Landmark Towers

Pros

• The staff are friendly, welcoming, and consistently helpful, making residents feel at home.
• Maintenance is quick and thorough, with team members like Dakota, Mike, Jill, and Erika delivering excellent service.
• The community is well cared for, clean, and safe, with responsive management.
• Residents appreciate the amenities, including pool access, laundry hookups, and well-maintained apartments.
• New management has significantly improved communication and the overall living experience.
• The location is convenient and close to everything in Liberty.
• Leasing agents provide helpful, positive experiences during tours.

Cons

• A resident reports roaches everywhere in the 300 building and says pest problems were not disclosed in the lease.
• Management is described as having very poor communication and slow responses to maintenance requests.
• A reviewer notes ongoing water leaks and mold, with repairs taking months and sometimes not completed.
• The pool has remained unfixed, with residents not given discounts for broken amenities.
• Office staff are accused of lying about fixes and leaving holes in drywall for months.
• There are reports of widespread water damage and no functioning showers for weeks, with repeated delays.
• One tenant had to break their lease due to roach infestation, incurring significant moving costs.

Review

Liberty Heights/Liberty View presents itself in the stories of its residents as a place that has a lot going for it: a welcoming, well-kept environment in a convenient location, with amenities like a pool and a laundry room that make everyday life easier. Many residents recount a long-term feel of home, noting quiet streets, a pet-friendly policy, and a community that's easy to settle into. The upkeep inside and out is often praised, and a number of tenants highlight the sense that the property has been cared for, especially as new management has taken the reins and started making visible improvements. A recurring refrain is that this is a place people are happy to call home, with frequent reminders that the offices and maintenance teams are approachable and responsive.

The staff and maintenance teams receive a strong amount of praise across multiple reviews. Dakota and Mike are repeatedly singled out for their responsiveness and thoroughness, with several tenants saying maintenance requests are handled quickly and effectively. Jill and Erika are repeatedly described as exceptionally polite and customer-service oriented, contributing to a sense that office operations are friendlier and more helpful than in the past. The communication from both maintenance and management is often cited as a standout, and many residents feel that the overall upkeep of the property - cleanliness, safety, and prompt repairs - has improved significantly since recent changes in management. This emphasis on reliable service is a cornerstone of the positive experiences shared.

There is clear appreciation for recent renovations and ongoing improvements, which some tenants interpret as a turning point for the community. Reports mention new windows, sliding glass doors, and new furnaces, signaling a tangible upgrade to the living spaces. Residents express confidence about staying long-term, with several noting that the management team has shown a real commitment to making things better and to listening to concerns. The sentiment here is that the property is climbing toward a higher standard, and that the new staff is actively driving those changes rather than letting issues linger. For many, these improvements reinforce their sense of ownership and belonging in the community.

However, not every building or unit has met expectations, and some reviews flag serious concerns that persist despite overall improvements. A particularly troubling issue centers on the 300 building, where roaches were described as present and pervasive. The experience there included a delayed pest response, a costly process for residents who had to break their leases or endure ongoing infestations, and a sense that pest problems were not fully disclosed or responsibly handled at first. Even after some relief, the perception remains that the pest problem is significant in that building, and it serves as a cautionary tale for prospective renters who ask about infestations and pest control history. This contrast - strong overall management but persistent problems in a single building - colors how some residents view the property as a whole.

In addition to pests, several residents recount serious maintenance and communication setbacks that left them frustrated. There are accounts of water leaks, mold growth, and ongoing water damage affecting living spaces, sometimes spanning weeks or months. Some tenants report delays in addressing broken locks, tub leaks, or other essential repairs, with work orders that took too long to resolve and occasional miscommunications about fixes completed vs. outstanding. A few residents describe feeling unseen or undervalued when their concerns were not promptly acknowledged, contributing to a sense that the experience can vary dramatically from unit to unit and from issue to issue. The combination of good maintenance responsiveness in many cases and challenging delays in others creates a mixed reputation for reliability.

Amenities like the pool have become a focal point for expectations and disappointment alike. For some residents, the pool was a major draw and a reason for choosing the community, but several reviews express frustration over ongoing delays in getting it fixed or opened. In some cases, tenants describe a lack of ongoing discounts or rent concessions when amenities are not accessible as promised. The pool's status has a tangible impact on overall satisfaction, with residents who were counting on summer swimming or a reliable communal space feeling let down by repeated timelines and bid updates that never materialize.

Beyond the practicalities, residents repeatedly reinforce a broader sense of safety and neighborhood appeal. The property is described as quiet and well-kept, with a feeling of security in the surrounding area and within the community. People emphasize the convenience of being close to everything in Liberty, which enhances the appeal for families, professionals, and pet owners alike. The management team's clearer communication and improved responsiveness contribute to that sense of belonging, helping residents feel emotionally connected to their homes even as individual experiences vary.

Taken together, the reviews paint a multifaceted portrait of Liberty Heights/Liberty View: a place with genuine strengths in staff friendliness, maintenance responsiveness, and a commitment to improvement, balanced by notable challenges in pest control, certain urgent repairs, and the inconsistent performance of amenities like the pool. For prospective tenants, the property offers a compelling environment - clean, welcoming, and often well-managed - with the caveat that conditions can differ by building and unit. It would be wise to inquire directly about the specific building's pest history, current status of the pool, and the typical timelines for urgent repairs, as well as to seek a clear understanding of how management plans to address any outstanding issues in your preferred unit.

Overall, Liberty Heights/Liberty View presents a strong case for itself as a home worth choosing, especially for those who value a responsive, community-focused management team and a living space that has seen meaningful improvements. The stories range from high praise for the staff, maintenance teams, and renovations to cautionary notes about pest problems, water damage, and inconsistent amenity access. The result is a living experience that feels hopeful and evolving for many, while reminding others to perform careful due diligence and to have clear expectations about building-specific conditions and timelines before committing to a lease.

Restaurants

• Raising Cane's Chicken Fingers (0.2 miles)
• CONRAD'S Restaurant & Alehouse (0.2 miles)
• Longboards Wraps & Bowls (0.3 miles)
• Landing Eatery & Pub (0.3 miles)
• Hy-Vee Market Grille Express (0.3 miles)
• Taco Bell (0.4 miles)
• Culver's (0.5 miles)

Pharmacies

• Walgreens (0.2 miles)
• Wimmer Clinical Clinical Consultin (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Walmart Pharmacy (0.9 miles)
• Walgreens (1.7 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5.9 miles)

Physicians

• Cobblestone Family Health (0.3 miles)
• Boulware Medical Clinic (0.3 miles)
• Northland Oral Maxillofacial Surgery (0.4 miles)
• U.S. Dermatology Partners of Liberty (1.3 miles)
• Redwood Pediatrics (1.3 miles)
• Kansas City Surgical Arts (1.5 miles)
• Priority Care Pediatrics Liberty (1.6 miles)

Theaters

• Liberty Cinema 12 (0.5 miles)

Parks

• Ruth Moore Park (1 miles)
• Northwyck Park (1.7 miles)
• Clay Ridge Park (3 miles)
• Ruth Stocksdale Park (3 miles)
• Paradise Falls (5.7 miles)
• Barry Platte Park (8.7 miles)

Cafes

• Hammerhand Coffee (1.2 miles)
• Friendly Bean Coffee (7.1 miles)
• Panera Bread (8.1 miles)
• Starbucks (8.2 miles)

Places of Worship

• Calvary Chapel Church God (1.8 miles)
• Gashland Presbyterian Church (7.1 miles)
• North Oak Christian Church (7.4 miles)
• North Cross United Methodist Church (7.9 miles)
• Trinity Lutheran Church (8.7 miles)

Hospitals

• Liberty Hospital (2.2 miles)
• North Kansas City Hospital (8.9 miles)