1486 Roundhouse Circle, Shakopee, MN 55379
For more information about senior living options: (844) 490-3973
A troubling portrait emerges from the account of a resident who describes a string of troubling experiences at an assisted living facility. The narrative is loaded with reports of personal loss, intimidation, and a palpable absence of care or consideration for residents. According to the account, belongings routinely disappeared, and there were moments when the director's responses felt more like shouting than support. The overall atmosphere described was one of fear and instability, with residents left unsure of what would be taken next or how they would be treated when they spoke up.
The resident also details a persistent sense of disrespect and power imbalance in daily interactions. The director is described as someone who could loudly berate residents, creating an environment that felt stressful and unwelcoming. The account emphasizes a lack of safety and privacy, suggesting that staff behavior did not respect personal boundaries or dignity. In particular, the resident recalls not being allowed to bring an electric wheelchair inside, a restriction that amplified feelings of confinement and dependence within a setting meant to be a home and care facility.
There is a recurring image of inactivity and disengagement among staff. The writer notes that on some days they could only sit on the phone or sleep, hinting at a routine where meaningful engagement or assistance was scarce. The implication is that there was little to keep residents occupied or supported, leaving them with little interaction beyond managing outages or disruptions. This sense of stagnation contributed to a broader impression of neglect and a lack of attention to individual needs.
Food and meal quality are singled out as a major grievance. The reviewer describes mornings dominated by liquid eggs, meals with an excessive amount of pepper, and a repetitive menu that never seemed to change - "the same mixed vegetables daily." There is a vivid complaint about how food was prepared and served, framed as a daily disappointment that affected comfort and well-being. The atmosphere surrounding meals adds to the impression of a place that did not prioritize healthful, appetizing, or varied nutrition for its residents. One particularly memorable line characterizes a meal as burnt pizza, reinforcing the sense that basic comforts and standards were not being met.
Another set of concerns centers on the control of residents' spaces and who is allowed where. The reviewer notes that residents were not allowed into the kitchen, while staff remained there and even sat at the kitchen table - a detail that underscores a sharp separation between residents and the people responsible for daily care and food. This separation, paired with the claim that privacy was non-existent and that no one knocked before entering rooms, paints a portrait of a living environment where residents felt constantly observed and seldom respected as individuals with autonomy.
The tone of the narrative grows increasingly harsh when describing staff behavior. There are explicit claims that staff slept or spent time on their phones during work, and that empathy and courtesy were in short supply. The combination of these behaviors with occasional condescension created an experience described as humiliating and dehumanizing. Even non-human companions - such as the resident's cat - are said to have a negative reaction to the staff, further illustrating the depth of dissatisfaction and discomfort felt by those living there.
Towards the end, the review touches on broader concerns about the institution's structure and values. The facility is described as a family-run business, and the reviewer asserts that personal losses and breaches of trust occurred in that context. There is a pointed critique of the broader system that, in the reviewer's view, pressures vulnerable individuals into healthcare settings without ensuring compassionate or competent operation. The combination of personal losses, privacy violations, and a lack of empathy leads to a stark conclusion about the overall character of the place.
Ultimately, the message is a strong warning to potential visitors or relatives: this facility is not recommended for anyone seeking a safe, respectful, and dignified living environment for loved ones. The reviewer emphasizes that the experience was the opposite of what one would hope for in assisted living, describing it as the most terrible option imaginable. The overall impression is one of neglect, disrespect, and poor management, leaving the reader with a clear impression of deep dissatisfaction and concern for any future residents who might end up there.
Synergycare in Shakopee, MN is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy the beautiful outdoor space, dine in the restaurant-style dining room, or relax in the small library.
The dedicated staff at Synergycare provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also offer specialized care for residents with diabetes, including meal preparation and service according to specific dietary restrictions. Medication management services are available to ensure proper administration of medications.
The community encourages social engagement through resident-run activities and scheduled daily activities that cater to individual interests and preferences. There are also several nearby amenities to enhance the quality of life for residents. Cafes, parks, pharmacies, physicians, restaurants, and places of worship are conveniently located in close proximity to Synergycare.
At Synergycare in Shakopee, MN, residents can live independently while receiving the support they need. With its exceptional amenities, comprehensive care services, and convenient location near various amenities, this assisted living community truly prioritizes the physical and mental wellness of its residents.
Synergycare is located at 1486 Roundhouse Circle, Shakopee, MN 55379 in Scott County, Minnesota
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