns about the handling of a family member's medications - medications given at the wrong times, and a perception that the nursing staff did not take appropriate steps to ensure safe and consistent dosing. The reviewer details a troubling dynamic in which staff appeared to minimize concerns about potential adverse effects, until the patient raised the issue, after which the problem was addressed. Another account expands on a broader sense that patients with mental-health needs or emotional distress may not be treated with the seriousness or urgency those situations demand, particularly when the patient or their advocate tries to push for changes in treatment or medication.

Several stories touch on the day-to-day atmosphere and how it colors a patient's willingness to seek care there in the future. A review cites poor experiences with particular doctors who allegedly dismissed concerns, avoided examinations, or insisted on unnecessary or non-beneficial approaches to treatment. In contrast, other accounts emphasize the importance of a supportive, patient-centered staff environment - nurses who are friendly and communicative, doctors who explain diagnoses and plan, and security or administrative staff who contribute to a smoother, calmer process in what is often a chaotic environment. The contrast between these experiences reinforces the sense that care quality at this hospital is highly variable, heavily dependent on individuals and moments rather than a uniform standard.

Beyond personal narratives of care, broader themes emerge about the hospital's reputation and its place in the community. Some reviewers reference ongoing lawsuits, bankruptcy proceedings, and name changes as factors that feed into suspicions about the hospital's stability or reliability. A few even speculate about the grounds being haunted or the facility having a troubled history, treating these anecdotes not just as clinical failures but as symbols of a larger, unsettling institutional impression. While these remarks range from the speculative to the strongly opinionated, they collectively contribute to a perception among some readers that this hospital is a place of persistent, chronic challenge, with unresolved questions about governance, finances, and long-term stewardship.

Taken together, the collection presents a mosaic: moments of kindness and professionalism amid a landscape of delays, privacy concerns, and inconsistent patient experiences. For some patients, the hospital delivered essential, timely care at critical moments, with staff members who made a difference in fear, pain, or anxiety. For others, the experience was frustrating to the point of feeling unsafe or disrespected, with reports of long waits, unhelpful or rude behavior, and even allegations of medical mismanagement or neglect. The range of experiences suggests a facility where patient outcomes may depend as much on the specific staff on duty as on the structural and organizational challenges that pervade the system. In the end, the stories remind readers to balance hopeful memories of attentive caregivers with a cautious understanding of the serious concerns voiced by many patients who describe their time there as marked by fear, frustration, or disillusionment.

Located in the heart of St. Louis, Missouri, this area offers a wide range of amenities and services perfect for senior living. With multiple hospitals nearby such as St Alexius Hospital and SSM Cardinal Glennon Children's Medical Center, residents can rest assured that quality healthcare is easily accessible. In addition, there are several pharmacies within a short distance for convenient medication management. The diverse dining options, including Venice Cafe and Tucker's Place, provide opportunities for socializing and enjoying delicious meals. Places of worship like St Johns Lutheran Church and Macedonia Baptist Church offer spiritual fulfillment while beautiful parks like Tower Grove Park and Lafayette Park provide serene outdoor spaces for relaxation. Public transportation options like Amtrak and MetroLink make getting around the city easy, and cafes like Starbucks offer cozy spots to enjoy a cup of coffee. With reputable medical facilities, various dining options, religious centers, recreational areas, convenient transportation, and leisure activities available nearby, this part of St. Louis is an ideal location for seniors looking to live comfortably in a thriving community.

Hospitals

• St Alexius Hospital (0 miles)
• SSM Cardinal Glennon Children's Medical Center (2.7 miles)
• The Rehabilitation Institute of St Louis (4 miles)
• VA Medical Center Spinal Cord Injury Program (4.1 miles)
• St Louis Children's Hospital (4.2 miles)
• Metropolitan St Louis Psychiatric Center (5.5 miles)

Pharmacies

• Walgreens (0.3 miles)
• Globe Drug (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.9 miles)
• Walgreens (3.4 miles)
• Walgreens (3.6 miles)

Restaurants

• Venice Cafe (1.3 miles)
• Frazer's Restaurant & Lounge (1.3 miles)
• The Civil Life Brewing Company (1.6 miles)
• Tucker's Place (1.9 miles)
• John D. McGurk's Irish Pub (1.9 miles)
• Duke's (2 miles)
• Hammerstone's (2 miles)

Places of Worship

• St Johns Lutheran Church (1.9 miles)
• St Ambrose Church (3.2 miles)
• St Raphael the Archangel Church (4 miles)
• Macedonia Baptist Church (4.7 miles)
• Old Orchard Church (6 miles)

Parks

• Tower Grove Park (2.3 miles)
• Lafayette Park (2.5 miles)
• Carondelet Park (2.5 miles)
• Bar K (3.1 miles)
• Citygarden (3.5 miles)
• Willmore Park (3.6 miles)
• Gateway Arch National Park (3.6 miles)

Transportation

• Amtrak (3.1 miles)
• Jet Aviation (3.8 miles)
• Zooline Railroad The Wild (4.9 miles)
• MetroLink - Emerson Park Station (5.8 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (3.5 miles)
• Starbucks (3.7 miles)

Physicians

• BJC Behavioral Health Service - Dinu Petru Gangure MD (3.6 miles)
• Barnes-Jewish Hospital (4 miles)
• Southwest Medical Center (5.1 miles)

Theaters

• AMC Esquire 7 (5.9 miles)