2315 Walrond Avenue, Kansas City, MO 64127
For more information about senior living options: (844) 490-3973
There's a strong current of mixed experiences about this nursing home, ranging from sharp critiques of management and conditions to heartfelt praise for individual caregivers and moments of care. Several reviewers paint a grim picture of how residents are treated and how the facility is run, while others remember a different, more positive era and still others describe specific staff who stood out for their kindness. Taken together, the collection reads like a facility with serious reputational swings: at times it's described as dirty, poorly staffed, and poorly organized; at others, as a place where residents are treated with warmth and respect.
A recurring theme across numerous reviews is frustration with the management team and administration. Some reviewers say the DON (Director of Nursing) behaved unprofessionally, offering a walk-through that felt more like a chance to talk down on the nursing staff than to support them. They recount being introduced to residents in diners while perceiving neglected conditions, including disturbing claims about bed bugs in contact with residents. The sentiment here is that leadership does not project care for residents or staff, and that any sense of accountability is lacking. There's also a troubling remark attributed to an administrator or owner about Medicaid - described as an insinuation that Medicaid patients automatically deserve lower quality care - which many readers may find offensive and insulting, regardless of the underlying financial constraints.
Conditions within the facility are a major point of contention. Several reviews allege pests (bed bugs and mice) are a persistent problem, with complaints about poor laundry service and substandard supplies (tiny towels, inadequate bed pads). One reviewer notes that the dining and living areas were not well kept, and another mentions that rooms often house four people, adding to a sense of overcrowding and neglect. There are also mentions of odors and a general sense that the environment does not meet basic cleanliness standards. In terms of care, some reviewers claim residents went without essential items like shoes or appropriate oxygen support, and there are accusations that the facility lacks meaningful activities or outings for residents. The impression left is that for some, basic comfort and dignity are not consistently upheld.
The experiences with staff are a study in contrasts. Several accounts highlight caring, responsive members of the team, especially among the female staff who are praised for being quick to respond, friendly, and effective at getting things done - "five seconds to the door" is how one delivery driver described the responsiveness. In other entries, however, a single male staff member is singled out as slow, rude, and dismissive of both residents and service providers, to the point of souring the overall experience. A number of reviewers emphasize the importance of the kitchen and dietary staff, with memories of homemade food and chocolate pudding cited as a bright note in an otherwise difficult picture. The presence of compassionate moments - such as staff going the extra mile to help a student nurse or a family member - appears repeatedly, underscoring that there are people inside the building who genuinely care.
There are also long-form reminiscences that reflect a more favorable past. One reviewer recalls the facility as a place where they started their nursing career decades ago, with a DON who was "my hero" and inspired the reviewer to pursue nursing school. They describe a period when the kitchen produced "all homemade" meals and a close-knit community among residents, staff, and students. In this vein, some reviewers acknowledge that the current problems are not necessarily a reflection of every era or every employee, suggesting that the facility's history includes a time when care and engagement were stronger. These positive memories offer a counterpoint to the more recent criticisms, implying that the facility's challenges may be tied to broader systemic issues rather than the actions of a single group of people.
Taking stock of the overall tone, the reviews present a facility at a crossroads. On one hand, there are vivid complaints about pests, sanitation gaps, inadequate supplies, overcrowding, and management behavior that can feel dismissive or punitive toward residents and their families. On the other hand, there are explicit acknowledgments of caring staff, moments of kindness, and memories of better days when residents were treated with more dignity and attention. The juxtaposition suggests a place that possesses real strengths in its people and potential, but that is struggling with serious operational and cultural faults that affect the everyday experience of residents.
For anyone considering this facility, the collection of perspectives serves as a powerful reminder to look beyond a single impression. Prospective families are encouraged to visit, ask direct questions about pest management, laundry protocols, room assignments, and activity programming, and talk with both staff and residents to gauge day-to-day conditions. Observing how leadership responds to concerns, how quickly issues are addressed, and whether residents appear clean, attended to, and engaged can be as important as any official rating. While some stories celebrate the warmth and competence of particular caregivers, others urge caution and a careful, in-person assessment to determine if improvements have been made and are ongoing.
The Myers Nursing & Convalescent Center in Kansas City, MO is a skilled nursing facility that provides comprehensive care services for seniors. With 24-hour supervision and assistance with activities of daily living such as bathing and dressing, residents can receive the support they need to maintain their independence.
This community offers a wide range of amenities to enhance the quality of life for its residents. From a beauty salon for pampering services to a fully furnished environment, residents can enjoy a comfortable and convenient living space. The dining room provides restaurant-style dining with special dietary restrictions taken into consideration, ensuring that residents can enjoy delicious and nutritious meals.
There are various activity options available to keep residents engaged and entertained. From fitness programs to planned day trips, concierge services, and resident-run activities, there is always something for everyone. Daily scheduled activities further provide opportunities for social interaction and engagement.
For convenience, there are numerous nearby facilities within close proximity to the community. With cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals all easily accessible, residents have easy access to the resources they need.
Overall, the Myers Nursing & Convalescent Center provides a nurturing environment where seniors can receive comprehensive care while enjoying various amenities and engaging in meaningful activities.
Myers Nursing & Convalescent Center is located at 2315 Walrond Avenue, Kansas City, MO 64127 in Jackson County, Missouri
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