The Pillars Of Shorewood
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6000 Chaska Road, Shorewood, MN 55331
For more information about senior living options: (844) 490-3973
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Shorewood Landing is very nice, with an outstanding location and all the services residents need. The staff show genuine kindness and concern toward residents. The Pillars of Shorewood Landing is an outstanding place for aging parents, with thoughtful, attentive care. The dining options are delicious, and there are many activities that make residents feel at home. The building is well maintained, bright, and offers amenities like a salon and a movie theater. The staff communicate well with families, keeping them informed and reassured.
They describe the facility as abusive and neglectful due to untrained staff and too few caregivers. They recount their grandfather spending days in bed, completely soiled, with caregivers failing to respond promptly. They report staff sighing and walking away when residents fall, and nurses not providing timely assistance. They claim their loved one is covered in cuts, bruises, blisters, feces, and urine, and is completely unsafe. They state the facility prioritizes money over safety, with billing being the primary concern. They describe unsanitary conditions, including a disgusting room, feces in the bathroom, and dishes left around. They warn others not to bring a loved one there, calling it unsafe and the beginning of a painful, lonely end. They note a constant urine smell in the memory care unit and staff on phones instead of assisting residents.The Pillars of Shorewood Landing is best suited for families seeking a newer, well-appointed campus in Shorewood that blends independent living with accessible assisted options, all within a warm, community-oriented environment. The location near Lake Minnetonka, bright common areas, and a palpable sense of staff and resident camaraderie make it practical for couples or siblings who want to age in place together without disruptive moves. For families prioritizing transparent, proactive management and a program that couples dining, social activities, and memory-care elements on one campus, this community is a strong match. It appeals to those who want dependable engagement from staff and a setting that feels more like home than a clinical residence.
Those who may want to consider alternatives include families with heightened sensitivity to care quality or past experiences with neglect allegations. Several reviewers describe grave concerns about neglect and unsafe conditions, raising questions about frontline staffing, supervision, and day-to-day care. For residents with complex medical needs or advanced dementia requiring unwavering clinical oversight, a facility with a longer track record of stable, highly-trained clinical teams may be a safer bet. Price sensitivity, a desire for a quieter environment, or a preference for a different layout or pricing model can also steer families toward nearby options with distinct governance or service structures. If leadership stability and consistent care are non-negotiables, this site warrants careful comparison with alternatives.
Key pros that recur in favorable evaluations include the campus's modern, inviting design and the seamless integration of independent and assisted living, which minimizes disruptive moves. The community radiates warmth: staff and residents often come away with a sense of genuine kindness, and families report strong, ongoing communication that helps them stay engaged in their loved one's daily life. Dining receives praise, and the central spaces - a dining hall, a salon, shared activity areas, and outdoor options - support ongoing social engagement and autonomy. The memory-care environment is described as bright and cheerful, which matters meaningfully for families seeking continuity of care with familiar routines. Overall, these elements can create a stable, home-like daily experience that many families value.
Yet the experience is not uniformly positive, and the more serious concerns cannot be ignored. Reviews citing neglect, inadequate supervision, and unsafe conditions are compelling reminders that a facility's atmosphere can shift with staffing changes. Turnover in management and frontline staff has been noted, with implications for continuity and responsiveness. Memory-care areas have at times carried odors and cleanliness issues, while specific design and maintenance elements - such as accessibility at the entrance, kitchen controls, and flooring transitions - pose real-day challenges for walkers and wheelchairs. A busy highway location compounds safety and convenient access considerations, and some families report frequent staffing gaps during weekends. These factors demand objective, up-to-date verification before committing.
When weighing the positives against the negatives, the Pillars offers tangible advantages that can offset many day-to-day needs, provided operations stay steady and well-staffed. The integrated living model, strong sense of community, and proactive family communication align with what many families want for dignity, autonomy, and safety. The campus's proximity to services and social amenities supports sustained engagement and reduces isolation, while the memory-care pathway remains a meaningful option for evolving care needs. However, the gravity of reported safety and oversight concerns cannot be dismissed. Prospective residents should validate current staffing levels, care planning, and supervision practices - request direct access to caregivers, observe routines, and review recent incident logs and licensing documents to gauge whether conditions align with the strongest reviews.
In practical terms, The Pillars of Shorewood Landing is a strong fit for families seeking a newer campus with an integrated care model, a welcoming environment, and robust social programming, provided diligence confirms stable operations and safety. It rewards those who value proximity to services, a lively community, and staff who actively engage families. Potential buyers should reserve time to tour, meet direct caregivers, and request candid discussions about turnover, safety protocols, and care planning. If a loved one has highly specific safety needs or if willingness to tolerate variability in service quality is limited, exploring nearby alternatives with demonstrated, steadier staffing and fewer red flags is prudent. Ultimately, an in-person assessment paired with current licensing data and firsthand observations will determine whether Shorewood Landing lives up to the expectations set by its strongest reviews.
130 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pillars Of Shorewood is an exceptional assisted living community located in the charming town of Shorewood, MN. Our community offers a wide range of amenities to ensure that our residents feel comfortable and have access to all the services and conveniences they need.
Residents can take advantage of our beauty salon, where they can pamper themselves and receive professional hair care services. They can also enjoy their favorite TV programs with cable or satellite TV in their own private accommodations. We provide community-operated transportation for our residents, making it easy for them to get around and run errands.
Our computer center allows residents to stay connected with loved ones through emails and social media. For dining needs, our elegant dining room provides restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our skilled culinary team. Additionally, we offer special dietary restrictions for those who have specific nutritional needs.
To promote wellness and an active lifestyle, we have a fitness room equipped with various exercise equipment. Residents can also unwind and relax in our beautiful garden or engage in friendly competition in our gaming room. For leisurely activities, we have a small library where residents can find their favorite books and Wi-Fi/high-speed internet access for staying connected.
At The Pillars Of Shorewood, we prioritize the wellbeing of our residents. Our care services include 24-hour call systems and supervision to ensure their safety at all times. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff coordinates with health care providers to ensure that residents receive comprehensive medical care.
We understand the importance of proper nutrition management for seniors with diabetes or special dietary restrictions; hence we provide diabetes diets and accommodate special dietary needs accordingly. Medication management is also a part of our comprehensive care package.
Engaging activities are an essential aspect of life within our community. Residents can enjoy concierge services for any needs or requests they may have. We organize fitness programs to promote physical health and planned day trips for residents to explore the nearby attractions. Residents are encouraged to participate in resident-run activities and enjoy our scheduled daily activities.
In terms of nearby amenities, there are two cafes, six parks, ten pharmacies, seven physicians' offices, seventeen restaurants, and one place of worship within close proximity to our community. Additionally, two hospitals are conveniently located nearby for any medical needs.
At The Pillars Of Shorewood, we strive to create a warm and inviting environment where residents can feel at home while receiving the personalized care they need. Our community offers a range of amenities and care services designed to enhance the quality of life for our residents.
The Pillars Of Shorewood is located at 6000 Chaska Road, Shorewood, MN 55331 in Hennepin County, Minnesota
The Pillars Of Shorewood on seniors.fyi includes 11 photos including images showing interior, landscaping, lounge, building, entrance, flag, decor, patio, and more.
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Kitchen
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Office
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