2826 Campbell Street, Kansas City, MO 64109
For more information about senior living options: (844) 490-3973
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The facility is a wonderful place for family and staff. The administrator is described as the most caring and runs the company smoothly, making it welcoming and warm for everyone. A management change led to improvements, and the mom is thriving there. Youth groups enjoy visiting to sing for the residents, and the staff are very friendly and do a great job. The facility makes efforts to keep everything clean.
The Don and administration don't have a clue what's going on with residents or employees, with night-shift aides sleeping on the job and residents left in wet, spoiled briefs; not recommended. The facility is described as a hell-hole behind locked doors, run-down with water-damaged cabinets, and elderly residents screaming for help, looking like a 1940s insane asylum; just plain cruel. There is alleged absolutely abhorrent behavior by those entrusted with elderly residents who cannot advocate for themselves, with understaffing and dementia care failures described as unforgivable. After a mother had a stroke, management wanted her out and avoided talking to the family; it was horrible and not something they would recommend. The facility is not great for employees, with management not treating staff well and a report of firing an employee due to a medical condition.General Baptist is reportedly undergoing a name and branding shift to Piggott Healthcare and Senior Living, a transition that seems to have sparked mixed feelings among families and visitors. On one hand, some accounts describe a place that has the potential to be warm and welcoming, with a leadership style described as caring and capable. One reviewer specifically noted that the new management has made the facility feel more welcoming and the overall environment smoother, describing it as a wonderful place for both family and staff. That perspective frames the current operation as something that can genuinely feel comfortable and supportive when trends in leadership point in the right direction, and it highlights the impact a thoughtful administrator can have on daily life inside a senior living community.
In another thread of experience, several families credit the change in management with noticeable improvements after a period of dissatisfaction. A few commenters say their loved ones have benefited since the transition, with one person noting that their mom is thriving there and that they are grateful for the current state of affairs. This set of remarks underscores a recurring theme: when leadership aligns with the needs of residents and families, care can become more consistent, activities more engaging, and the atmosphere more welcoming. It also hints at a broader sentiment that the right changes at the top can positively color the entire resident experience.
Yet a substantial number of voices express frustration and alarm about the day-to-day realities on the ground. A recurring claim is that theadministration - referred to by some as Don and his team - lacks a clear understanding of what is happening with residents and staff. Complaints about management point to serious lapses, including night shift aides allegedly sleeping on the job and residents left in soiled or wet briefs. These allegations, conveyed with strong language and a sense of urgent concern, suggest a fear that basic dignity and hygiene are not being consistently protected, especially during overnight hours when oversight might be more challenging.
The concerns grow more severe in discussions about dementia care and behavior management. One vivid account describes a resident with dementia who, after their condition worsened, was placed behind locked doors in a hall that the reviewer characterized as nearly a hellhole. The description paints a bleak scene: a rundown environment with water-damaged cabinets and elderly residents crying out for help, while others in a neighboring unit played games and laughed - creating a stark contrast that the reviewer found intolerable. The memory of the place is saturated with phrases like "locked doors," "hell hole," and "cruel," culminating in the blunt verdict that the situation cannot be tolerated and would not be acceptable even for a dog.
Amid these darker notes, there are positive interactions that offer a counterpoint. Several reviewers mention the facility's social and community activities, including visits by youth groups for singing and interaction with residents. A reviewer described the place as very friendly, with staff who do a great job, and noted the joy of bringing young people in to engage with the residents. This juxtaposition - caring, lively engagement on the one hand, and alarms about neglect and mistreatment on the other - highlights a facility that can be both warmly engaging and troublingly deficient, depending on where and when you observe it.
Another troubling thread concerns broader expectations of care during medical crises. One reviewer condemned the treatment of residents in the Alzheimer's ward as absolutely abhorrent, noting that even with COVID, understaffing, and dementia challenges, those in charge should still be able to provide a baseline of compassionate care. The sentiment is clear: if the administration cannot handle these special care needs, including ensuring that non-dementia residents are not left without attention, it is unacceptable. The tone is stark and accusatory: this is described as unforgivable behavior, a profound betrayal of the trust placed in a facility entrusted with vulnerable people.
There are also accounts of conflicts between staff welfare and organizational priorities. Another reviewer acknowledges efforts to maintain cleanliness but critiques the facility for not treating employees well, suggesting ongoing struggles with staffing and morale. The claim that a staff member was fired due to a medical condition adds another layer to the tension - an impression that personnel decisions may be influenced by health issues, which some readers interpret as unfair or unsympathetic. Taken together, these comments sketch a workplace where employee relations and policy decisions can influence the overall care environment and staff dedication.
Finally, a few voices recount more disheartening personal experiences. One reviewer described being told to move their mother to a different nursing home in Arkansas after a stroke, with management avoiding direct communication during the process. The sense of abandonment and a lack of responsive communication left a lasting negative impression, with the reviewer declaring they would never recommend the facility. This thread underscores the powerful role of clear, compassionate communication in shaping family trust and satisfaction, especially when a loved one is navigating critical health events.
Taken as a whole, the collection of reviews presents a facility at a crossroads. Some observers celebrate the leadership and the potential for a warm, well-managed living environment that can nurture both residents and staff. Others vehemently critique daily operations, especially around overnight care, dementia management, residents' dignity, and staff treatment. The rebranding to Piggott Healthcare and Senior Living seems to symbolize a fresh start for some, while for others it remains insufficient to overcome concerns about safety, respect, and responsiveness. The mixed feedback suggests that prospective families should carefully observe the facility's practices across different times and departments and ask pointed questions about staffing, dementia care protocols, and avenues for reporting and resolving concerns to determine whether this is the right fit for their loved ones.
27 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (17 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Campbell Care Center is a top-notch assisted living community located in the heart of Kansas City, MO. Our residents enjoy a wide range of amenities and care services to ensure their comfort and well-being.
Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. Each apartment also features a kitchenette for those who prefer to prepare their own meals. Our dining room offers restaurant-style dining with delicious meals prepared according to special dietary restrictions.
At Campbell Care Center, we take pride in providing exceptional care services. Our highly trained staff are available 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for residents with diabetes, including personalized meal preparation and medication management.
We understand the importance of mental wellness, which is why we have designed a comprehensive mental wellness program to support our residents' emotional well-being. In addition to this program, our residential-run activities and scheduled daily activities provide opportunities for socialization and engagement.
The surrounding neighborhood offers convenience with numerous amenities nearby. Residents can explore the vibrant neighborhood by visiting one of the nine cafes or 28 restaurants nearby. There are also seven parks where residents can enjoy the outdoors or take leisurely walks. For any medical needs, there are 15 pharmacies, six physicians' offices, five hospitals, and two transportation options conveniently located nearby.
At Campbell Care Center, we strive to create a warm and welcoming community that feels like home. Come visit us and experience our exceptional care services and amenities firsthand!
The neighborhood of this part of Kansas City, Missouri is a bustling and convenient area with a variety of amenities within close proximity. There are several cafes, restaurants, pharmacies, hospitals, parks, places of worship, transportation options, and physicians all within a few miles. This area offers easy access to essential services and recreational opportunities for seniors looking to live in a vibrant community. Additionally, the presence of healthcare facilities like Truman Medical Center and Children's Mercy Research Institute ensures that residents have access to quality medical care. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient place to live.
Campbell Care Center is located at 2826 Campbell Street, Kansas City, MO 64109 in Jackson County, Missouri
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