Mercy Care Home

5005 Woodland Road, Minnetonka, MN 55345

For more information about senior living options: (844) 490-3973

5 from 29 reviews
5 stars
29
4 stars
0
3 stars
0
2 stars
0
1 stars
0

Assisted Living

Overall Review of Mercy Care Home

Pros

  • pro Legacy Care Home is praised as the best assisted living provider in the Twin Cities.
  • pro The staff deliver loving, person-centered care that respects residents' wants and needs.
  • pro Cat and the team consistently go above and beyond to coordinate medical and social services.
  • pro Residents are treated with dignity, as people rather than clients, with individualized attention.
  • pro The home feels like a family - clean, homey, and comfortable.
  • pro The staff are kind, compassionate, and dedicated, building trust and meaningful connections.
  • pro Food is homemade, delicious, and nutritious, with standout home-style meals.
  • pro The facility is meticulously clean and odor-free, contributing to a pleasant environment.
  • pro Pets are allowed to visit, enhancing residents' quality of life.
  • pro Management and staff communicate openly with families, addressing questions promptly and respectfully.
  • pro Families report peace of mind knowing their loved ones are safe and well cared for.

Cons

  • pro The old adage "the squeaky wheel gets the grease" is sadly a true statement.
  • pro In a facility with lots of clients and staffing what it is in post covid times, he didn't receive attention - because he didn't demand it.
  • pro He spent most of his days post covid, alone in his room.
  • pro The facility asked me to purchase Ensure drinks so he would have some supplements, which I thought was over the top - unreasonable.

Review

Legacy Care Homes stands out in the Twin Cities as a beacon of compassionate, personalized care for older adults, especially those navigating memory loss and Alzheimer's disease. Across many voices - family members, caregivers, and the care team itself - the consistent thread is trust earned through genuine, person-centered attention. The creators of Legacy are repeatedly described as going beyond routine duties to honor the individuality and dignity of every resident. In particular, the owners and frontline staff are praised for shaping care plans around what residents want and need, rather than what is merely convenient for the facility. This emphasis on tailoring care to each person's history, preferences, and goals has left a lasting impression on families who have entrusted their loved ones here.

A recurring and powerful theme across the testimonials is the staff's ability to translate intent into action. Families speak of care that is not only thorough but deeply humane: a team that helps patients access medical and social services, coordinates with external providers, and sustains a relationship that feels more like family than a standard caregiver arrangement. The owner's leadership - often referred to with warmth as Cat - paired with a cohesive team, is described as moving mountains to secure a placement when families are in need. One memorable note describes staff who are "kind, compassionate," and who "move mountains" to open a room for a loved one, underscoring a readiness to respond when families are at their most vulnerable.

Several reviewers tell stories that frame their experiences as life-changing moments. For a sister seeking Alzheimer's care for a beloved family member, Legacy Care Homes became a turning point - an option that finally delivered the support she had hoped for. The handoff to the team is described as nothing short of a miracle, and the resident's life is illustrated in vivid, human terms: a theatrical queen who loves to dance, strut, and make people laugh. Even as the disease progresses, staff are praised for reminding her of her former sparkle, helping her spirit shine through. In these narratives, care is not merely about meeting day-to-day needs; it is about preserving personhood and joy in the midst of a challenging journey.

The environment at Legacy Care Homes is frequently described as warm, peaceful, and home-like, with notes about cleanliness, quietness, and a sense of belonging. Reviews describe "spotlessly clean" homes that are free from odors and maintain a home setting rather than a clinical feel. Residents enjoy "home-cooked" meals that are described as outstanding, with a level of nourishment and comfort that many families value highly. An important touch noted by several families is the openness to small, meaningful comforts - such as allowing visits from pets, which adds a sense of normalcy and continuity to residents' days. The combination of a tidy, inviting atmosphere and opportunities for personal expression helps residents feel seen and valued.

The people at Legacy Care Homes - the nurses, care givers, and administrative leadership - are consistently described as dedicated, professional, and loving. Stories emphasize that staff not only perform tasks but cultivate real relationships with residents and their families. This is described as a refreshing departure from some larger facilities where the pace and volume of residents can overwhelm individual attention. Families point to the teamwork and the love they observe among caregivers, who bring friendliness, patience, and a clear passion for the work. The management team - often highlighted by name as a reliable, approachable presence - offers transparent communication and a sense of partnership with families, making questions and concerns feel heard and addressed promptly.

A number of reviews center on specific, vivid experiences that reaffirm the sense of safety and dignity Legacy Care Homes provides. One family speaks of their tour and immediate sense that this was the right place for their mom, particularly after experiences with other memory care facilities. They note the attentive care and the slow, thoughtful process of building relationships between residents and staff. Another family shares the arc of their loved one's time there: careful monitoring, meaningful activities, and a peaceful passing surrounded by care and affection. Even during difficult times, the tone remains grateful and focused on the positive impact the home had on the resident's life and on the family's sense of relief.

Across the range of testimonials, Legacy Care Homes is repeatedly described as a place that honors not just the medical and physical needs of residents but their emotional and social well-being as well. Respite care that evolved into ongoing placement is described as a seamless transition, with staff who are respectful, compassionate, and attentive to both residents and their worried families. The overarching message is one of trust, gratitude, and confidence that loved ones are genuinely cared for in a setting that feels like family. For many, Legacy Care Homes represents more than a facility; it is a community where dignity, kindness, and consistent, individualized care are the norms.

Collectively, these testimonials paint a portrait of Legacy Care Homes as a standout option for families seeking high-quality memory care and assisted living in the Twin Cities. They emphasize a culture of person-centered care, effective and compassionate communication, a warm and home-like environment, and a team that treats residents with the respect and affection they deserve. Whether through the extraordinary kindness of the staff, the attentive leadership of the owners, or the small daily acts that preserve a resident's sense of self and joy, Legacy Care Homes is described time and again as a saving grace for families and a place where loved ones can live - with dignity, safety, and genuine human connection - until the end.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (13 miles away) Minneapolis-St Paul International (13 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mercy Care Home in Minnetonka, MN offers a comfortable and supportive environment for individuals seeking assisted living services. Our community provides a range of amenities to enhance the quality of life for our residents. Each room is fully furnished and includes cable or satellite TV, ensuring entertainment options are readily available. Our dining room serves delicious meals and accommodates special dietary restrictions, while our kitchenette gives residents the option to prepare their own meals if desired.

At Mercy Care Home, we understand the importance of maintaining a clean and organized living space. That's why we provide housekeeping services to ensure each resident's room is kept tidy and comfortable. Additionally, our outdoor space allows residents to enjoy fresh air and beautiful gardens.

We prioritize the well-being of our residents by offering care services such as 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Our dedicated staff also coordinate with health care providers to ensure all medical needs are met. For those with specific dietary requirements or conditions like diabetes, our team prepares special meals that cater to these restrictions.

Transportation can often be a concern for seniors, especially when it comes to medical appointments. At Mercy Care Home, we offer transportation arrangements for medical purposes and doctors' appointments, eliminating any potential hassle or worry.

Engaging in social activities is vital for mental wellness, so we provide both resident-run and scheduled daily activities for our residents to enjoy. These activities encourage interaction among residents and promote a sense of community within our home.

Convenience is key at Mercy Care Home as we have two nearby cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This ensures that essential services are easily accessible within close proximity to our community.

Overall at Mercy Care Home in Minnetonka, MN, we strive to create a warm and caring environment where residents can maintain their independence while receiving the necessary support they need for an enriched lifestyle.

Nearby Places of Interest

Restaurants

  • Duke's On 7 (0.6 miles)
  • Tavern 4 & 5 (3.4 miles)
  • McDonald's (3.8 miles)
  • Maynard's (3.9 miles)
  • Haskells Port of Excelsior (4.1 miles)
  • COV Wayzata (4.1 miles)
  • Taco Teresa's (4.2 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Love Shack (1.4 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.5 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.6 miles)
  • CVS Pharmacy (4.6 miles)

Physicians

  • Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (2.3 miles)
  • Metropolitan Dermatology & Cutaneous Surgery PA (4.1 miles)
  • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.2 miles)
  • MN Otolaryngology (4.4 miles)
  • Pinnacle Dermatology- Excelsior (4.8 miles)
  • Ridgeview Chanhassen Clinic (4.8 miles)
  • Park Nicollet Clinic (5 miles)

Places of Worship

  • St Therese of Deephaven (2.4 miles)
  • Shepherd of the Hills Lutheran Church (4.7 miles)
  • Grace Church (5.4 miles)

Parks

  • Bandimere Heights Park (4.4 miles)
  • Lake Ann Park (4.9 miles)
  • Lake Susan Park (5.2 miles)
  • Aquila Park (5.2 miles)
  • Parkers Lake Park (5.8 miles)
  • McGuire Park (5.9 miles)
  • Freeman Park (6.2 miles)

Cafes

  • Panera Bread (4.5 miles)
  • Caribou Coffee (5 miles)
  • Angel Food Bakery & Coffee Bar (5.5 miles)
  • Jinx Tea (7.5 miles)

Hospitals

  • Abbott Northwestern Center For Outpatient Care (5.6 miles)
  • Park Nicollet Methodist Hospital (6 miles)
  • Wedge Industries (6.8 miles)
  • Plymouth Surgery Center (7.7 miles)
  • Fairview Southdale Hospital (7.8 miles)

Theaters

  • 0705 Amc Southdale 16 (8 miles)

Frequently Asked Questions

Where is Mercy Care Home?

Nearby Communities

Related Resources

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