Continuum in Des Peres, MO

Pros

• The staff are awesome.
• Shirley has become part of the family.
• Shirley has a calm demeanor and gets along well with families.
• Continuum has been a life saver.
• The administrators are considerate, caring, and wonderful to work with.
• The caretakers are the true heroes of the company.
• Caregivers are kind, considerate, and very caring.
• Julie and Continuum truly care about their clients.
• The caregivers were kindhearted, loving, and attentive.
• The office staff are outstanding and efficient, with Michelle being accommodating.
• Continuum is highly recommended.
• Continuum is a great, family-oriented company that makes clients feel welcome.

Cons

• The company staff are very disrespectful, don’t care to work for them at all, and they lie.
• They would not recommend Continuum due to disappointing services and management.
• The reviewer alleges discrimination and an unfair termination by the company.
• The care and services provided were described as disappointing and not competent or loving.

Review

This community is best suited for families seeking a genuine, home-centered care approach in the St. Louis area, where a locally owned organization builds a family-like culture around compassionate, adaptable help. It shines for seniors who benefit from Continuous in-home care or hospice support and who want a seamless bridge to a hospice house when needed. The blend of at-home caregivers, a robust office team, and options that include an adult day center and other care pathways makes it a strong fit for memory care needs, gradual transitions, and ongoing daily assistance that doesn’t require institutional living. Families valuing personalized matches, where the same caregivers develop real relationships with the loved one, will find Continuum especially meaningful. This is not a one-size-fits-all agency; it is most effective when a family is comfortable with a flexible, relationship-driven model that honors individual rhythms and preferences.

The strongest positive thread runs through the people delivering care. Caregivers who arrive with patience, steadiness, and a calm demeanor consistently win praise for how they soothe anxiety, support routines, and stay attuned to the patient’s needs. When care managers or coordinators intervene, the tone shifts toward reassurance and clear communication, with specific staff named as dependable anchors for overnight or day-to-day care. The sentiment that “caretakers are the true heroes” of Continuum recurs, underscoring a core advantage: reliable personal attention that can transform difficult days into manageable ones. The office team, administrators, schedulers, and care coordinators, emerges as efficient and responsive, taking ownership of requests and changes with a tone of competence that reduces the burden on families during stressful periods. In short, the human element consistently offsets the friction that can accompany home-based care.

Yet, the narrative is not without blemish. A minority of reviews flags discontent with some staff interactions and with management, describing disrespect or misrepresentation as a real problem. There are mentions of alleged termination disputes, accusations of discrimination, and occasional concerns about consistency in staffing or responsiveness. These voices are not the majority, but they underscore a truth: the quality of care can hinge on the specific team assigned and the effectiveness of the administrative backbone. The reality is that families must engage actively, clarifying expectations, reinforcing communication, and flagging issues early, to keep the care aligned with what was originally promised. This is where the model’s strength becomes a vulnerability: without vigilant, ongoing coordination, uneven staff assignments can temper the overall experience.

Still, the pros frequently outweigh the cons for families who lean into Continuum’s strengths. The deep, ongoing relationships with caregivers, the ability to tailor services to changing needs, and the proximity of a family-centered culture all combine to create peace of mind that is hard to match in more institutionally oriented options. The breadth of offerings, home care, hospice support, and the adult day center, reduces the need to juggle multiple vendors and provides a continuity that families crave when a loved one’s condition evolves. The locally rooted leadership and the sense that staff treat clients as part of a wider “Continuum family” translate into practical benefits: faster problem resolution, more flexible scheduling, and a willingness to adapt care plans as dementia, pain, or mobility shifts demand. For many, these elements translate directly into fewer reachable stressors when navigating aging and illness.

Families weighing alternatives should consider what matters most in daily life. If a preference exists for a highly standardized, less relationship-driven model with stringent corporate protocols, or if there is significant concern about past disputes or staff turnover, exploring other providers with a more uniform staffing roster and clearer HR processes may be prudent. Similarly, if the priority is a facility-based setting with round-the-clock clinical oversight rather than in-home care, an alternative that specializes in residential care or hospital-affiliated services may offer a better fit. Continuum’s value proposition hinges on emotional warmth, caregiver continuity, and flexible, home-based solutions; those seeking a highly structured or location-based model should compare with options that emphasize different strengths and governance.

To maximize benefits with Continuum, pursue an intentional intake that prioritizes fit as much as credentials. Request ongoing involvement from a named care manager (for instance, Julie or Michelle has repeatedly been highlighted as dependable), and insist on a clear plan that matches caregiver strengths to the patient’s routines and preferences. Schedule early introductions with prospective caregivers to assess compatibility, and establish a concrete communication protocol that includes weekly check-ins and a rapid escalation path for changes in health status. Leverage the adult day center option when appropriate to extend social engagement and to relieve family members during the day. Finally, document all care goals, medication considerations, and behavioral cues to support a stable, responsive care loop that keeps expectations aligned with reality. In the right circumstances, Continuum delivers sustained, compassionate care that can lighten the load for families while preserving dignity and comfort for the loved one.

This part of Des Peres, Missouri offers a convenient and well-equipped location for senior living. With several physicians' offices nearby, including Orthopedic Associates and University Club Medical, residents have easy access to medical care. The area also boasts an array of parks such as Des Peres Park and Queeny County Park, providing opportunities for outdoor recreation and relaxation. In terms of dining options, there are popular restaurants like Chick-Fil-A and Cooper's Hawk Winery & Restaurant within a short distance. Additionally, there are several pharmacies close by, making it convenient to access medications. For spiritual needs, residents can choose from various places of worship in the vicinity such as Christ the King Church and St John Church. Overall, this part of Des Peres offers a blend of healthcare facilities, recreational amenities, dining options, and spiritual support that would cater well to seniors looking for a comfortable living environment.

Physicians

• Orthopedic Associates (0.3 miles)
• University Club Medical (6.3 miles)

Parks

• Des Peres Park (0.9 miles)
• Queeny County Park (2 miles)
• Spellman Park (4.3 miles)
• Vlasis Park (4.5 miles)
• Tilles Park Neighborhood (5.2 miles)
• Ferris Park (5.7 miles)
• New Ballwin Park (5.7 miles)

Restaurants

• Chick-Fil-A (1.2 miles)
• Andy's Frozen Custard (3.2 miles)
• Mercy Pharmacy - Dierbergs Manchester (3.5 miles)
• Cooper's Hawk Winery & Restaurant (3.5 miles)
• Stoogez (3.7 miles)
• Raising Cane's Chicken Fingers (3.7 miles)
• Burger King (4.3 miles)

Pharmacies

• Walgreens (1.2 miles)
• Dierbergs (1.3 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3 miles)
• Schnucks (3.1 miles)
• Walgreens (3.2 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (4.1 miles)
• Starbucks (4.9 miles)
• Starbucks (4.9 miles)
• Panera Bread (5.6 miles)
• Panera Bread (5.8 miles)

Hospitals

• St John's Mercy Surgery Center (3.2 miles)
• Barnes-Jewish West County Hospital (5.2 miles)

Places of Worship

• Christ the King Church (5.2 miles)
• Church of Christ-Lafayette (5.5 miles)
• Old Orchard Church (6.5 miles)
• St John Church (6.8 miles)

Transportation

• Enterprise Rent-A-Car (5.9 miles)