2315 Walrond Avenue, Kansas City, MO 64127
For more information about senior living options: (866) 208-4318
Overall Review of Myers Nursing & Convalescent Center
Pros
It is a very nice place to live.- They have the nicest caring team.
- The kitchen staff provides homemade, good food.
- The female staff is amazing and quick to help.
- The DON cared for every resident and inspired others.
- The facility is clean and well-kept.
Cons
People die there.- The facility has a horrible management team that treats residents like inmates.
- The director of nursing was unprofessional and talked down to the nursing staff.
- Bed bugs were observed crawling on residents.
- The facility had mice and bed bugs, the laundry was done poorly, and bed pads and towels were insufficient.
- There were no activities for residents and some didn’t have shoes to wear.
- The administrator and owners were unprofessional and uncaring toward residents.
- The organization was described as Medicaid-run in a way that felt offensive to recipients of Medicaid/Medicare.
- A male staff member was slow and rude about delays, while a female staff member was kind.
- Phone staff were extremely rude and provided poor customer service.
- Volunteers were not welcome and a caller was hung up on, described as rude and unprofessional.
- The facility was dirty, it stank, there was no sanitizer throughout, and most rooms housed four people.
Review
This community is best suited for families seeking affordable, Medicaid-backed skilled care where the priority is consistent, personal attention from staff over a pristine, polished environment. It can work for residents who value direct, familiar caregiver interactions and don’t require a high-end aesthetic or extensive programming. In practice, the strongest fit is for those who can tolerate uneven cleanliness, erratic administrative communication, and variable activity levels in exchange for lower costs and a familiar, long-tenured staff presence.
Those who should consider alternatives include families who require reliable sanitation and a consistently professional operations team. If bed bugs, mice, odors, or poorly managed laundry are non-starters, this facility should be ruled out after an in-person assessment. Prospective residents who demand robust social programming, frequent outings, and a consistently responsive front office will likely be disappointed by the reported gaps in activities, touches of neglect in housekeeping, and intermittently rude or dismissive phone interactions.
The few clear positives do not fully offset the dominant drawbacks. On the upside, several reviews highlight caring individuals among the staff and, in some instances, homemade meals and kitchen staff dedication that give residents a tangible sense of home. Longstanding staff memories speak to a culture of kindness in the past, and there are specific anecdotes of nurses and aides who genuinely cared for residents. For families accustomed to warmth from caregivers, these aspects can provide meaningful solace and a degree of trust in daily interactions.
However, the negatives are substantial and consistently echoed. Bed bugs and other pest concerns recur across multiple accounts, with residents and families describing pervasive sanitation and hygiene failures. Laundry service quality and towel/pad adequacy appear inconsistent, and room configurations can feel crowded, often with four residents sharing a space. Administrative leadership receives pointed criticism for professionalism and responsiveness, and at times even basic courtesy on the phone is questioned. These factors collectively undermine safety, dignity, and the overall care experience.
Given the mixed record, a cautious due-diligence approach is essential. Families should demand an unfiltered, current tour focused on infection/eradication pest-control outcomes, housekeeping schedules, laundry handling, and room occupancy details. Request conversations with the administrator and the Director of Nursing to gauge responsiveness and accountability. Speak with current residents or family members about daily routines, activity offerings, and meal quality, and review the latest inspection and citation history. If possible, observe staff interactions during mealtimes and caregiving tasks to assess consistency and compassion in real-time.
In the end, Myers Nursing & Convalescent Center represents a high-stakes trade-off: substantial cost savings and potential warmth from individual caregivers versus ongoing concerns about cleanliness, management professionalism, and operational reliability. Families who can tolerate ongoing pest worries, limited activities, and uneven administrative communication may find a workable placement, particularly if budget constraints are decisive. Otherwise, it is prudent to explore alternatives with stronger sanitation records, more consistent leadership, and a fuller, more engaging resident experience to avoid compromising safety and dignity for the sake of cost.
84 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Kansas City International (17 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
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