Copperfield Hill The Lodge

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  • Interior

    Cozy living space with an open kitchen and dining area, featuring comfortable furniture and warm decor.

  • Decor

    A cozy dining area with elegantly set tables and tasteful artwork on the walls.

  • Living Room

    A bright and spacious living room with various seating options and natural light streaming through the windows.

  • Building

    A suburban residential building with trees lining the road under a clear blue sky.

  • Dining

    A cozy restaurant dining area featuring wooden tables and chairs, a fireplace, and warm decor.

  • Landscaping

    An artistic sculpture placed near the entrance of a building with landscaped surroundings.

  • Outdoor

    A group of seniors sitting and enjoying the view on a sunny deck surrounded by greenery.

Copperfield Hill The Lodge

4020 Lakeland Avenue North, Robbinsdale, MN 55422

For more information about senior living options: (844) 490-3973

3.6 from 50 reviews
5 stars
27
4 stars
6
3 stars
2
2 stars
1
1 stars
14

Assisted Living

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    Overall Review of Copperfield Hill The Lodge

    Pros

    • pro Amy, the head of nursing, is very responsive and addresses concerns effectively.
    • pro The staff are loving and caring toward residents, especially in their later years.
    • pro A hospice nurse described Copperfield's staff as among the best she has encountered, noting they clearly care for residents.
    • pro Copperfield Hill has exceptional management; issues are addressed promptly and there is a trend of ongoing improvement.
    • pro Most of the staff are kind and thoughtful in every situation, making Copperfield a trusted place.
    • pro Olivia and Mary are responsive and capable caregivers who address issues and provide attentive care.
    • pro The facility provides a safe and loving environment that residents and families genuinely appreciate.
    • pro The nurses and managers go above and beyond, taking time to get to know residents.
    • pro The environment is clean and charming, with residents appearing happy and relaxed.
    • pro Residents and families report strong satisfaction: residents love the staff, feel respected, and are kept safe, active, well-fed, and cared for.

    Cons

    • pro One reviewer stated that the staff were not great and the care was less than ideal.
    • pro Another reviewer noted that some aides appeared uninterested in caring for residents and seemed ready to quit.
    • pro A 3/12 update claimed Copperfield was not a good place for someone with dementia, citing very limited outdoor access on the second floor and no programs to take residents outside.
    • pro They described a subpar menu consisting of hot dogs and soup that could be reheated in a microwave.
    • pro They reported minimal programs to support socialization and quality of life, along with a very limited number of staff available to provide care.
    • pro Incontinence care and bedding were described as not well managed.
    • pro It was alleged that a dementia-related medication was prescribed without adequate discussion with the family.
    • pro They observed residents rummaging through the resident's belongings on multiple occasions.
    • pro They described flies swarming from the toilet and urine-saturated carpets.
    • pro They reported that staff delayed getting help and dismissed symptoms, and advised families not to call an ambulance.
    • pro A reviewer urged that others not place their loved ones there.

    Review

    Copperfield is described by many families as a place defined more by the people who work there than by the bricks and mortar of the building. Across the board, reviewers emphasize that the heart of the community lies in the caregivers, nurses, and managers who show up day after day to support residents with dementia, memory loss, and age-related needs. While several accounts note that the physical spaces aren't the grandest, the warmth, attentiveness, and steady improvements of the staff consistently shine through. Families who stayed through long, challenging periods - especially during the heightened restrictions of Covid - credit the care teams with keeping loved ones safe, engaged, and feeling respected.

    A recurring thread honors the nursing leadership on site. Amy, the head of nursing in the memory care unit, is repeatedly described as responsive and capable, addressing concerns promptly and with genuine care. In the Lodge location, Chrissy the manager earns praise for listening to family concerns and guiding them through complicated processes like Medicaid applications. Several reviews highlight that, despite occasional hiccups, the nursing teams go beyond routine duties: they bring in light moments - a party, a manicure or a hair-styling session, or simply the time to sit with a resident and understand their preferences. When hospice staff visited, one nurse's remark that Copperfield staff appear to truly care for residents underscored the sense of commitment that families feel is present in the community.

    The voices of gratitude extend to specific caregivers who leave a lasting impression. Olivia and Mary, cited by families who appreciated the consistency and responsiveness of the Copperfield Hill team, are singled out for making a tangible difference in residents' daily lives. The praise is not only for the obvious acts of kindness, but for the reliability and availability of the care team - staff who "address issues" quickly, who ensure residents are treated with respect, and who are seen as a dependable presence by both the person living there and their family. In many notes, reviewers express a sense of trust in the management because they see issues being addressed rather than ignored, and they recognize that caring for people with dementia requires ongoing attention and adaptation.

    Yet the same reviews do not shy away from acknowledging challenges. Several accounts describe a spectrum of experiences among aides: some are outstanding, while others seem disengaged or overwhelmed. This variability is framed as a common reality in many senior-care settings, compounded by staffing pressures. One review specifically calls out a floor nurse named Cassie for providing commendable care within a broader context where not all staff consistently meet the same standard. The existence of these mixed experiences doesn't cancel the positive moments, but it does remind readers that success hinges on strong, continuous leadership and a culture of accountability.

    There are more pointed critiques as well. A handful of reviewers recount experiences that raised serious concerns: limited outdoor access for memory-care residents on the second floor with few programmed outdoor activities, which left some residents dependent on family members for fresh air. Some meals are described as subpar or reliant on reheated items, with comments about limited opportunities for social interaction and meaningful engagement. Incontinence management and overall cleanliness issues appeared in a few accounts, along with concerns about medications prescribed by partner physicians and whether families were adequately informed about those decisions. One visitor's tour left them distressed by flies around a toilet, and another family described the facility as having rooms where bedding and comfort could be managed more effectively. Covid-era isolation and the impact on family contact were also cited as a difficult period, even as families acknowledged the staff's efforts to stay connected and to monitor health and well-being.

    Despite these negatives, several families express that Copperfield has earned trust and a high overall reputation through consistent, heartfelt care. The culture of responsiveness - whether through nursing leadership, management, or front-line caregivers - helps families feel confident that their loved ones are cherished, safe, and well cared for. Visitors who do not have direct experience with caregiving still notice the overall environment as warm and welcoming. A community member who delivered a package remarked on the cleanliness and charm of the common areas, residents playing cards, and a sense that people there are content and relaxed. For many families, the combination of compassionate staff, active engagement, and transparent communication outweighs the inevitable challenges that come with running memory-care and assisted-living programs.

    In long form, the Copperfield experience reads as a nuanced blend of exceptional human touch and real-world caregiving hurdles. The consistently praised leaders and caregivers - Amy, Chrissy, Olivia, Mary, Cassie, and others - provide a foundation of trust and continuity that many families rely on during difficult times. While reviews highlight gaps in outdoor access, dining variety, social programming, and certain operational areas, they also emphasize a culture of improvement driven by committed management. Reviewers repeatedly express gratitude for the moments of genuine care that redefine daily life for their loved ones - the kind of care that makes a long goodbye, or a new chapter in assisted living, feel navigable and humane.

    Overall, Copperfield is portrayed as a place where love and dedication from the staff are the defining features. Families acknowledge impressive, person-centered care from many team members, even as they candidly describe ongoing staffing challenges and occasional lapses. For some, this means staying committed and advocating for improvement; for others, it means recognizing that the right fit for their loved one may depend on personal experiences and needs. The prevailing sentiment is that, with strong leadership, meaningful programs, and continued attention to resident quality of life, Copperfield remains a trusted option for many families seeking a compassionate, everyday approach to memory care and assisted living.

    Features

    Housing

    • 107 resident community capacity 107 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (12 miles away) Minneapolis-St Paul International (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Copperfield Hill The Lodge in Robbinsdale, MN is an assisted living community that offers a wide array of amenities and care services to ensure the comfort and well-being of its residents.

    The community features a beauty salon for residents to pamper themselves, as well as cable or satellite TV in each apartment for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center where residents can stay connected and engaged.

    For dining, there is a spacious dining room where restaurant-style meals are served, accommodating special dietary restrictions if needed. Additionally, the community has two nearby cafes and a variety of restaurants in the area for more dining options.

    Residents can enjoy their time outdoors in the beautiful garden or take advantage of the fitness room to stay active. There is also a fully furnished gaming room and small library for relaxation and leisure activities.

    Housekeeping services are provided to ensure cleanliness, and move-in coordination assistance is available to make the transition smooth for new residents. Each apartment includes private bathrooms, kitchenettes, and access to Wi-Fi/high-speed internet.

    In terms of care services, Copperfield Hill The Lodge offers 24-hour call system and supervision for added safety. Trained staff are available to assist with activities of daily living such as bathing, dressing, transfers, and medication management. The community also coordinates with health care providers as needed.

    A mental wellness program is in place to support residents' emotional well-being. Transportation arrangements can be made for non-medical purposes as well as medical appointments.

    Residents can enjoy scheduled daily activities organized by the community or participate in resident-run activities. Fitness programs are available to promote physical health, and planned day trips offer opportunities for exploration outside the community.

    Located conveniently near parks, pharmacies, physicians' offices, places of worship, and hospitals, Copperfield Hill The Lodge ensures easy access to important amenities in the surrounding area.

    Overall, Copperfield Hill The Lodge provides a comprehensive assisted living experience with a range of amenities, care services, and convenient location to support the well-being and independence of its residents.

    Nearby Places of Interest

    Places of Worship

    • Elim Church Center (0.1 miles)
    • Westminster Presbyterian Church (4.9 miles)
    • Fridley United Methodist Church (5.5 miles)

    Pharmacies

    • Walgreens (0.2 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.3 miles)
    • HyVee Pharmacy (2.5 miles)
    • CVS Pharmacy (2.8 miles)
    • Park Nicollet Clinic (2.8 miles)
    • Walgreens (2.9 miles)

    Parks

    • Twin Lake Beach Park (0.9 miles)
    • North Loop Dog Park (3.9 miles)
    • Boom Island Park (4 miles)
    • Loring Park (4.8 miles)
    • French Regional Park (5 miles)
    • Mill Ruins Park (5 miles)
    • Gateway Dog Park - Off-Leash Play Area (5.1 miles)

    Cafes

    • Caribou Coffee (1 miles)
    • Dunn Brothers Coffee (4.9 miles)
    • Spyhouse Coffee (5.2 miles)
    • Starbucks (5.6 miles)
    • Angel Food Bakery & Coffee Bar (6 miles)

    Restaurants

    • Big Louie's Bar & Grill (1.8 miles)
    • Pub 42 (2.1 miles)
    • Tony Jaro's River Garden (3.2 miles)
    • Psycho Suzi's Motor Lounge (3.3 miles)
    • Culver's (3.6 miles)
    • Pryes Brewing Company (3.7 miles)
    • Jimmy's Bar & Lounge (3.8 miles)

    Physicians

    • Northwest Family Physicians PA (2.2 miles)
    • Fairview Fridley Clinic (5.2 miles)
    • Eyeklinic of Edinburgh (5.7 miles)
    • Eye Care Center (5.8 miles)
    • Partners In Pediatrics (5.9 miles)
    • Whittier Clinic (6 miles)
    • Fairview Clinics (6.2 miles)

    Hospitals

    • Regency Hospital (2.5 miles)
    • Hennepin County Medical Center (5.2 miles)
    • Csc Gi Lab (5.3 miles)
    • University of Minnesota Medical Center - East Bank Campus (6.4 miles)

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