Havenwood Of Minnnetonka Home in Minnetonka, MN

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  • Interior

    A cozy bedroom with a neatly made bed, a nightstand with a lamp, and soft carpeting.
  • Decor

    A cozy cafe interior featuring a food display counter with various items for sale.
  • Living Room

    A modern living room with stylish furniture and decor, featuring a blue accent wall, comfortable seating, and a flat-screen TV.
  • Building

    A modern healthcare facility with a spacious parking lot and cars parked in front of the building on a sunny day.
  • Dining

    A spacious and elegantly decorated dining room with tables and chairs, illuminated by chandeliers.
  • Kitchen

    A modern kitchen with a sleek design, featuring stainless steel appliances, an island counter with bar stools, and elegant pendant lighting.
  • Lighting

    A conference room with comfortable seating and a television screen.
  • Seating Area

    A spacious and elegantly designed lobby with comfortable seating and modern decor.

Havenwood Of Minnnetonka Home in Minnetonka, MN

Information last verified:

17710 Old Excelsior Boulevard, Minnetonka, MN 55345

For more information about senior living options: (844) 490-3973

4.3 from 32 reviews
5 stars
25
4 stars
0
3 stars
1
2 stars
2
1 stars
4

Overall Review of Havenwood Of Minnnetonka Home

Pros

  • pro Havenwood is an age-in-place senior community.
  • pro The staff are friendly and welcoming.
  • pro Meals are included in the rent.
  • pro Underground heated parking and storage are reasonably priced.
  • pro The building looks brand-new, modern, and clean.
  • pro Havenwood is a safe, supportive, and well-run community.
  • pro The care and services are excellent.
  • pro The staff are always responsive and attentive.
  • pro There are ample activities available.
  • pro Havenwood is a fabulous senior living community.
  • pro The residents seem truly happy.
  • pro The sales tour was informative, with questions answered without feeling rushed.
  • pro Pricing is simple.
  • pro The environment is supportive, and residents are happy there.
  • pro The food and staff are fabulous.

Cons

  • pro They found Havenwood too expensive, with small rooms and a non-optional meal plan.
  • pro A reviewer claimed a loved one suffered neglect and that care was minimal at best, urging questions about staff structure and turnover.
  • pro A complaint warned that appearances are deceiving: a relative paid for services not received, with ongoing turnover, unfriendly staff, and lack of follow-through, plus high charges.
  • pro They reported that as their relative’s health declined, care did not keep up, requiring daily help with toileting and other needs.
  • pro A long-distance relative described horrible communication, with no regular updates or timely calls about their loved one.

Review

Havenwood of Minnetonka is best suited for active, older adults who want an age-in-place community where social engagement, safety, and convenience are prioritized, and where meals are bundled into the residence. The strongest pull lies in a warm, welcoming culture with a sizable veteran presence, a brand-new, clean building, and practical amenities like underground heated parking. The community often feels like home from the moment of touring, with staff who greet residents by name, and a sense that daily life is well-supported by a busy calendar of activities. For families seeking a turnkey living solution that minimizes daily logistics, Havenwood delivers on convenience and companionship.

Those who should consider alternatives include families navigating high-need memory care or complex medical care that requires highly consistent, specialized staffing. A number of reviews flag concerns about staffing stability and care consistency as residents’ needs rise, and several families report gaps in communication and follow-through during tough care moments. Price sensitivity is another red flag for some: the sense that the value of care does not always match the cost, or that some services (like a fixed meal plan) feel non-negotiable even when preferences or budgets change. For memory-care-focused needs or for those who demand crystal-clear transparency around staffing and leadership tenure, other providers may offer more predictable governance and accountability.

The community’s positives are sizable and repeatedly echoed: friendly, responsive staff; clean, inviting surroundings; and abundant activities that create genuine social connection. Families consistently credit the warmth of the residents and the willingness of team members to go the extra mile, with care felt on a day-to-day basis. Tours are described as informative and unhurried, with straightforward pricing that helps families feel they can make clear, informed decisions. The ongoing perception of a safe, well-managed environment, combined with accessible services and a sense of belonging, makes Havenwood a compelling option for those prioritizing community integration and daily structure.

Yet the drawbacks cannot be ignored. A recurrent thread across reviews is high turnover among front-line caregivers and leaders, which undermines consistency in care and can leave families needing to intervene to ensure basic tasks and medications are carried out properly. Several accounts describe gaps in meals or dining service and questions about whether the care level matches the price, especially for residents who require more than minimal assistance. Communication gaps, particularly for family members who live far away, resurface in a few reviews, with reports of delayed updates and limited visibility into a loved one’s day-to-day condition. Finally, some residents and families note that rooms feel smaller than expected for the price, and that the overall value hinges on a careful alignment between needs and the level of care actually delivered.

The key to assessing Havenwood rests on weighing the strong community, affordability of conveniences, and motivated staff against the realities of turnover and variable care quality. For many families, the advantages, an age-in-place pathway, included meals, and robust social offerings, offset the risk of occasional lapses, especially when care needs remain within a moderate range and family members can stay engaged with management. However, when memory support or higher-acuity assistance becomes the ongoing requirement, or when consistent staff reliability and transparent leadership are non-negotiable, Havenwood’s inconsistencies may tilt the balance toward exploring alternatives. Pros offset many cons, but not all, and each family must judge whether the overall package aligns with their loved one’s current needs and their own expectations for accountability.

To make an informed decision, ask pointed questions about staffing stability, especially in memory-care-adjacent scenarios; request the tenure of leadership and how turnover is addressed in practice; review the care planning process and how changes are communicated to families; verify what is truly included in the rent and whether meal plans can be adjusted over time; and tour multiple days to observe how care tasks are executed across shifts. If a thorough, transparent, and consistently attentive care environment is the top criterion, Havenwood warrants careful comparison with alternatives that emphasize steadier staffing, deeper clinical oversight, and clearer governance. For families chasing a vibrant, integrated community with convenient daily living, Havenwood stands out as a strong contender, provided the match between resident needs and care delivery is carefully validated before moving forward.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (14 miles away) Minneapolis-St Paul International (14 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Havenwood of Minnetonka is a memory care community located in Minnetonka, MN. Our community provides specialized care for individuals with memory impairments such as Alzheimer's and dementia.

Our residents enjoy a variety of amenities to make their stay comfortable and enjoyable. Each room is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. We also offer housekeeping services to ensure a clean and well-maintained living environment.

At Havenwood of Minnetonka, we prioritize the safety and well-being of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate the best possible care for our residents.

Nutrition is an important aspect of our care program, and we offer special dietary restrictions to meet individual needs. Our skilled chefs prepare delicious meals that are tailored to the specific dietary needs of each resident.

In addition to providing quality care, we strive to create a vibrant community where residents can engage in meaningful activities. Our residents run their own activities and participate in scheduled daily activities designed to promote mental wellness.

Our location in Minnetonka offers convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. We also provide transportation arrangements for medical appointments.

If you are seeking a supportive memory care community that offers personalized care in a comfortable setting, Havenwood of Minnetonka may be the perfect choice for you or your loved one.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • Love Shack (1.8 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.8 miles)
  • CVS Pharmacy (3.8 miles)
  • Walgreens (4 miles)
  • Walgreens (4.3 miles)

Restaurants

  • Duke's On 7 (1.5 miles)
  • McDonald's (2.7 miles)
  • Maynard's (2.8 miles)
  • Haskells Port of Excelsior (3 miles)
  • Excelsior Brewing Company (3.1 miles)
  • Tavern 4 & 5 (3.3 miles)
  • Chick-Fil-A (3.7 miles)

Places of Worship

  • St Therese of Deephaven (2.1 miles)
  • Grace Church (5.3 miles)
  • Shepherd of the Hills Lutheran Church (5.8 miles)
  • Our Lady of the Lake Catholic Church (8.2 miles)

Physicians

  • Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (3.3 miles)
  • MN Otolaryngology (3.3 miles)
  • Pinnacle Dermatology- Excelsior (3.6 miles)
  • Ridgeview Chanhassen Clinic (4 miles)
  • Metropolitan Dermatology & Cutaneous Surgery PA (4.2 miles)
  • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.7 miles)
  • Park Nicollet Clinic (5.4 miles)

Parks

  • Bandimere Heights Park (3.6 miles)
  • Lake Ann Park (4 miles)
  • Lake Susan Park (4.4 miles)
  • Freeman Park (5.1 miles)
  • Parkers Lake Park (6.2 miles)
  • Aquila Park (6.3 miles)
  • Minnesota Landscape Arboretum (6.4 miles)

Cafes

  • Panera Bread (3.8 miles)
  • Caribou Coffee (3.9 miles)
  • Angel Food Bakery & Coffee Bar (6.6 miles)
  • Caribou Coffee (7.9 miles)

Hospitals

  • Wedge Industries (5.8 miles)
  • Abbott Northwestern Center For Outpatient Care (6.4 miles)
  • Park Nicollet Methodist Hospital (7.1 miles)
  • Chaska Urgent Care (7.3 miles)
  • Plymouth Surgery Center (8 miles)

Frequently Asked Questions

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