Sunrise of Golden Valley

Pros

• The family appreciates the friendliness of the staff and the layout of the building at Sunrise of Golden Valley, enjoying the ample sunlight and open space.
• Families value that Sunrise of Golden Valley creates a home-like atmosphere, making residents feel comfortable and safe.
• The facility is noted for its cleanliness, as well as having a nice meal plan with satisfactory dining options.
• The tour experience at Sunrise of Golden Valley was described as very nice, with knowledgeable staff who were helpful.
• Residents enjoy amenities like outdoor spaces, heated porches for winter, and a cozy environment that fosters socialization among residents.
• Families find it reassuring that their loved ones are receiving quality care in a secure setting.
• Positive experiences indicate that some staff members are incredibly friendly and attentive to residents’ needs.

Cons

• The overall experience at Sunrise of Golden Valley was terrible due to understaffing and lack of expected care.
• There was high staff turnover, leading to a lack of training and consistency in care for residents.
• Caregivers treated patients as if they were in a nursing home, rather than an assisted living facility.
• Residents experienced excessively long wait times for basic needs such as toileting and getting out of bed.
• Some residents went without showers for extended periods, despite requests from family members.
• Medications were not administered as prescribed, leading to serious health issues for residents.
• The cleanliness of the facility was reported as disgusting by multiple reviewers.
• Staff friendliness varied widely, with some being rude and others displaying laziness or unwillingness to provide adequate care.
• The billing system was described as horrible and confusing, with no clear explanation provided regarding self-pay policies.
• Residents often did not receive proper encouragement or assistance to engage with their surroundings or social activities.

Review

Sunrise of Golden Valley stands as a facility that has garnered mixed reviews from families regarding the quality of care and overall experience provided to their loved ones. Numerous families appreciate the friendly demeanor of the staff, highlighting their welcoming nature and willingness to assist residents. The building's layout is often mentioned favorably, with many noting its abundant sunlight, open spaces, and various communal areas designed for social engagement. The presence of a patio on the memory floor allows for outdoor enjoyment, and many families expressed contentment with the location being close to a park that facilitates leisurely walks.

However, contrasting opinions emerge swiftly when discussing the level of care received at Sunrise of Golden Valley. Several families report troubling experiences characterized by understaffing, high turnover rates among employees, and inadequate training for new hires. These issues translate into noticeable lapses in care; some residents reportedly faced long wait times—sometimes stretching between two to five hours—for fundamental assistance such as toileting or getting out of bed. Reports surfaced indicating that medications were either mismanaged or not administered at all, leading to significant health risks for residents who relied heavily on prescribed treatments.

Tales of distressing experiences weigh heavily in many accounts from relatives who felt that assurances made by management about improving care were mere lip service. One family described harrowing moments spent advocating for their loved one’s wellbeing—even engaging with an Ombudsman and state health department—only to see little change in conditions over months of persistent follow-ups. For example, one review detailed an experience where vital comfort measures during hospice care were neglected entirely, leaving the resident in distress when pain relief was denied.

While some acknowledge cleaner facilities with appealing communal dining areas and well-maintained surroundings, others disclosed alarming instances where cleanliness standards fell short. Frustration arose over infrequent room cleaning schedules resulting in unsatisfactory living conditions. The lack of personal attention extended beyond hygiene; multiple reviews pointed out glaring omissions in providing timely showers or regular changes of clothes. Some reported finding residents unkempt or even distressed due to neglectful practices surrounding personal care.

The meals served at Sunrise also sparked deliberation among reviewers—with critiques ranging from dissatisfaction regarding menu options to complaints about food quality itself being unsuitable for certain dietary needs. Families voiced concern over spicy food offerings when gentler alternatives would have better accommodated their loved ones' preferences or requirements.

Despite these varying testimonies, some individuals still found value during brief respite stays or through specific interactions with staff they deemed helpful and kind-hearted. Nevertheless, overarching sentiments highlight a critical need for improved communication between families and staff members regarding residents’ daily lives and needs—a point underscored by those wishing they had received more consistent updates about their loved ones’ wellbeing while under Sunrise's care.

As families reflect on their experiences at Sunrise of Golden Valley—from positive impressions formed during initial tours to disheartening recounts revealing systemic issues—they paint a complex picture that urges prospective residents and their relatives to approach this community armed with caution and detailed inquiry about both medical care protocols as well as operational competence within this assisted living environment.

This part of Golden Valley, Minnesota, offers a convenient location with easy access to several hospitals, pharmacies, restaurants, parks, cafes, places of worship, and physician offices. Regency Hospital is just 0.6 miles away for any medical needs, while various pharmacies like Walgreens and CVS are within a few miles for medication refills. There are also plenty of dining options such as Taco Bell and Culver's nearby. For leisure activities, residents can enjoy numerous parks like Loring Park and Twin Lake Beach Park within a short drive. Additionally, there are reputable places of worship like Elim Church Center and Westminster Presbyterian Church in the vicinity. Overall, this area provides essential amenities and services that cater to the needs of seniors looking for a comfortable living environment in Golden Valley.

Hospitals

• Regency Hospital (0.6 miles)
• Park Nicollet Methodist Hospital (3.9 miles)
• Csc Gi Lab (4 miles)
• Hennepin County Medical Center (4 miles)
• University of Minnesota Medical Center - East Bank Campus (5.5 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Walgreens (3.1 miles)
• Walgreens (3.1 miles)
• Walgreens (3.4 miles)

Restaurants

• ShowPlace ICON Theater (1.3 miles)
• Taco Bell (1.4 miles)
• Culver's (2.5 miles)
• Yum (2.6 miles)
• Inbound BrewCo (3 miles)
• Chipotle Mexican Grill (3 miles)
• Mortimer's (3.1 miles)

Parks

• Dakota Dog Park (2.2 miles)
• North Loop Dog Park (3.1 miles)
• Loring Park (3.1 miles)
• Aquila Park (3.4 miles)
• Boom Island Park (3.6 miles)
• Gateway Dog Park - Off-Leash Play Area (3.7 miles)
• Twin Lake Beach Park (3.9 miles)

Cafes

• Spyhouse Coffee (3 miles)
• Dunn Brothers Coffee (3.1 miles)
• Angel Food Bakery & Coffee Bar (3.1 miles)
• Caribou Coffee (4.1 miles)
• Jinx Tea (4.5 miles)

Places of Worship

• Elim Church Center (3 miles)
• Westminster Presbyterian Church (3.4 miles)
• Shepherd of the Hills Lutheran Church (5.2 miles)

Physicians

• Whittier Clinic (3.9 miles)
• Northwest Family Physicians PA (4.8 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (6.4 miles)