Good Samaritan Society - Waconia And Westview Acre in Waconia, MN
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Building
Windows
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Kitchen
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Office
333 Fifth Street West, Waconia, MN 55387
For more information about senior living options: (866) 208-4318
Overall Review of Good Samaritan Society - Waconia And Westview Acre
Pros
They let her in when she pounded on the window.
Cons
The Good Samaritan of Waconia has gone downhill.- The facility was said to be independent, but was later described as not being assisted care, which misled families.
- It was understaffed and the food was horrible.
- The facility was not clean and upkeep was not kept up to date.
- There was no protection for many of the more needy patients.
- The staff were very rude and the reviewers were told to leave.
- They were told that the resident was confused and should be moved to memory care, with claims she had already lost her mind.
Review
This community is best suited for families strictly constrained by cost who are prepared to take on an assertive advocacy role. If finances dictate the choice and there is little tolerance for gaps in care, cleanliness, or safety, this option becomes imaginable only with a plan to personally supervise and demand accountability at every turn. In other words, it is not a fit for anyone expecting consistent, professional care, reliable staffing, and a maintenance-focused environment without persistent oversight. Prospective residents who need dependable memory care, strong staff ratios, and a respectful atmosphere should not narrow their search to this campus.
Those weighing alternatives should prioritize facilities with robust staffing models, transparent oversight, and proven success with memory care populations. If memory support is required, seek communities that clearly delineate a memory care wing with dedicated staff, secure access, and trained personnel, rather than units that appear interchangeable with general assisted living. Families should also compare cleanliness, food quality, and safety practices across options, and verify that advertised independence or assisted-care models align with actual on-site offerings. In short, alternatives with solid reputations for person-centered care are strongly preferable.
There are virtually no evident positives in the cited experience that counterbalance the heavy concerns raised. The promise of independent living did not translate into a reliably delivered service, and the expectation of appropriate assisted care was not met. The absence of clear advantages leaves the actual drawbacks unmitigated, making the facility difficult to recommend. If any potential upsides exist, they are not documented with actionable details or measurable outcomes, so they fail to offset the core failures in staffing, safety, and daily living standards.
The most troubling elements center on staffing and daily operations. Understaffing translates into perceived neglect and delayed responses, while meals are described as unacceptable and the environment not maintained to an acceptable standard. Safety lapses are highlighted by a resident being locked out and staff treatment described as rude or uncaring, culminating in a suggestion that the resident be moved to memory care against the family’s wishes. The combination of misaligned care expectations, perceived indifference, and unsafe, unsupervised moments creates a pattern that is hard to reconcile with a high-quality assisted living or memory care program.
For families evaluating options, a disciplined due-diligence approach is essential: request a live, unannounced visit; observe staffing levels during peak and off-peak hours; ask specifically about memory care credentials, security measures, and staff training; review sample menus for variety and nutrition; verify housekeeping and maintenance protocols; and speak with current residents or families about responsiveness and respect. Scrutinize the facility’s response to concerns, and demand written care plans that reflect individualized needs rather than generic policies. Check state inspection reports and any recent corrective actions to determine whether issues have been acknowledged and addressed.
Bottom line: given the severity of the concerns raised, this community is not recommended for most families, especially those seeking reliable daily care and a safe, compassionate environment. If consideration continues, proceed with heightened scrutiny and a clear escalation path to regional leadership or a supervising agency. Prioritize facilities with transparent staffing ratios, consistent cleanliness, respectful interaction, and a proven memory care framework. The search should continue until a option emerges that demonstrably aligns with the resident’s care needs and the family’s expectations for safety, dignity, and dependable service.
Features
Housing
96 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation- Transportation arrangement
- Transportation arrangement (non-medical)
- Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system- 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet- Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
- Diabetes diet
- Special dietary restrictions
Activities
- Community-sponsored activities
Concierge services- Fitness programs
Planned day trips- Resident-run activities
- Scheduled daily activities
Description
The Good Samaritan Society - Waconia and Westview Acre in Waconia, MN is an assisted living community that offers a variety of amenities for its residents. The community features a beauty salon where residents can get their hair done and feel pampered. Residents can enjoy watching their favorite shows on cable or satellite TV in the comfort of their own rooms. Community operated transportation is available for residents to access local services and activities. A computer center is available for residents to stay connected with friends and family online.
Meals are provided in a dining room setting, offering restaurant-style dining. Residents can also enjoy the convenience of having a kitchenette in their own apartments if they prefer to cook for themselves. Housekeeping services ensure that the living spaces are clean and well-maintained.
The community provides opportunities for physical activity with a fitness room and outdoor space for gardening or relaxation. There is also a gaming room and small library for leisurely activities.
Residents have access to 24-hour call systems and supervision, ensuring their safety and well-being at all times. Assistance with daily activities such as bathing, dressing, and transfers is available as needed. Medication management is provided to help residents maintain their health.
The community offers programs to support mental wellness, including social activities planned by both staff and residents themselves. Special dietary restrictions are accommodated, including diabetes diets. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.
Concierge services are available to assist with any needs or requests that residents may have. Fitness programs promote physical activity and overall well-being. Planned day trips allow residents to explore the local area and engage in new experiences.
The community is conveniently located with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, the Good Samaritan Society - Waconia And Westview Acre provides a comfortable living environment with various amenities and care services designed to meet the needs and preferences of its residents.
Nearby Places of Interest
Hospitals
- Ridgeview Medical Center (0.1 miles)
- Allina Health Minneapolis Heart Institute – Waconia (0.1 miles)
- Waconia Cancer Clinic (0.1 miles)
- Alongside Services (8.1 miles)
- Chaska Urgent Care (9.3 miles)
- Wedge Industries (9.9 miles)
Physicians
- OMS Specialists (0.1 miles)
- Ridgeview Sleep Center (0.1 miles)
- Oral & Maxillofacial Surgery Specialists PA (0.1 miles)
- Ridgeview Specialty Clinic (0.1 miles)
- Western OB Gyn (0.1 miles)
- Waconia Radiation Therapy Center (0.1 miles)
- Waconia Dialysis (0.1 miles)
Pharmacies
- Walgreens (0.3 miles)
- Mackenthun Beck Pharmacy (0.6 miles)
- Pharmacy Distribution Partners (1.4 miles)
- Marsden Pharmacy (8 miles)
- Good Neighbor Pharmacy (8.6 miles)
- Walgreens (9 miles)
- Guy Research (9.5 miles)
Restaurants
- El Loro of Waconia (0.3 miles)
- D'Vinci's Restaurant (0.3 miles)
- Culver's (0.4 miles)
- pangea Cafe (0.5 miles)
- Iron Tap (0.5 miles)
- McDonald's (0.5 miles)
- Lola's Lakehouse (0.8 miles)
Theaters
- Waconia Theatre (0.4 miles)
Cafes
- Mocha Monkey Drive Thru (0.5 miles)
- Ruby's Roost (5.5 miles)
- Mario's Italian Kitchen (8.6 miles)
- Caribou Coffee (9.1 miles)
Parks
- Fox Run Park (0.5 miles)
- Missile Park (4.8 miles)
- Kirke-Lachen Park (6.2 miles)
- Gale Woods Farm (7 miles)
- Three Rivers Off Leash Dog Park (7.1 miles)
- Wilkommen Park (7.3 miles)
- Friendship Park (7.8 miles)
Places of Worship
- North Central District Office (3.6 miles)
- Jehovah's Witnesses (5.4 miles)
- Zion Lutheran Church (5.5 miles)
- St Victoria Catholic Church (6.5 miles)
- Our Lady of the Lake Catholic Church (8.8 miles)
- St John Lutheran Church (9.8 miles)
- St John's Lutheran School (10.3 miles)
Transportation
- My Taxi Carver (10 miles)
Frequently Asked Questions
Good Samaritan Society - Waconia And Westview Acre is located at 333 Fifth Street West, Waconia, MN 55387 in Hennepin County, Minnesota
Good Samaritan Society - Waconia And Westview Acre on seniors.fyi includes 11 photos including images showing interior, windows, fireplace, building, landscaping, outdoor, lobby, lighting, and more.
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Good Samaritan Society - Waconia And Westview Acre photos
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