1359 Knoll Drive, Shakopee, MN 55379
For more information about senior living options: (844) 490-3973
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The employees are perfect and provide excellent client care. The owners and staff are awesome and amazing. They have made life better for the reviewer's brother.
The place is described as an unprofessional workplace. It is called a joke of a group home company. It wouldn't be recommended for anyone seeking services from here. It's advised not to waste time or money on it. There are other places that are far more experienced and offer better services.This community in Shakopee, MN is best suited for families that want a warm, hands-on care environment where staff form meaningful relationships with residents and demonstrate consistent, attentive daily care. The strongest signal is the clear commitment from the staff and the owners to make life better for residents, with reports highlighting caring, personable interactions and a sense of family involvement in daily routines. It is the kind of setting where daily acts of kindness and responsive, human-centered care can become the defining feature of living there.
Owners and staff are frequently described as capable, engaged, and deeply invested in residents' well-being. When care teams understand residents well and respond with immediacy and empathy, families experience reduced worry about day-to-day needs and safety. Those elements can translate into reliable support during meals, activities, and routines, which is a meaningful value for many families. However, the most compelling care anecdotes hinge on personal connections and ongoing warmth, not on formalized clinical protocols.
That said, the strongest caution is the perception of unprofessionalism from at least one source. A representative concern is that the workplace can feel unstructured or inconsistent to some families, raising questions about long-term reliability and governance. For families whose decision hinges on highly standardized operations, clear reporting lines, and widely practiced professional standards, this risk can be a decisive factor. In short, warmth and close-knit care exist here, but they may come with uneven experiences if organizational discipline or professional rigor is not consistently evident.
The mixed signal reflected in a 3.7 overall rating from only three reviews underscores the reality of polarized experiences in a small sample. Two five-star voices celebrate the personal touch and leadership, while a single critical voice cautions about professionalism. Prospective residents should weigh that tension carefully: superior day-to-day kindness and responsive staff can be the making of a good fit for some, while others will require more uniform processes, adherence to formal policies, and demonstrable accountability. The lack of broader accreditation or volume of reviews adds a degree of uncertainty that must be managed through direct observation.
Location and program specifics matter here. The community seems well-suited for residents who thrive with staff who know them well and who value a supportive, family-like atmosphere. However, families should actively verify whether the level of oversight, incident reporting, and staff training meet their expectations for consistency and safety. Tour every shift, request to speak with current residents' families, and ask for concrete metrics: staff-to-resident ratios, turnover rates, training curricula, supervision structures, and how concerns are escalated and resolved. This is not a place to accept vague assurances; clear, evidence-based answers are essential.
For families comparing options, prioritize facilities that demonstrate both warmth and verifiable professionalism. If the goal is a highly personalized, nurturing environment with engaged ownership, this community can deliver strong value. If, instead, the priority is a consistently professional operation with transparent governance and rigorous standardization, it may be prudent to explore alternatives with more extensive operational infrastructure. In either case, a structured site visit, direct conversations with frontline staff, and a review of licensing and quality indicators will reveal whether the balance tips toward secure consistency or toward the cherished, intimate care that staff appear ready to provide.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (16 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Universal Health Services in Shakopee, MN is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and fully furnished living space with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a dining room, kitchenette, and outdoor space for residents to enjoy. Housekeeping services are also included to ensure that the living environment remains clean and well-maintained.
In terms of care services, the community provides 24-hour supervision and assistance with activities of daily living like bathing, dressing, and transfers. There is coordination with health care providers to ensure that residents receive the necessary medical attention they require. The staff also assists residents in managing their medications properly.
The Universal Health Services in Shakopee also prioritizes the mental wellness of its residents by offering a mental wellness program. They provide support and activities that promote emotional well-being.
Dining at the community caters to special dietary restrictions ensuring that all residents' needs are met. Meal preparation and service are provided to ensure that residents receive nutritious meals throughout the day.
To keep the residents active and engaged, there are resident-run activities as well as scheduled daily activities for everyone to participate in and enjoy.
For convenience, there are several nearby parks where residents can take walks or enjoy nature. Additionally, there are four pharmacies nearby which makes it easy for residents to obtain their medications. With seven physicians located close by, access to healthcare is readily available. There are also numerous restaurants and places of worship nearby for residents' convenience.
Overall, Universal Health Services in Shakopee offers a comprehensive package of amenities and care services that cater to the diverse needs and preferences of its residents while providing them with a supportive and engaging community environment.
Universal Health Services is located at 1359 Knoll Drive, Shakopee, MN 55379 in Scott County, Minnesota
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