Havenwood of Minnetonka

Pros

• The facility at Havenwood Minnetonka is beautiful, particularly the central room and outdoor patio.
• The staff is friendly and genuinely cares about the residents.
• The sales staff was attentive and answered all questions thoroughly during the tour experience.
• There are fun off-campus outings available for residents.
• The entire staff is trained to care for residents with Parkinson's disease and offers a support group for them.
• The facilities are clean and well-maintained, contributing to a pleasant living environment.
• Residents can transition smoothly from independent living to assisted living and memory care if needed.

Cons

• There were constant staffing change-overs, leading to communication issues.
• There were very few activities for residents during the week due to staffing shortages.
• The leadership team was new during their transition, causing potential instability in care.
• There was a steep increase in rent without prior notification or explanation.
• Lack of communication regarding the resident's condition and care.
• Difficulty in communicating with memory care staff.
• Staff engagement with residents was lacking.
• Staff was not attentive to the needs of residents despite friendly interactions from some staff members.
• Some families found Havenwood to be too expensive compared to other facilities.

Review

Havenwood of Minnetonka is a memory care facility that has garnered mixed reviews from families of residents. Upon first glance, many praise the facility's beautiful aesthetics, particularly highlighting the inviting central room and the spacious outdoor patio designed for relaxation and socialization. The lovely environment creates a warm atmosphere that appeals to families seeking a comfortable home for their loved ones. Multiple reviewers noted that the staff appeared friendly and genuinely cared about the residents, establishing an initial sense of trust and reassurance for families entrusting them with their loved ones' care.

However, despite its appealing ambiance and compassionate staff, numerous concerns were raised regarding staffing consistency at Havenwood. A common theme among several reviews was the issue of constant turnover in personnel, which ultimately led to communication difficulties. When families experience frequent changes among caregivers and management, it can create confusion about their loved one's condition and care plan. One reviewer mentioned that when they moved their mother into Havenwood shortly after a new leadership team began transitioning in, they faced additional challenges as this new team established itself amid ongoing staffing shortages.

Moreover, due to these staffing issues, residents often found themselves with very few activities during the week. While some enjoyable off-campus outings were offered occasionally, many felt that more could be done to engage residents regularly within the facility's walls. The lack of consistent activities may result in decreased overall enjoyment for residents who thrive on social interaction and mental stimulation within a structured daily routine.

The impact of leadership transition has been highlighted by another reviewer as well. They noted sending an inquiry regarding an unexpected rent increase without any prior notification from management; this silence on important matters further eroded trust between families and the facility’s administration. Although clean facilities and friendly staff remained positives mentioned across reviews, these feelings became overshadowed by frustrations over administrative communication issues regarding resident care demands.

Despite concerns about staff engagement with residents and attentiveness to individual needs — particularly noted by one family who pointed to difficulties communicating with memory care staff — other reviews offered a contrasting perspective on interactions between families and caregivers at Havenwood. One reviewer illustrated how respectfulness towards staff yielded positive responses in return; suggesting that kindness goes a long way in fostering beneficial relationships at the facility.

Adding another dimension to Havenwood’s services is their specialized training for caring for residents with specific conditions such as Parkinson's disease. They even offer support groups catered to these individuals—a feature which contributes positively to family members considering this type of specialized assistance for their loved ones dealing with chronic illnesses. This aspect highlights an understanding within certain areas of caregiving while also addressing some overarching concerns about routine care quality.

In conclusion, while Havenwood of Minnetonka possesses several attractive features—including a beautiful setting, caring staff members, potential for activity offerings, and specialized programs—multiple families have voiced significant concerns that must be addressed before fully endorsing it as an exemplary option for memory care needs. Issues surrounding communication gaps due to staffing turnover coupled with administrative challenges regarding financial transparency highlight areas requiring improvement if Havenwood wishes to live up to its significant potential as a supportive community.

This part of Minnetonka, Minnesota offers a convenient and accessible location with a variety of amenities in close proximity. With multiple pharmacies, including Walgreens and CVS, nearby residents have easy access to medical supplies and prescriptions. There are also several restaurants such as Duke's On 7, McDonald's, and Excelsior Brewing Company for dining options. Places of worship like St Therese of Deephaven provide spiritual support for those seeking it. In terms of healthcare, there are reputable physicians and hospitals within a short driving distance, ensuring quality medical care when needed. Parks like Lake Ann Park and Aquila Park offer opportunities for outdoor recreation and relaxation. Additionally, cafes like Panera Bread and Caribou Coffee provide cozy spots for socializing or enjoying a peaceful cup of coffee. Overall, this area provides a well-rounded living environment for seniors looking to settle down in Minnetonka.

Pharmacies

• Walgreens (0.4 miles)
• Love Shack (1.8 miles)
• Walgreens (3.4 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4 miles)
• Walgreens (4.3 miles)

Restaurants

• Duke's On 7 (1.5 miles)
• McDonald's (2.7 miles)
• Maynard's (2.8 miles)
• Haskells Port of Excelsior (3 miles)
• Excelsior Brewing Company (3.1 miles)
• Tavern 4 & 5 (3.3 miles)
• Chick-Fil-A (3.7 miles)

Places of Worship

• St Therese of Deephaven (2.2 miles)
• Grace Church (5.3 miles)
• Shepherd of the Hills Lutheran Church (5.8 miles)
• Our Lady of the Lake Catholic Church (8.2 miles)

Physicians

• Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (3.2 miles)
• MN Otolaryngology (3.3 miles)
• Pinnacle Dermatology- Excelsior (3.6 miles)
• Ridgeview Chanhassen Clinic (4 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (4.2 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.7 miles)
• Park Nicollet Clinic (5.4 miles)

Parks

• Bandimere Heights Park (3.6 miles)
• Lake Ann Park (3.9 miles)
• Lake Susan Park (4.4 miles)
• Freeman Park (5.1 miles)
• Parkers Lake Park (6.2 miles)
• Aquila Park (6.3 miles)
• Minnesota Landscape Arboretum (6.4 miles)

Cafes

• Panera Bread (3.7 miles)
• Caribou Coffee (3.9 miles)
• Angel Food Bakery & Coffee Bar (6.6 miles)
• Caribou Coffee (7.9 miles)

Hospitals

• Wedge Industries (5.8 miles)
• Abbott Northwestern Center For Outpatient Care (6.4 miles)
• Park Nicollet Methodist Hospital (7.1 miles)
• Chaska Urgent Care (7.3 miles)
• Plymouth Surgery Center (8.1 miles)