Emerald Crest of Minnetonka

Pros

• The staff at Emerald Crest of Minnetonka is responsive to residents' needs and provides a caring, friendly atmosphere.
• Residents benefit from a home-like environment that encourages social interaction and friendships among them.
• The nursing and health care at Emerald Crest is excellent, with quick responses to medical needs, ensuring residents receive proper care promptly.
• The facility offers a variety of activities seven days a week, enhancing the quality of life for the residents.
• Families feel confident about the care their loved ones receive, allowing them peace of mind while they are away or traveling.
• The programming provided at Emerald Crest is superior compared to other facilities, focusing on both mental stimulation and emotional support for families.

Cons

• The staff at Emerald Crest is described as unprofessional and lacking in care for families after a resident's passing.
• There was no follow-up or expression of concern from the staff after a resident died, leading to feelings of disrespect.
• The reviewer observed a lack of activities during their visits and described some aides as rude.
• One reviewer felt that Emerald Crest did not represent a good choice for placing loved ones due to their negative experiences with the staff.
• The facility was perceived as small and housing residents who appeared more advanced in their dementia, which may not have met the reviewer's expectations.
• Concerns about high costs were expressed, with one reviewer noting it would be approximately $10,000.

Review

Emerald Crest of Minnetonka has received a mixed bag of reviews from families with loved ones residing there, reflecting a range of experiences that highlight both the strengths and weaknesses of the facility. For many, like one family who recently lost their mother after eight years, the commitment of the staff has been a beacon of comfort during challenging times. This particular reviewer emphasized that their mother was well-loved and treated by the caregivers throughout her stay, acknowledging the difficulty of caring for individuals with varying degrees of memory loss. Many residents, including this reviewer’s mother, thrived in an environment that prioritized cleanliness and provided a home-like atmosphere.

In contrast to this positive experience, there have been accounts from other families expressing dissatisfaction with Emerald Crest's level of care following the death of their loved ones. One individual shared feelings of disappointment regarding staff professionalism and empathy; they recounted how after their husband passed away after 16 months as a resident, they were met with coldness rather than compassion. This experience seemed to resonate deeply for them as they felt neglected in their time of grief when all they received were instructions to vacate their husband’s room promptly. Such contrasting accounts reflect the importance not only of quality care during residency but also sensitivity and support for families dealing with loss.

On the brighter side, another long-term resident's family expressed deep appreciation for Emerald Crest’s approach to care. They praised its layout—twelve bedrooms surrounding a central living and dining room—which they feel encourages social interaction among residents. Activities are offered seven days a week, promoting engagement through music therapies and entertainment that seem to enrich the lives of those living in House 1 dedicated to early stages of dementia. This familial involvement appears significant; one daughter fondly recalled how her mother's face lit up upon seeing friends at lunch—a testament to successful social integration within the facility.

The nursing care at Emerald Crest also earned commendations from family members grappling with complex medical needs such as infected diabetic ulcers. They noted that staff responded promptly to any health concerns and acted swiftly on necessary interventions before conditions worsened. The confidence these families expressed about leaving their loved ones safe in knowledgeable hands allowed them some peace as they traveled or tended to other life responsibilities, showcasing how vital trust is in choosing an assisted living facility.

Emerald Crest has multiple houses organized by dementia levels which accommodate different stages; this arrangement allows families like one reviewer’s to place loved ones among peers who share similar challenges while fostering friendships. Such thoughtful structuring adds another layer of comfort for both residents and families alike since compatibility can significantly affect quality interactions.

However, some reviewers found shortcomings pertaining to pricing dynamics within this relatively small environment—expressing concerns over high costs juxtaposed against perceived value based on earlier visits or experiences elsewhere. While some appreciated Emerald Crest's more intimate setting (with just twelve residents), others felt apprehensive given that it may house individuals with more advanced conditions than desired.

Overall, while numerous reviews showcase Emerald Crest's nurturing environment that appreciates individual needs amidst dementia care complexities—with reflections on excellent programming options—the mixed feedback regarding staff responsiveness highlights crucial areas where improvement is needed. As such, potential residents’ families should carefully weigh these testimonials alongside personal visits when deciding whether this facility aligns with their expectations and values for elder care services.

This area of Minnetonka, Minnesota, offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of restaurants including Duke's On 7, The Cheesecake Factory, and Olive Garden, residents can enjoy dining out without having to travel far. Additionally, there are several pharmacies such as Walgreens in close proximity for easy access to medications and healthcare supplies. For medical care, there are reputable physicians and hospitals nearby, including Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat and Park Nicollet Methodist Hospital. Places of worship like St Therese of Deephaven and Shepherd of the Hills Lutheran Church provide spiritual support within the community. Parks like Aquila Park and Dakota Dog Park offer opportunities for outdoor recreation and relaxation. Cafes such as Angel Food Bakery & Coffee Bar are ideal for socializing with friends. Overall, this part of Minnetonka provides a convenient and welcoming environment for seniors looking to settle down in a vibrant neighborhood.

Restaurants

• Duke's On 7 (1.4 miles)
• Taco Teresa's (2.8 miles)
• The Cheesecake Factory (2.9 miles)
• Kona Grill (3 miles)
• Taco Bell (3 miles)
• BLVD Kitchen & Bar (3.3 miles)
• Olive Garden (3.3 miles)

Pharmacies

• Walgreens (1.5 miles)
• Love Shack (2.6 miles)
• Walgreens (2.8 miles)
• Walgreens (4 miles)
• Walgreens (4.4 miles)
• Walgreens (4.7 miles)
• Walgreens (4.8 miles)

Physicians

• Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (2.2 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (3.3 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (3.9 miles)
• Park Nicollet Clinic (5.4 miles)
• Northwest Family Physicians Plymouth (5.4 miles)
• MN Otolaryngology (6.2 miles)
• Twin Cities Orthopedics Edina - Crosstown (6.4 miles)

Places of Worship

• St Therese of Deephaven (3.2 miles)
• Shepherd of the Hills Lutheran Church (3.2 miles)
• Grace Church (6.5 miles)

Parks

• Aquila Park (3.4 miles)
• Dakota Dog Park (4.9 miles)
• Parkers Lake Park (4.9 miles)
• McGuire Park (5.1 miles)
• Bandimere Heights Park (6.2 miles)
• French Regional Park (6.5 miles)
• Lake Ann Park (6.7 miles)

Cafes

• Angel Food Bakery & Coffee Bar (3.6 miles)
• Jinx Tea (5.9 miles)
• Panera Bread (6.2 miles)
• Caribou Coffee (6.8 miles)
• Starbucks (7.2 miles)

Hospitals

• Park Nicollet Methodist Hospital (4.3 miles)
• Abbott Northwestern Center For Outpatient Care (5.3 miles)
• Fairview Southdale Hospital (6.6 miles)
• Plymouth Surgery Center (6.9 miles)
• Regency Hospital (7.3 miles)

Theaters

• 0705 Amc Southdale 16 (6.9 miles)