BrightStar Care St. Louis - Saint Louis

Pros

• The in-home care staff from BrightStar Care were nice and provided good assistance.
• The caregiver sent by BrightStar Care kept the mother-in-law busy and played games with her, which was great.
• Jackson from BrightStar went above and beyond to stimulate the husband and provide the necessary help.
• The caregivers from BrightStar Care were friendly, reliable, and did their best to assist, despite the lack of cooperation from the loved one.
• Two out of three caregivers from BrightStar Care provided great care and were friendly and on time.
• The representative from BrightStar made the client feel comfortable, and the caregivers were caring, attentive, and efficient.
• Whitney from BrightStar Care is wonderful and gets along well with the client's mom. She is mild-mannered but strong and nice.
• BrightStar Care is professional, flexible, and has been helpful in managing last-minute changes or emergencies.

Cons

• They were not happy with the lack of communication and scheduling from the in home care service.
• They could not recommend the overall service and suggested families look into other options.
• The loved one was not cooperative and did not let the caregivers help.
• One of the caregivers had issues and received a low rating from the reviewer.
• The caregiver agency was more expensive compared to others.
• The reviewer had to teach the caregivers instead of them teaching her.
• Two caregivers got injured while attempting to lift someone, indicating a lack of proper training.
• It took several weeks for the reviewer to find a suitable caregiver because her mother was difficult to handle.

Review

In-home care can be a valuable resource for families in need of assistance for their loved ones. However, finding the right service provider can sometimes be challenging. Several individuals have shared their experiences with BrightStar Care, a prominent home care agency, offering insights into both the positive and negative aspects of their services.

One reviewer expresses dissatisfaction with BrightStar Care due to communication issues and scheduling problems. While they appreciated the help of one exceptional caregiver, overall, they were not satisfied with the level of service provided. As a result, they cannot recommend this particular agency and suggest that families consider alternative options for in-home care.

On the other hand, another client has had a positive experience with BrightStar Care. They mention that their in-laws received excellent part-time care from a caregiver who effectively engaged their mother-in-law through games and other activities. This reviewer highly recommends BrightStar Care based on the attentive and engaging services provided.

Similarly, another individual commends Jackson from BrightStar Care for going above and beyond to stimulate and assist their spouse. Although their husband was not receptive to receiving help in the end, they express gratitude towards Jackson and A Place for Mom for providing exceptional support during this challenging time.

Another reviewer acknowledges that while their loved one was uncooperative and did not fully utilize BrightStar Care's services, they found the caregivers to be friendly and reliable. Despite their short engagement with the agency due to lack of need, there were no major issues or concerns reported.

In contrast, one individual had mixed experiences with three different caregivers from BrightStar Care. Two were rated highly for providing good care and being punctual, while one caregiver received a lower rating. This suggests that there may be inconsistencies in terms of caregiver quality within the agency.

Lastly, a client shares their brief but positive encounter with BrightStar Care. Although they only utilized their services for 48 hours, they speak highly of the representative who reassured them about the agency's capabilities. The caregivers were described as caring, attentive, and efficient. While they acknowledge that BrightStar Care may be pricier than other agencies, they express satisfaction with the service provided.

Overall, these reviews present a varied picture of experiences with BrightStar Care. While some clients have had positive encounters with attentive and reliable caregivers, others have experienced difficulties in scheduling and communication. It is essential for families seeking in-home care to carefully consider these factors when selecting a service provider that aligns with their specific needs and expectations.

This part of Saint Louis, Missouri offers a variety of amenities suitable for senior living. With multiple pharmacies within a short distance, access to medications and healthcare services is convenient. Additionally, there are several cafes and restaurants nearby for social gatherings or dining out. The proximity to parks such as Queeny County Park and Des Peres Park provides opportunities for outdoor recreation and staying active. For medical needs, there are reputable physicians and hospitals in the area including Orthopedic Associates and St John's Mercy Surgery Center. Places of worship like Church of Christ-Lafayette and transportation services like Enterprise Rent-A-Car are also easily accessible. Overall, this part of Saint Louis provides a well-rounded environment for seniors looking to live comfortably and enjoy a variety of activities in the community.

Pharmacies

• Walgreens (0.6 miles)
• Schnucks (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.4 miles)
• Dierbergs (2.5 miles)
• CVS Pharmacy (3 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (4.6 miles)
• Starbucks (5.6 miles)
• Panera Bread (5.8 miles)
• Starbucks (6.1 miles)
• Panera Bread (6.5 miles)

Parks

• Queeny County Park (1.3 miles)
• Des Peres Park (2.1 miles)
• Vlasis Park (3.4 miles)
• Ferris Park (4.5 miles)
• New Ballwin Park (4.5 miles)
• Spellman Park (5.1 miles)
• World Bird Sanctuary (5.2 miles)

Physicians

• Orthopedic Associates (1.5 miles)
• University Club Medical (7.5 miles)
• St John's Mercy Medical Center (7.5 miles)

Restaurants

• Mercy Pharmacy - Dierbergs Manchester (2.3 miles)
• Chick-Fil-A (2.4 miles)
• Stoogez (2.6 miles)
• Cooper's Hawk Winery & Restaurant (2.7 miles)
• Andy's Frozen Custard (4.1 miles)
• Sugarfire Smokehouse (4.3 miles)
• Raising Cane's Chicken Fingers (4.5 miles)

Hospitals

• St John's Mercy Surgery Center (3.9 miles)
• Barnes-Jewish West County Hospital (5.5 miles)

Places of Worship

• Church of Christ-Lafayette (4.3 miles)
• St John Church (5.6 miles)
• Christ the King Church (6.2 miles)
• Old Orchard Church (7.6 miles)

Transportation

• Enterprise Rent-A-Car (4.8 miles)