Redwood Of Carmel Hills in Independence, MO
Save810 East Walnut, Independence, MO 64050
For more information about senior living options: (844) 490-3973
They are very nice and warm. They take good care of residents. The staff are friendly, interactive with residents, and residents appear to be enjoying themselves. The facility is clean and well maintained, with an inviting atmosphere. They create an upbeat, welcoming environment for residents and families. The rehab and therapy departments are excellent and supportive. The staff show compassion and truly care about the residents. They offer engaging activities and events that keep residents busy and involved. They are described as going above and beyond in caring for residents and families. They focus on resident-centered care and safety. They maintain a modern, well-designed facility with caring staff. They provide 24-hour safe care and responsive communication.
The facility is described as smelling strongly of urine and feces, with inadequate cleaning. The staff are portrayed as lazy, rude, and unprofessional, with instances of rough treatment of visitors. Management is labeled incompetent and accused of misreading records and failing to provide proper care, including medication errors and missing belongings. There are reports of neglect and delays in care, sometimes resulting in serious harm or death. Personal belongings and clothing are reported as going missing, and records or care communications are not reliably provided. Privacy concerns are raised about two residents sharing a room with no privacy. Family communications are poor, with updates and medical record access denied or delayed. Food quality is described as poor and meals and overall care described as inconsistent. Some reviewers strongly discourage placing loved ones there, labeling it the worst nursing home and advising others to avoid it.Redwood of Carmel Hills is best suited for families seeking a warm, community-focused environment where residents are treated like kin and daily life centers on social engagement, friendly staff, and accessible rehabilitation and memory-care services. The campus often feels welcoming, with a family-like atmosphere that shows up in small moments - coffee bar activities, bread baking in the Sunset unit, and staff who appear genuinely attentive. For families prioritizing an upbeat, resident-centered culture and clear opportunities for therapy and daily activity, Carmel Hills delivers a practical, approachable setting that can help a loved one stay socially connected and engaged during recovery or long-term care.
Those most likely to want alternatives are families worried about consistency in clinical oversight and safety. Several reviews recount nerve-wracking experiences: missed or late medical interventions, medication-management questions, and communication gaps that left families anxious about given care plans or urgent updates. Alarming anecdotes describe odor and hygiene concerns, missing personal belongings, and lapses in supervision or security. For loved ones with complex medical needs, frequent emergencies, or dementia care requiring tight, transparent oversight and swift responses, these reports suggest exploring other options where safety protocols and documented care are more consistently evident.
The facility's strongest positives pull in multiple directions at once. On the up side, staff are repeatedly described as kind, compassionate, and genuinely invested in residents' well-being. The environment feels clean, orderly, and well-maintained, with renovations that give common areas a fresh, welcoming feel. Rehab and therapy resources are highlighted as a real asset, with attentive therapists and structured programs that help residents regain function and stay active. The social-work and administrative teams can be commendable, providing clear guidance during difficult transitions. For families prioritizing warmth, reliable activity schedules, and robust rehab services, Carmel Hills can be a solid fit.
But the solid pros do not fully neutralize the cons raised by many families. Repeated concerns about hygiene and odor, inconsistent staffing levels, and reports of delayed or inadequate responses to medical needs create a cloud over day-to-day safety. Several accounts describe staff or physician-order miscommunications, lapses in medication administration, and troubling incidents that undermine confidence in consistent, high-level care. The recurring theme of "not all staff" delivering the same quality, paired with complaints about maintenance and privacy in shared spaces, makes it clear that Carmel Hills can be a good home in many respects, yet not without significant caveats that could impact risk tolerance.
From a decision-making standpoint, the key question is whether warmth and activity-rich programming outweigh the potential safety and care inconsistencies. For families who can dedicate time to regular visits, continuous monitoring, and proactive care-planning, Carmel Hills offers a hospitable, active environment with meaningful rehab options. For those whose priority is unequivocal medical reliability, strict infection-control discipline, and airtight accountability for every care decision, the balance tilts toward alternatives. The differences are not minor: safety incidents, medication issues, and communication failures have direct, serious implications for a loved one's well-being.
Practically, a careful due-diligence approach is advised. Prospective families should conduct a multi-visit tour, speak with frontline staff and the head of nursing, and request a detailed walk-through of the rehab and memory-care units. Ask for recent state deficiency reports, if any, and request to review current care plans, medication procedures, and how alarms or wander-prevention protocols are enforced. Interview multiple families of current residents to gauge consistency in care and responsiveness. If Carmel Hills remains a consideration, implement a concrete oversight plan: scheduled family meetings, direct point-of-contact for urgent updates, and a trial stay if possible. In the end, the choice hinges on whether a loved one's need for a warm, engaging environment can be paired with a higher tolerance for potential care-oversights, or whether a facility with firmer, more transparent safety performance is required.
194 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kansas City International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Redwood Of Carmel Hills is a distinguished assisted living community located in Independence, MO. Our skilled nursing facility offers a comprehensive range of services and amenities designed to provide comfort, convenience, and care for our residents.
At our community, we understand the importance of maintaining a high quality of life, which is why we offer a variety of amenities to enhance the overall well-being of our residents. Our beauty salon ensures that individuals can indulge in pampering treatments and grooming services. Residents can enjoy their favorite shows and movies with access to cable or satellite TV. We also provide community-operated transportation for convenient outings and appointments.
For those who enjoy staying connected digitally, our computer center includes Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our talented culinary team. Residents have the option to choose from special dietary restrictions to cater to their specific needs.
The Redwood Of Carmel Hills community encourages an active lifestyle with various amenities available for use. Our fitness room provides opportunities for exercise and maintaining physical health. The gaming room offers entertainment options for socializing and relaxation. Residents can enjoy the beautiful outdoor space and garden.
We prioritize the comfort and convenience of our residents by providing fully furnished accommodations with private bathrooms. Housekeeping services ensure that living spaces are always clean and maintained. Move-in coordination is available to assist individuals during the transition process.
Our care services are delivered by highly trained professionals who provide 24-hour supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available whenever needed. Medication management ensures that individuals receive proper dosage at the appropriate times.
Transportation arrangements are made for medical appointments or other outings as required. Diabetes diets are provided for those who require specialized nutrition plans. Delicious meals are prepared by our culinary team, taking into consideration special dietary restrictions.
Residents at Redwood Of Carmel Hills enjoy a vibrant social life through concierge services, fitness programs, planned day trips, and resident-run activities. Scheduled daily activities ensure that there is always something engaging for residents to participate in. Our community is conveniently located near multiple cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Redwood Of Carmel Hills, our mission is to provide a warm and compassionate environment where residents can thrive and receive the care they need. We invite you to experience the comfort and support that our assisted living community has to offer.
Redwood Of Carmel Hills is located at 810 East Walnut, Independence, MO 64050 in Jackson County, Missouri
Redwood Of Carmel Hills on seniors.fyi includes 5 photos including images showing interior, dining, salon, accessible, shower, windows, decor, building, and more.
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