TFF Care

4200 40Th Avenue North, Robbinsdale, MN 55422

For more information about senior living options: (844) 490-3973

3.6 from 50 reviews
5 stars
27
4 stars
6
3 stars
2
2 stars
1
1 stars
14

Assisted Living Memory Care

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    Overall Review of TFF Care

    Pros

    • pro The staff at Copperfield Hill are kind and thoughtful in every situation.
    • pro The nurses and managers go above and beyond, taking time to really know the residents.
    • pro Copperfield Hill has exceptional management that ensures issues are addressed and improvements are ongoing.
    • pro Olivia and Mary provide responsive, capable care and address issues effectively.
    • pro The facility offers a clean, charming environment with residents who appear happy and relaxed.
    • pro A hospice nurse noted that Copperfield's staff are among the best she has encountered.
    • pro Families trust Copperfield Hill to provide loving, reliable care for their loved ones.
    • pro The Copperfield team kept residents safe, active, well fed, and cared for during Covid.
    • pro Many residents and families would recommend Copperfield Hill to others due to the high quality of care.

    Cons

    • pro The reviewer noted that the staff was not great and care was less than ideal.
    • pro There were no or minimal programs to support socialization and quality of life.
    • pro Outdoor access was limited; family had to take residents outside.
    • pro The menu was subpar and consisted of reheated fare like hotdogs and soup.
    • pro There were very few staff available to provide care.
    • pro Bedding was not well managed for a resident with incontinence.
    • pro Some aides seemed to have no interest in caring for people and should quit.
    • pro Flies swarmed from the toilet and rooms were unkempt with urine-saturated carpets.
    • pro Staff delayed getting help and dismissed symptoms.

    Review

    Copperfield facilities represent a complex picture of care, where warmth, responsiveness, and strong leadership sit alongside ongoing challenges common to many senior-care communities. Across the memories of families who have relied on Copperfield Hill and the Lodge memory care unit, the most consistent thread is the remarkable dedication of the nursing and caregiving teams - especially the leaders who steer daily operations and respond to concerns quickly. The experiences span years, from early impressions of a warm, person-centered staff to later reflections about improvements, and, in a few cases, sharp criticisms tied to dementia care and environmental conditions.

    In the Lodge memory care unit, countless families describe the staff as the true heart of the residence. They recall a culture where staff "loved and cared for" residents, with small but meaningful touches that made the days brighter. Treats were brought in, parties were organized, and personalized routines - nails, hair appointments, and patient-centered conversations - became a regular part of life. This level of attention extended into end-of-life care, where even a hospice nurse observed that Copperfield staff stood out among memory care facilities for how clearly residents were cared for. The manager Chrissy at the Lodge was also highlighted for listening to families' concerns and guiding them through complex processes like Medicaid applications, often described as a lifesaver in a tough situation.

    The broader Copperfield experience is likewise described with strong praise for leadership and responsiveness. In particular, Copperfield Hill's management is repeatedly called exceptional, with a reputation for addressing issues promptly and maintaining a trajectory of improvement. Families emphasize that, while almost all senior-care communities face staffing challenges, Copperfield's leadership creates a reliable backbone of accountability and trust. The nursing and managerial teams are portrayed as going beyond daily tasks to truly know each resident, fostering a sense of safety and personal connection that many families value deeply. Across multiple reviews, these staff members are celebrated as frontline heroes who kept residents safe, active, well-fed, and loved - an especially important theme during the COVID-19 era when in-person contact was tightly restricted.

    Yet the picture isn't uniformly glowing, and the nuance matters. Several reviews acknowledge the reality that aides - the frontline caregivers in daily contact with residents - vary in energy and commitment. Some aides are described as outstanding, while others appear disengaged or overwhelmed, underscoring the ongoing staffing pressures that affect every part of care. In terms of operations, both praise and critique cluster around the same themes: strong leadership and responsive nursing teams contrast with periods of limited staffing that can impact routine care, socialization opportunities, and general day-to-day well-being.

    A particularly pointed update from a family about Copperfield's dementia care reveals substantive concerns that can arise even in otherwise well-regarded facilities. The review notes a two-year period when access to fresh air and outdoor activity was severely restricted due to the facility being on the second floor, with no structured outdoor programs to compensate. Menu options were described as subpar - reliant on reheated items like hot dogs and soup - accompanied by few programs to promote socialization or quality of life. Reports of insufficient staff presence to meet day-to-day needs, incontinence care lapses, and a medication decision that involved a physician without adequate family discussion raised alarms about the level of oversight and family communication. The reviewer ultimately moved their loved one to a different setting, citing a decline in dementia symptoms during transition as a strong negative signal about the care experience in Copperfield. While that review tempered by acknowledging a strong nurse named Cassie who provided good clinical care, it ended with a candid observation that one caregiver could not carry the burden alone.

    These critical experiences sit alongside a broader chorus of positive, enduring tributes. Families frequently highlight residents' happiness with their caregivers, the affection and respect shown by staff, and the sense that staff genuinely care about their loved ones. For some residents, the care experience is intimately described as the difference between fear and comfort during the ongoing challenges of aging and dementia. In addition to caregivers' warmth, several families call out specific staff members - like Olivia and Mary - for responsiveness and the ability to address issues promptly for their loved ones. Reviews repeatedly stress that, despite gaps and occasional shortcomings, the high caliber of management means that problems are often addressed, with a trajectory toward better care.

    The personal stories also emphasize the human impact of caregiving in ways that balance perspective. A family with a 93-year-old dad portrays a daily life of affection and trust: the father is happy, the daughter is comforted by seeing the staff's genuine fondness for her father, and the care team is recognized for keeping him safe, especially through the constraints of Covid times. Other testimonials focus on gratitude for care and attention over multiple years, with a particular nod to staff who communicate effectively, respond to concerns, and ensure a steady routine that makes a difficult stage of life more bearable for both residents and their families. There are also visitors who, even without personal experiences of living in Copperfield, recognize the property's cleanliness, the lively social atmosphere, and the positive impressions residents give when they gather in common areas.

    But not all feedback aligns with such long-standing trust and warmth. A small but potent portion of reviews highlights environmental and organizational concerns that can profoundly affect residents' daily experiences. Instances of flies in the building, less-than-ideal cleanliness on tour, and reports of urine-saturated carpets indicate moments where maintenance and housekeeping challenges intersect with resident dignity and comfort. These reflections, though not universal, serve as sober reminders that physical surroundings and meticulous maintenance are integral components of high-quality senior care. They also reinforce why families emphasize the importance of ongoing, transparent dialogue with management, and why they value staff dedication so highly: when the caregiving is strong, concerns can be mitigated; when it isn't, the impact on trust is magnified.

    In sum, Copperfield Hill and the Lodge memory care unit present a layered landscape of care that mirrors the complexity of caring for older adults with dementia. Across many accounts, families feel that the people - nurses, aides, and managers - make more than a facility happen; they create moments of safety, dignity, and genuine connection. The facilities are not described as the fanciest physical spaces, but countless families emphasize a core truth: when the staff are engaged, compassionate, and supported by strong leadership, residents thrive and families can breathe a little easier even during the most challenging chapters. While improvements are clearly ongoing and experiences vary by unit and over time, the overarching sentiment is one of gratitude for the dedicated team behind Copperfield's doors and a cautious optimism that continued attention to staffing, communication, and environment will sustain the trust these families have placed in them.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (12 miles away) Minneapolis-St Paul International (12 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    TFF Care is an assisted living community located in Robbinsdale, MN, offering specialized memory care services. With a range of amenities and care services provided, residents can enjoy a comfortable and supportive environment.

    The community offers fully furnished apartments with cable or satellite TV, ensuring residents can stay connected and entertained. There is also a dining room where delicious meals are served to meet special dietary restrictions. Housekeeping services are provided to maintain cleanliness and tidiness.

    TFF Care features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. For added convenience, there is a kitchenette available for those who prefer to prepare their own snacks or beverages. Move-in coordination is also provided to assist new residents with the transition process.

    Residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff at TFF Care coordinates with healthcare providers to ensure comprehensive care for each resident. Medication management is available to help individuals properly take their prescribed medications.

    The community offers specialized memory care programming for individuals with dementia or mild cognitive impairment. A mental wellness program is also offered to support residents' emotional well-being.

    Transportation arrangements are made for medical purposes, including transportation to doctors' appointments. Additionally, there are two cafes, five parks, twelve pharmacies, one physician's office, thirty restaurants, two places of worship, and one hospital nearby for easy accessibility.

    Overall, TFF Care in Robbinsdale provides a caring and nurturing environment where residents receive personalized assistance while enjoying various amenities and engaging in activities that enhance their overall quality of life.

    Nearby Places of Interest

    Places of Worship

    • Elim Church Center (0.1 miles)
    • Westminster Presbyterian Church (4.9 miles)
    • Fridley United Methodist Church (5.5 miles)

    Pharmacies

    • Walgreens (0.2 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.4 miles)
    • HyVee Pharmacy (2.5 miles)
    • Park Nicollet Clinic (2.8 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (2.9 miles)

    Parks

    • Twin Lake Beach Park (0.8 miles)
    • North Loop Dog Park (3.9 miles)
    • Boom Island Park (4 miles)
    • Loring Park (4.8 miles)
    • French Regional Park (5 miles)
    • Mill Ruins Park (5 miles)
    • Gateway Dog Park - Off-Leash Play Area (5.1 miles)

    Cafes

    • Caribou Coffee (1 miles)
    • Dunn Brothers Coffee (4.9 miles)
    • Spyhouse Coffee (5.2 miles)
    • Starbucks (5.6 miles)
    • Angel Food Bakery & Coffee Bar (6 miles)

    Restaurants

    • Big Louie's Bar & Grill (1.8 miles)
    • Pub 42 (2.2 miles)
    • Tony Jaro's River Garden (3.2 miles)
    • Psycho Suzi's Motor Lounge (3.3 miles)
    • Culver's (3.5 miles)
    • Pryes Brewing Company (3.7 miles)
    • Jimmy's Bar & Lounge (3.8 miles)

    Physicians

    • Northwest Family Physicians PA (2.2 miles)
    • Fairview Fridley Clinic (5.1 miles)
    • Eyeklinic of Edinburgh (5.7 miles)
    • Eye Care Center (5.8 miles)
    • Partners In Pediatrics (5.9 miles)
    • Whittier Clinic (6 miles)
    • Fairview Clinics (6.2 miles)

    Hospitals

    • Regency Hospital (2.6 miles)
    • Hennepin County Medical Center (5.3 miles)
    • Csc Gi Lab (5.3 miles)
    • University of Minnesota Medical Center - East Bank Campus (6.4 miles)

    Frequently Asked Questions

    Where is TFF Care?
    Does TFF Care provide care for residents with dementia or Alzheimer's disease?

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