Assured Healthcare Inc in Liberty, MO

Pros

• The caregiver assigned to the husband is amazing.
• Shayna is never late and is always polite, cheerful, and attentive to the husband.
• They could not be happier with Assured Health Care after four to five months of service.
• The staff are very friendly and willing to work with the client's schedule.
• They have amazing clients.
• The office staff are wonderful to deal with and the company is very accommodating and caring.
• Assured Healthcare is a great company to work for and to hire for caregivers; it is a caring company.
• The team at Assured Healthcare genuinely cares about clients, their families, and each other.
• Superb care and great companionship are provided to clients.

Cons

• They would not provide care.
• Mara is an absolute joke of a nurse.
• Mara doesn't know basic nursing terminology, how to take a blood pressure, or set up meds.
• They were very unprofessional on the telephone.
• The turnover rate is extremely high.
• The office manager, Kelsey, has the absolute worst attitude.
• This place needs to be shut down.
• The pay was low, with no holiday pay and additional direct deposit fees.
• The staff didn't understand the concept of no weekends.

Review

Assured Healthcare Inc in Liberty, MO is best suited for families who want in-home elder care with a clearly caregiver-first approach. The reviews repeatedly highlight companionship and practical help delivered by attentive caregivers who show up on time and treat clients with warmth. Shayna, for example, is praised for reliability, courtesy, and personalized attention. The office culture stands out as well: staff are described as friendly, accommodating, and readily available to answer questions. For families balancing work and caregiving, and for seniors who prefer remaining at home, this agency offers a dependable option that centers on daily comfort and accessible support.

Those who require unwavering, single-caregiver consistency or very strict clinical oversight may want to explore alternatives. Several reviews point to staffing gaps and turnover, which can mean different caregivers over time and uneven coverage. A few accounts also describe unprofessional phone interactions, and questions about a nurse's basic clinical knowledge. While many caregivers and the office team earn high marks, the variability in coverage and the occasional administrative friction signal that reliability is not absolute. For families needing a guaranteed permanent PCA or 24/7 predictable nursing, another agency or a facility-based option may be a safer fit.

Yet the strongest positives counterbalance these concerns. The core strengths are compassionate, dependable caregivers who adhere to care plans and adapt to client routines, plus an office network that is reachable, responsive, and invested in training. The company's flexible scheduling and emphasis on compatibility help create stable relationships between clients and workers. A genuine sense of care for both clients and staff pervades many reviews, and that culture tends to translate into steadier daytime support and clearer communication when issues arise. In short, the human element is the decisive advantage here.

To maximize the upside, families should set clear expectations from the start. Request a primary caregiver and insist on a solid backup plan so illness or vacations do not disrupt routines. Identify a single point of contact in the office for quick escalations and ongoing care-plan updates. Ask how often assignments rotate and what criteria govern matches between clients and caregivers. Consider a trial period to gauge compatibility and establish measurable milestones. With proactive planning, the agency's strengths - carefulness, flexibility, and responsiveness - become a sustainable benefit.

This agency lives up to a practical ideal for households seeking home-based care with a people-centric ethos. It is a good fit where the priority is companionship, daily assistance, and the comfort of home, supported by staff who value integrity and teamwork. However, those who require rigid scheduling, guaranteed permanent staffing, or advanced clinical supervision should compare alternatives carefully. If a family can secure dependable caregiver continuity and reliable nurse oversight, Assured Healthcare offers substantial value; if not, an option with stronger guarantees may be preferable.

Overall, Assured Healthcare provides a practical, experienced path to in-home care in Liberty that many families will appreciate. The standout caregivers, the supportive office culture, and the emphasis on training create a credible foundation for reliable daily support. The potential drawbacks - coverage gaps, turnover, and mixed experiences with a few staff - are real but addressable through explicit planning and ongoing communication. For households prioritizing home comfort, personal connection, and flexible scheduling, this agency represents a confident choice. The decision should hinge on whether guaranteed caregiver continuity can be established and maintained, with a clear plan to manage contingencies if it cannot.

This part of Liberty, Missouri offers a variety of amenities and services that may be attractive to seniors looking to settle in the area. There are several restaurants within walking or short driving distance providing convenient dining options. Additionally, there are medical facilities such as Boulware Medical Clinic and Cobblestone Family Health nearby for easy access to healthcare services. Various pharmacies including Walgreens and CVS Pharmacy are also available for prescription needs. For leisure activities, residents can enjoy parks like Ruth Moore Park and Clay Ridge Park, as well as movie theaters like Liberty Cinema 12. In terms of worship, there are several churches within a few miles radius offering spiritual support and community engagement opportunities. Furthermore, Liberty Hospital is located within a reasonable distance for any medical emergencies or ongoing care needs. Overall, this area provides a mix of conveniences and recreational options suitable for seniors considering senior living in Liberty, Missouri.

Restaurants

• McDonald's (0.2 miles)
• The Big Biscuit (0.3 miles)
• Rancho Grande Cantina (0.4 miles)
• Taco Bell (0.7 miles)
• Longboards Wraps & Bowls (0.8 miles)
• Landing Eatery & Pub (0.8 miles)
• Conrads (0.8 miles)

Physicians

• Boulware Medical Clinic (0.7 miles)
• Cobblestone Family Health (0.8 miles)
• Northland Oral Maxillofacial Surgery (1.1 miles)
• U.S. Dermatology Partners of Liberty (1.8 miles)
• Redwood Pediatrics (1.8 miles)
• Kansas City Surgical Arts (2 miles)
• Priority Care Pediatrics Liberty (2.6 miles)

Pharmacies

• Wimmer Clinical Clinical Consultin (0.7 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Walmart Pharmacy (1.6 miles)
• Walgreens (2.7 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (5.8 miles)

Cafes

• Hammerhand Coffee (1 miles)
• Friendly Bean Coffee (7.7 miles)
• Panera Bread (8.3 miles)
• Starbucks (8.8 miles)

Parks

• Ruth Moore Park (1 miles)
• Clay Ridge Park (2 miles)
• Ruth Stocksdale Park (2.3 miles)
• Northwyck Park (2.4 miles)
• Paradise Falls (5.2 miles)

Theaters

• Liberty Cinema 12 (1.1 miles)

Hospitals

• Liberty Hospital (2.8 miles)
• North Kansas City Hospital (8.7 miles)

Places of Worship

• Calvary Chapel Church God (2.9 miles)
• Gashland Presbyterian Church (7.7 miles)
• North Cross United Methodist Church (8 miles)
• North Oak Christian Church (8.2 miles)
• Trinity Lutheran Church (9.2 miles)