Maryville Gardens Apartments

Pros

• The apartment building is described as beautiful and friendly.
• The apartments are nice and small, suitable for seniors or couples.
• The units are easy to keep clean.
• The buildings are secure with locked doors.
• Each building has an elevator for easy access to all floors.
• There is a large parking lot with many handicapped spaces.
• The apartments include wide showers and doorways to accommodate wheelchairs.
• The complex usually feels quiet with few issues.
• Clients living there reportedly love staying there.
• The property is described as beautiful by residents.

Cons

• The management is substandard.
• There are poor management practices, and the owners appear oblivious.
• The apartment building needs security.
• The buzzer system never works and has not been fixed for months.
• Visitors must call the resident to be buzzed in, which is inconvenient.
• The front office promised a maintenance fix, but nothing has been done for months.
• Management is breaking the rules; Ms. Moore is allowing tenants to have unpaid pets and is distributing keys.
• The reviewer threatens to contact the news if the buzzer is not fixed.

Review

The collection of comments about this apartment complex shows a surprisingly mixed picture. On one hand, many voices begin with a simple, enthusiastic stamp: "Love it," and "Beautiful place," signaling a core appeal and a sense that the community can be a wonderful home. Yet interwoven with the praise are sharper notes of concern - substandard management, practices that seem out of step with residents' needs, and an impression that owners or administrators aren't fully listening. The tension between a warm, welcoming living environment and questions about how the building is run creates a nuanced portrait of a place that many residents clearly value, even as they push back against persistent operational shortcomings.

A central issue repeatedly raised is security and access. A complaint labeled "The Apartment Building needs Security? 4-2023" highlights a buzzer system that "Never work" and has not been fixed for four or more months. The effect is practical and worrying: visitors must call a resident on their personal phone to be buzzed in, which adds friction and potential security gaps. The front office reportedly told the resident a maintenance person would fix the problem, but months passed without a repair, leaving the issue unresolved for an extended period. The tone shifts from hopeful to frustrated, with a blunt warning that if the situation isn't addressed, the resident plans to elevate it to the news media - a sign of the urgency and seriousness with which residents view basic entry security.

In contrast to the security frustration, there is a more observational perspective from a social worker who interacts with several clients living in what is described as senior apartments. The social worker sketches a concrete layout: buildings A through E arranged in a box shape on the property, all doors secured and requiring a phone-based entry. Each building has its own lobby and a small seating area, plus floors equipped with laundry facilities (with a usage fee). The apartments are heated and cooled centrally, and each building includes an elevator for easier mobility between floors. A large parking lot, including handicapped spaces, is noted, along with design features that accommodate accessibility - wide showers and doorways to fit wheelchairs. The social worker observes that the grounds and interiors appear orderly, quiet, and well kept, and that the residents themselves aren't reporting significant issues. However, the observer also concedes not having engaged deeply with management or maintenance, so while the physical setup looks solid, there is less clarity about administrative effectiveness and service reliability.

Several comments offer glimpses of everyday life and community sentiment that skew positive. A number of residents express that they moved in and found it to be a beautiful and friendly place to live. There are mentions of people stating they love living there, and even references to long-standing ties or family associations ("Granny lived there"). The repeated use of affirmations like "Love it" reinforces the sense of a good, if not ideal, living environment for many residents. For those with limited mobility or specific needs, the built-in conveniences and accessibility features seem to be a meaningful advantage, contributing to a generally favorable impression of daily life within the complex.

Amid the warmth and gratitude, there are sharper complaints about management and policy enforcement. One review accuses management of breaking the rules, alleging that Ms. Moore is allowing tenants to keep pets without paying, and claims that keys are being distributed improperly. The author declares an intention to contact owners, DHS, Section 8, and the BBB, even suggesting court action, with a specific demand for a rent refund of $224. This strong assertion points to a deeper sense of distrust and a perception that governance and rule enforcement may be inconsistently applied. While the frequency of such concerns isn't clear, the severity and decisiveness of this complaint indicate that for some residents, issues of compliance, accountability, and fair treatment are central to their experience.

Taken together, these reviews sketch a complex reality. The complex appears to offer substantial physical and logistical strengths: secure perimeters, a welcoming interior, accessible layouts, and a community that many residents describe as beautiful and friendly. Yet there are persistent concerns that cannot be ignored: a malfunctioning buzzer system that has gone unfixed for months, questions about how maintenance and management operate behind the scenes, and allegations of policy breaches or rule violations that threaten trust and stability. The overall impression is one of a place that succeeds in providing a comfortable, livable home for many, while needing meaningful improvements in maintenance responsiveness, security reliability, and transparent, accountable management practices to ensure all residents feel secure, respected, and fairly treated.

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (2.1 miles)
• Globe Drug (2.9 miles)
• Walgreens (2.9 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)
• Walgreens (3.2 miles)

Hospitals

• St Alexius Hospital (0.6 miles)
• SSM Cardinal Glennon Children's Medical Center (3 miles)
• The Rehabilitation Institute of St Louis (4.3 miles)
• St Louis Children's Hospital (4.4 miles)
• VA Medical Center Spinal Cord Injury Program (4.5 miles)
• Metropolitan St Louis Psychiatric Center (5.7 miles)

Restaurants

• The Civil Life Brewing Company (1.4 miles)
• Venice Cafe (1.9 miles)
• Frazer's Restaurant & Lounge (1.9 miles)
• City Park Grill (2.2 miles)
• Tucker's Place (2.6 miles)
• John D. McGurk's Irish Pub (2.6 miles)
• Duke's (2.7 miles)

Places of Worship

• St Johns Lutheran Church (1.7 miles)
• St Ambrose Church (3.2 miles)
• St Raphael the Archangel Church (3.5 miles)
• Macedonia Baptist Church (5.3 miles)
• Old Orchard Church (5.6 miles)
• St Matthias Catholic Church (6 miles)

Parks

• Carondelet Park (1.9 miles)
• Tower Grove Park (2.4 miles)
• Lafayette Park (3.1 miles)
• Willmore Park (3.1 miles)
• Bar K (3.2 miles)
• Francis Park (3.5 miles)
• Grant's Trail (4.1 miles)

Transportation

• Amtrak (3.7 miles)
• Jet Aviation (4.3 miles)
• Zooline Railroad The Wild (4.9 miles)

Cafes

• Starbucks (3.8 miles)
• Starbucks (4.1 miles)
• Starbucks (4.3 miles)

Physicians

• BJC Behavioral Health Service - Dinu Petru Gangure MD (4.1 miles)
• Barnes-Jewish Hospital (4.2 miles)
• Southwest Medical Center (4.6 miles)

Theaters

• AMC Esquire 7 (5.8 miles)