Dumas Long Term Care

Pros

• The owners are amazing and truly care about their clients and the community.
• The staff at Dumas are like family and treat all residents as family.
• The meals are home-style, yet professional.
• The staff are consistent in the level of care they provide.
• Dumas is one of the best assisted living homes in Kansas City.
• The house is kept very clean.
• The staff go out of their way to be kind and helpful.
• The staff seem very engaged with the residents.

Cons

• The reviewer described the person answering the phone as very rude and unwilling to provide information about residential criteria.
• They said every question was met with a firm no and suggested the employee should not be employed at a long-term residential facility, describing her as not compassionate and likening her to a black widow spider.
• The reviewer called the facility an awful place, noting it is understaffed with a rude administrator and a greedy owner.

Review

Across the collection of reflections, a common thread shines through: deep gratitude for the care and commitment shown to residents, especially by Sonya and the team at Dumas. The writers emphasize that it is not easy to find exceptional people in today's tough work environment, and they repeatedly acknowledge the steady concern and warmth demonstrated toward their loved ones. The sentiment is sincere and steady - appreciation that goes beyond routine praise to recognize genuine attentiveness and compassion in daily interactions.

There's a strong appreciation for the broader impact of the staff's work. The messages convey respect not only for the day-to-day care but also for the way the team assumes multiple roles to support elderly individuals and those with disabilities. The writers view these efforts as a meaningful contribution to the community, with a sense that the staff's dedication extends beyond duties to a genuine commitment to the well-being and dignity of residents. One note of gratitude even frames staff care as something public figures within the community share, highlighting a sense of responsibility that resonates beyond the facility's walls.

Several voices draw a picture of care that feels almost familial. The writers commend the willingness of staff to share and demonstrate care, treating residents as family members. This familial approach appears to foster a sense of belonging for families visiting or living at Dumas, with the overall atmosphere described as one where residents feel accepted and valued within a close-knit community. The language used suggests that the care environment is not merely professional but warmly relational, reinforcing a feeling of home for both residents and their families.

The praise is consistently concrete. Phrases like "You can't find a more dedicated staff" and "Great staff! Positive experience. Friendly caring people all around. Seemed very knowledgeable" echo a strong, uniform impression of dedication, warmth, and competence. Visitors and supporters alike note staff engagement with residents - an impression reinforced by stories of kindness, helpfulness, and a sense that the team truly knows the residents and their needs. The tone throughout these notes is one of respect and appreciation for the people who show up day after day to support others.

Personal experiences help bring the picture into sharper relief. One reviewer describes an impressive tour of Dumas Long Term Care Facility, where the staff went out of their way to be kind and helpful, and where the staff seemed genuinely engaged with the residents. Another longstanding relationship - over two decades - speaks to a consistent level of care and compassion, with a family atmosphere and a staff that is cordial, professional, and proud of maintaining steady standards for the residents.

Not every voice is wholly celebratory, however. One caller recounted a negative experience with the facility's phone staff, describing the interaction as rude and unhelpful, with questions met by firm "NO" responses and a disappointing lack of information about residential criteria. The reviewer even characterized the staff member as lacking compassion, using a sharp metaphor to express disappointment. This outlier note stands apart from the prevailing praise, yet it is included to reflect the breadth of feedback received.

Amid the praise, there are also strong endorsements of ownership and leadership. One reviewer highlights "Amazing owners. Truly care about their clients and the community," underscoring a sense that the leadership demonstrates genuine concern for both residents and the broader community. A personal testimony from someone who has worked with residents at Dumas echoes this sentiment, describing meals as home-style yet professional, noting the cleanliness of the house, and asserting that Dumas is "one of the best assisted living homes in Kansas City." The writer would highly recommend the facility because "they care and it shows."

The collection closes with a blunt, stark contrast - a final negative statement that cannot be ignored: "Awful place understaffed rude adminstor and greedy owner." This line stands in opposition to the otherwise glowing testimonials and serves as a reminder that experiences can vary. It highlights concerns about staffing, administrative demeanor, and perceived greed at the ownership level, presenting a cautionary counterpoint to the many positive accounts.

Taken together, the reviews depict a facility that, for many, embodies dedication, warmth, and a family-like atmosphere. The majority of voices celebrate a team that goes beyond routine duties to invest in the well-being and dignity of residents, with leadership and community involvement that amplify this commitment. While there are criticisms noted by at least one reviewer, they are contextualized within a broader mosaic of gratitude, praise, and the clear belief that Dumas is a place where residents are cared for with attention, respect, and a sense of belonging.

This part of Kansas City, Missouri offers a diverse array of amenities and services that cater to the needs of seniors. With multiple pharmacies, hospitals, restaurants, cafes, parks, places of worship, transportation options, and physicians in close proximity, residents have easy access to essential resources for their well-being. The area is known for its vibrant community and convenient location near downtown Kansas City. Whether you enjoy exploring parks or trying out new dining options, there is something for everyone to enjoy in this neighborhood. Additionally, the presence of renowned healthcare facilities like Truman Medical Center and Saint Luke's Hospital ensures quality medical care for residents. Overall, this area provides a comfortable and convenient living environment for seniors looking to settle down in Kansas City.

Pharmacies

• Walgreens (0.5 miles)
• Costco 0375 (1.7 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Sun Fresh (2.7 miles)

Parks

• Central Park (0.5 miles)
• Washington Square Park (1.9 miles)
• Historic Hyde Park (2.1 miles)
• Budd Park (3 miles)
• Bar K Dog Bar (3.2 miles)
• Loose Park (3.6 miles)
• Skiles park (4.2 miles)

Hospitals

• Kansas City VA Medical Center : Midwest Biomedical Research (1.4 miles)
• Truman Medical Center (1.6 miles)
• Children's Mercy Research Institute (1.7 miles)
• Saint Luke's Hospital of Kansas City (2.8 miles)
• Cambridge A Pre/Post (3.3 miles)
• North Kansas City Hospital (5.3 miles)
• VA Honor Annex (5.6 miles)

Restaurants

• Texas Tom's Restaurants (1.5 miles)
• Soiree Southern Cajun Fusion Steakhouse (1.5 miles)
• Portia's Cafe (1.6 miles)
• Tower Tavern (1.6 miles)
• China Feast (1.8 miles)
• Grinders (2 miles)
• Casual Animal Brewing Company (2.1 miles)

Cafes

• Filling Station (1.5 miles)
• Billie's Grocery (1.6 miles)
• Panera Bread (1.8 miles)
• Messenger Coffee Co. (2.2 miles)
• Mildred's (2.3 miles)
• Starbucks (2.5 miles)
• Broadway Cafe (2.6 miles)

Places of Worship

• Trinity United Methodist Church (1.7 miles)
• Resurrection Downtown (2.2 miles)
• Central United Methodist Church (3.3 miles)
• Community of Christ Temple (6.7 miles)

Transportation

• KC Streetcar (2 miles)
• Amtrak Kansas City - Union Station (2.1 miles)

Physicians

• KC CARE Health Center (2.3 miles)
• Mill Creek Park (2.9 miles)
• The University of Kansas Hospital - Westwood Campus (4.4 miles)
• Research Medical Center: Yandrapu, Harathi MD (4.5 miles)
• Orthopedic Health of Kansas City formerly Drisko, Fee & Parkins ( DFP ) - North Kansas City (5 miles)
• John D. Eatman, MD (5.2 miles)
• Vibrant Health - Wyandotte Neighborhood Clinics (5.2 miles)