The Estates At Excelsior
Save515 Division Street, Excelsior, MN 55331
For more information about senior living options: (844) 490-3973
The Estates At Excelsior offers competitive pricing for its residents, with private rooms available at $3,500 per month. This rate is notably lower than both the average costs in Hennepin County, which stands at $5,580, and the overall state average of $5,090. For those seeking studio accommodations, The Estates At Excelsior charges $4,000 per month - this is slightly above the Hennepin County average of $3,713 and the Minnesota state average of $3,617. Overall, The Estates At Excelsior presents an attractive option for individuals looking for quality living arrangements while being mindful of their budget.
| Floor plans | The Estates At Excelsior | Hennepin County | Minnesota |
|---|---|---|---|
| Private | $3,500 | $5,580 | $5,090 |
| Studio | $4,000 | $3,713 | $3,617 |
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The Estates at Excelsior elicits a strikingly wide range of experiences from residents and their families, spanning overflowing praise to searing condemnation. Taken together, the reviews sketch a facility where moments of warmth, competence, and genuine care sit beside episodes of neglect, mismanagement, and distress. Some families credit the staff with patience, empathy, and real progress, while others describe life-altering lapses in basic safety, medical judgment, and humane treatment.
Several of the most devastating accounts center on medical care and compassion, with families reporting life-or-death concerns that were mishandled or neglected. One reviewer recounts a grandmother who came to the complex for rehab and never received timely or adequate nursing attention, including daily medications that were withheld due to staffing shortages. That patient ultimately fell ill, was sent back to a hospital, and died there after a hospital stay, with the reviewer insisting there was no empathy or appropriate follow-through in the care they received at The Estates. The same family warned others to avoid the facility, especially for diabetic patients, describing a pattern of disregard for critical medical needs and a lack of basic responsiveness.
Personal inpatient experiences from 2022 amplify these concerns. A resident recovering from a lumbar fusion described an institution where the PT staff could be rude and where pain management was undercut by hesitancy and mismanagement. Diabetes care stood out as particularly alarming: in one episode, when blood sugar spiked to dangerous levels, insulin was withheld for fear of falling below a target threshold, a decision the reviewer characterized as dangerous and unacceptable after decades of living with diabetes. The patient ultimately chose to leave AMA, leaving behind a sense of shock and a belief that the care environment did not reflect the seriousness of their condition. The same review painted the setting as inhospitable, with a cold room, a barely functional television, and staff who did not seem to grasp how to care for an insulin-dependent patient, further compounding the sense of distress and abandonment during a vulnerable recovery period.
Other complaints extended beyond medical missteps into basic everyday care and environment. A reviewer depicted a facility where rooms were dirty, smells of waste lingered, and residents could be seen crying out while aides appeared distracted or disengaged. Allegations of records being doctored regarding falls, gaps in wound care, and a general sense that staff prioritized other tasks over resident needs painted a grim picture of neglect. The reviewer also described practical missteps like a kitchen door that remained locked, patients needing water while aides were on their phones, and insufficient attention to skin tears and proper bandaging. The cumulative impression was one of a place where safety, dignity, and cleanliness were not consistently upheld, prompting grave concerns about the level of care.
Despite these stark accounts, other families and former residents offered a much brighter view, highlighting compassionate staff, robust therapy teams, and tangible improvements in residents' lives. A grateful review lauded the Estates for its ongoing improvements in the face of systemic staffing shortages that are common in many care settings. In this narrative, Johnny the social worker and Kendra, the business office manager, stood out for their dedication, helping navigate county services, arranging resources, and providing a steady, empathetic point of contact. The reviewer emphasized that the facility's commitment to care and resilience was evident, and they endorsed the Estates for its continued, positive evolution.
Another positive thread comes from a family member who described a grandmother's time there as incredibly positive. They credited a caring team with creating a warm and welcoming atmosphere, noting strong therapy support and excellent on-site speech therapy that helped regain vocabulary and social engagement. The staff and therapists were praised for engagement, and housekeepers and other care providers were acknowledged as integral to the resident's overall well-being. This perspective underscores that for some residents, the Estates can be a place of meaningful activity, recovery, and companionship, far from the stereotypical image of a neglected nursing home.
Additional positive voices highlighted individual staff members who made a meaningful difference. One reviewer recounted a residency that included highly responsive nursing leadership and a dedicated team, including praise for a head of nursing who was described as friendly and helpful. They admitted that small mistakes can happen - a certain PT directive not being perfectly followed on a given day, for example - but overall this account framed the facility as one where competent care and strong interpersonal connections existed. A separate reflection stressed that while the environment is large and busy, the staff drive a culture of care and genuine attention to residents' needs, a contrast to the more negative portrayals elsewhere.
The divergent experiences in these reviews also touch on the administration and governance of care. A review by Frank Grasso offered a mixed but ultimately favorable impression, praising the medical staff and the director, Jackie, for hands-on care and responsiveness. Grasso also pointed to a valid critique about TV programming and patient comfort, noting that such issues can affect the day-to-day experience, even if medical care itself was strong. The overall takeaway from his account is that administrative responsiveness matters and can color residents' perception of care as much as the clinical side.
Taken together, these reviews paint a nuanced mosaic of The Estates at Excelsior. Some families describe exemplary care, with engaged therapists, accommodating staff, and a sense that residents' needs are listened to and addressed. Others recount alarming lapses in medical judgment, basic nursing tasks, hygiene, and empathy, portraying a facility that at times feels overwhelmed or under-resourced. The common threads appear to be issues related to staffing levels and how those shortages translate into day-to-day care, the quality of diabetes and complex medical management, and the degree to which administrators and frontline staff listen and respond to residents' and families' concerns. For anyone evaluating this facility, the stories suggest a need for careful, firsthand assessment of current practices, clear communication with staff, and a scrutiny of how the center handles medical emergencies, falls, and chronic conditions, alongside attention to the emotional and social well-being of residents.
The Estates At Excelsior in Excelsior, MN is a premier assisted living community that offers a range of care services to meet the unique needs of its residents. As a skilled nursing facility, it provides around-the-clock supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. The community also offers specialized care for individuals with diabetes, ensuring they receive appropriate meal preparation and service.
Residents of The Estates At Excelsior can enjoy a variety of amenities designed to enhance their quality of life. A beauty salon is available on-site for residents to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is provided for various needs, including commuting to doctors' appointments. A computer center allows residents to stay connected with loved ones and explore the digital world at their convenience.
The community boasts several spaces designed for socializing and relaxation. A dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared according to their dietary restrictions. A fitness room encourages physical activity and wellness maintenance, while a gaming room provides opportunities for friendly competition. Outdoor spaces and gardens offer tranquility and an escape into nature.
At The Estates At Excelsior, residents can feel at ease knowing that housekeeping services are provided to maintain cleanliness and tidiness in their private accommodations. Each resident's personal space features fully furnished rooms with private bathrooms for comfort and convenience. Move-in coordination is also offered to ensure a smooth transition into the community.
Engaging in meaningful activities is another important aspect of life at The Estates At Excelsior. Residents can take advantage of concierge services that help plan day trips or participate in resident-run activities on-site. Scheduled daily activities cater to diverse interests and preferences, providing opportunities for socialization and personal growth.
Located near various amenities within the surrounding area, The Estates At Excelsior offers easy access to cafes, parks, pharmacies, restaurants, places of worship, and a hospital. This ensures that residents have convenient options for recreation, shopping, spiritual nourishment, and medical care.
Overall, The Estates At Excelsior provides a vibrant and caring community where individuals can receive personalized care, enjoy a range of amenities, and engage in fulfilling activities while benefiting from the convenience of nearby amenities.
Located in Excelsior, Minnesota, this area offers a variety of amenities and services suitable for senior living. With multiple restaurants within walking distance, including McDonald's and Maynard's, residents can enjoy convenient dining options. Nearby medical facilities such as MN Otolaryngology and Pinnacle Dermatology provide easy access to quality healthcare. The abundance of pharmacies like Walgreens and CVS Pharmacy ensures medication needs are met efficiently. Additionally, the numerous parks in the vicinity offer opportunities for outdoor recreation and relaxation. Places of worship such as St Therese of Deephaven and hospitals like Wedge Industries are also conveniently accessible. Overall, this part of Excelsior offers a well-rounded community with essential resources for seniors looking to settle in a vibrant neighborhood.
The Estates At Excelsior offers competitive pricing for its residents, with private rooms available at $3,500 per month. This rate is notably lower than both the average costs in Hennepin County, which stands at $5,580, and the overall state average of $5,090. For those seeking studio accommodations, The Estates At Excelsior charges $4,000 per month - this is slightly above the Hennepin County average of $3,713 and the Minnesota state average of $3,617. Overall, The Estates At Excelsior presents an attractive option for individuals looking for quality living arrangements while being mindful of their budget.
The Estates At Excelsior is located at 515 Division Street, Excelsior, MN 55331 in Hennepin County, Minnesota
The Estates At Excelsior offers a range of critical features designed to support residents with dementia or Alzheimer's disease, addressing both their physical and emotional needs. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, promoting comfort in their daily routines. Medication management is essential for compliance and health, reducing the risks associated with missed doses or incorrect usage. Meal preparation and service cater to specific dietary needs while ensuring proper nutrition, which is vital for overall well-being. By providing assistance with activities of daily living and transfers, caregivers help residents maintain mobility and independence as much as possible, enhancing their quality of life. 24-hour supervision guarantees safety, offering peace of mind to both residents and families alike. Additionally, a dedicated mental wellness program fosters cognitive engagement through tailored activities that stimulate memory recall and social interaction, which can be particularly beneficial for emotional stability in those facing cognitive decline.
The Estates At Excelsior on seniors.fyi includes 7 photos including images showing landscaping, interior, building, exterior, outdoor space, nature, bingo, decor, and more.
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