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Nagel Assisted Living in Waconia, MN

Nagel Assisted Living is an assisted living and memory care community in Waconia, MN.

Information last verified:

232 Elm Street South, Waconia, MN 55387

For more information about senior living options: (866) 208-4318

4.2 from 39 reviews
5 stars
28
4 stars
3
3 stars
2
2 stars
1
1 stars
5

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Top 5% Senior Living Community in 2018Top 5% Senior Living Community in 2021

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Overall Review of Nagel Assisted Living

differentiator 4 reviews mention this

Memory care support shows up

Residents and families describe memory-care programming alongside structured support.

Several reviewers specifically mention the memory care unit, including a month-long stay described alongside considerate interactions. Another reviewer recommends the memory care approach for people with higher medical and mental health needs, referencing ongoing help with individual needs. One review highlights a dedicated sensory room in memory care. At the same time, there are also concerns that staff were not properly equipped to handle memory care.

differentiator 15 reviews mention this

Move-in coordination and advocacy

Care coordinators are repeatedly described as responsive, organized, and personally invested.

Many reviews focus on a consistent point of contact who helps families coordinate next steps, including move-in details and resolving questions. Reviewers describe steady responsiveness when they had to make difficult decisions or navigate urgent situations. Several also mention help with referrals, education or training opportunities for staff, and ongoing support for families during medical complexity. This buying- and coordination-focused experience is also paired with positive descriptions of the care team’s day-to-day support once residents are settled.

common 13 reviews mention this

Staff care and quick responses

Residents benefit from staff members who are described as caring and attentive.

Across reviews, staff are often described as considerate, friendly, and engaging with residents through activities. Multiple reviewers say the team is quick to respond to questions and concerns and treats residents with dignity. Some mention specific staff members being ready to listen and eager to help, while others describe the overall focus on residents’ health and well-being. Not every review is positive, but the most consistent theme in the good feedback is that residents receive attentive care.

common 3 reviews mention this

Food quality is a mixed point

Food experiences range from fresh and well-delivered to not meeting expectations.

One reviewer praises the chef for making sure residents get fresh food and serving it with care. Another says their loved one met some nice people at dinner, but also notes they were not very happy with the food. A separate review highlights the menu as part of the overall experience, connecting dining to daily life. Overall, dining comes up frequently enough to suggest it’s an area where expectations can differ by resident.

common 3 reviews mention this

Activities don’t land for everyone

Activity programming is mentioned often, with differing outcomes for residents.

Some reviews say the staff actively engage residents in scheduled daily activities. Another reviewer describes the community’s daily activities and menu as part of what impressed them overall. However, one family member says their loved one felt bored and that advertised field trips never happened. Taken together, residents may have varied experiences with how consistently activities meet individual expectations.

caveat 5 reviews mention this

Concerns about access and professionalism

Several reviews raise serious concerns about communication, staffing readiness, and conduct.

Negative reviews include allegations about unprofessional behavior and staff members appearing unprepared during training. Another reviewer reports rude interactions when trying to address a resident or mutual client need. Concerns also extend to memory care readiness, where one reviewer says staff were not equipped to care for residents in memory care. Finally, one review cites barriers to calling loved ones and mentions missing ramp access, describing communication as worse than bad.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • pangea Cafe (0.1 miles)
  • D'Vinci's Restaurant (0.2 miles)
  • Iron Tap (0.2 miles)
  • Lola's Lakehouse (0.4 miles)
  • El Loro of Waconia (0.7 miles)
  • Culver's (0.7 miles)
  • McDonald's (0.9 miles)

Theaters

  • Waconia Theatre (0.1 miles)

Physicians

  • Orthopaedic Consultants PA (0.3 miles)
  • OMS Specialists (0.3 miles)
  • Ridgeview Specialty Clinic (0.3 miles)
  • Ridgeview Sleep Center (0.3 miles)
  • Oral & Maxillofacial Surgery Specialists PA (0.3 miles)
  • Twin Cities Orthopedics Waconia (0.4 miles)
  • Western OB Gyn (0.4 miles)

Hospitals

  • Waconia Cancer Clinic (0.3 miles)
  • Allina Health Minneapolis Heart Institute – Waconia (0.4 miles)
  • Ridgeview Medical Center (0.4 miles)
  • Alongside Services (8 miles)
  • Chaska Urgent Care (9 miles)
  • Wedge Industries (9.6 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Mackenthun Beck Pharmacy (1 miles)
  • Pharmacy Distribution Partners (1.7 miles)
  • Marsden Pharmacy (8.4 miles)
  • Good Neighbor Pharmacy (8.5 miles)
  • Walgreens (8.6 miles)
  • Guy Research (9.2 miles)

Parks

  • Fox Run Park (0.7 miles)
  • Missile Park (4.5 miles)
  • Kirke-Lachen Park (5.8 miles)
  • Gale Woods Farm (6.6 miles)
  • Three Rivers Off Leash Dog Park (6.7 miles)
  • Wilkommen Park (7.7 miles)
  • Surfside Park (8 miles)

Cafes

  • Mocha Monkey Drive Thru (0.9 miles)
  • Ruby's Roost (5.7 miles)
  • Mario's Italian Kitchen (8.5 miles)
  • Caribou Coffee (8.7 miles)

Places of Worship

  • North Central District Office (3.3 miles)
  • Jehovah's Witnesses (5.6 miles)
  • Zion Lutheran Church (5.7 miles)
  • St Victoria Catholic Church (6.1 miles)
  • Our Lady of the Lake Catholic Church (8.4 miles)
  • St John Lutheran Church (10 miles)
  • St John's Lutheran School (10.1 miles)

Transportation

  • My Taxi Carver (9.9 miles)

Frequently Asked Questions

What floor plans and room types does Nagel Assisted Living offer?
Where is Nagel Assisted Living?
Does Nagel Assisted Living provide care for residents with dementia or Alzheimer's disease?

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