Landmark Towers in Liberty, MO

Pros

• Residents describe the staff as amazing; Jill, Erika, and the maintenance team go above and beyond.
• Maintenance is quick and thorough; issues are resolved promptly.
• Since new management took over, the atmosphere has dramatically improved and residents feel cared for.
• The property is well kept, clean, and safe, with amenities that are well maintained.
• The leasing team is friendly and professional, and tours are informative.
• Tiffany and Rebecca are professional and consistently go above and beyond for tenants.
• The community hosts events and amenities are appreciated by residents.
• The location is convenient and renovations have improved the living experience.
• The pool, laundry facilities, and grounds are clean and well maintained.
• On-site maintenance staff are proficient and dependable; communication is strong.
• Tenants feel at home and plan to renew their leases due to positive changes.
• Residents praise the supportive management and excellent customer service.

Cons

• The reviewer reports roaches everywhere in the building and an undisclosed pest problem.
• Maintenance requests were ignored or addressed only after months by management.
• The pool is often unusable or in disrepair and not kept up.
• Management is inattentive and difficult to reach, with concerns going unaddressed.
• The new management is described as horrible and known for raising rents with little notice.
• Resident parking is nonexistent or severely limited.
• Units experience ongoing water leaks, mold, and water damage.
• Applicants are ghosted after paying application fees.

Review

Landmark Towers in Liberty, Missouri, is best suited for budget-minded seniors and households who want a workable, community-oriented home with solid on-site maintenance and a track record of meaningful management effort, not a luxury lifestyle. It serves residents who value proximity to Liberty’s amenities, a pet-friendly environment, and a not-quite-upscale price tag that makes rent plus utilities manageable. Those who require flawless pest control, perfectly consistent lease communication, and a completely trouble-free maintenance experience should look elsewhere. The property can still be a strong fit for someone willing to ride out a transition in leadership while prioritizing value, location, and a sense of neighborhood.

The most compelling positives come from the people running the place. A clearly engaged maintenance team and a responsive office staff have become the defining strengths as new management takes hold. Residents repeatedly praise specific team members for quick fixes, courteous service, and a visible commitment to keeping common areas clean and safe. Community events and regular touchpoints with management, coupled with updates about renovations and improvements, make the complex feel more like a home than a detached rental. The combination of quick repairs when slotted by a proactive crew, along with ongoing improvements to hallways, exteriors, and units, stands out as the real value proposition. When these elements click, the overall living experience rises markedly, and that lift is what sustains the community during tougher patches.

Yet the flip side cannot be ignored. A sizable portion of the reviews anchors on long-standing, sometimes systemic problems that predated recent leadership: pest incursions in certain buildings, recurring water leaks that spawn mold, and persistent maintenance delays that leave residents waiting. The roach sightings and mold concerns in specific buildings serve as a stark reminder that without consistent pest control and rapid remediation, comfort and trust erode quickly. Add in miscommunications around leases, unexplained fees, and periodic outages or delays with amenities like the pool, and the contrast with the best-case maintenance stories becomes pronounced. These issues color the overall impression and are precisely the gaps that new management must keep filling to elevate the property from merely decent to reliably solid.

Viewed in aggregate, the positives and the negatives reveal a property in transition. The gains from a more responsive maintenance culture and the tangible investments in common areas and units offset many of the earlier frustrations, especially for residents who have patience and prioritize dependable service over pristine perfection. Where management teams are consistent, communications are clear, and repairs occur promptly, Landmark Towers can deliver a sense of home, community, and value that makes the monthly cost feel reasonable. However, where pest problems recur, or where tenants experience recurring leaks or unreturned calls, those same gains feel hollow. The result is a place that can be excellent for some, particularly those who align with the current leadership’s strengths, yet risky for others who need guaranteed predictability every single month.

For families weighing alternatives, two clear signals emerge. First, if reliability and pest-free living are non-negotiable, it’s prudent to survey other Liberty options with longer, steadier operating histories and more consistently praised maintenance responsiveness. Second, for renters who anticipate health needs, health-related concerns, or a desire for a more hands-on senior-living environment, established senior communities or other form of assisted living options may deliver the predictable support structure that Landmark Towers is still building toward, especially where residents rely on fixed schedules, guaranteed upkeep, and transparent, itemized billing.

Prospective tenants can gain confidence by approaching a tour with a focused checklist. Confirm the current status of the pool and other amenities, and ask for a written maintenance response time policy. Request a copy of the latest pest control plan and ask to see the unit you’ll live in, checking for signs of past water damage, mold, or lingering leaks. Demand a clear, itemized breakdown of all fees and utilities, including any administration, sewer, pest control, and “utility reimbursement” charges, so no surprises arise after move-in. Speak with current residents about communication responsiveness and how often maintenance issues are resolved. Finally, insist on a lease that stipulates service expectations, move-in condition, and remedies if expectations are not met. Landmark Towers offers ample upside for those who can ride the management ramp-up; for others, a carefully chosen alternative may provide a steadier, more predictable path to comfortable independent living.

Restaurants

• Raising Cane's Chicken Fingers (0.2 miles)
• CONRAD'S Restaurant & Alehouse (0.2 miles)
• Longboards Wraps & Bowls (0.3 miles)
• Landing Eatery & Pub (0.3 miles)
• Hy-Vee Market Grille Express (0.3 miles)
• Taco Bell (0.4 miles)
• Culver's (0.5 miles)

Pharmacies

• Walgreens (0.2 miles)
• Wimmer Clinical Clinical Consultin (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Walmart Pharmacy (0.9 miles)
• Walgreens (1.7 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (5.9 miles)

Physicians

• Cobblestone Family Health (0.3 miles)
• Boulware Medical Clinic (0.3 miles)
• Northland Oral Maxillofacial Surgery (0.4 miles)
• U.S. Dermatology Partners of Liberty (1.3 miles)
• Redwood Pediatrics (1.3 miles)
• Kansas City Surgical Arts (1.5 miles)
• Priority Care Pediatrics Liberty (1.6 miles)

Theaters

• Liberty Cinema 12 (0.5 miles)

Parks

• Ruth Moore Park (1 miles)
• Northwyck Park (1.7 miles)
• Clay Ridge Park (3 miles)
• Ruth Stocksdale Park (3 miles)
• Paradise Falls (5.7 miles)
• Barry Platte Park (8.7 miles)

Cafes

• Hammerhand Coffee (1.2 miles)
• Friendly Bean Coffee (7.1 miles)
• Panera Bread (8.1 miles)
• Starbucks (8.2 miles)

Places of Worship

• Calvary Chapel Church God (1.8 miles)
• Gashland Presbyterian Church (7.1 miles)
• North Oak Christian Church (7.4 miles)
• North Cross United Methodist Church (7.9 miles)
• Trinity Lutheran Church (8.7 miles)

Hospitals

• Liberty Hospital (2.2 miles)
• North Kansas City Hospital (8.9 miles)