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4.5 from 26 reviews
5 stars
23
4 stars
0
3 stars
0
2 stars
0
1 stars
3
Overall Review of Right at Home Twin Cities North and Central
common7 reviews mention this
Communication and responsiveness matter
Residents and families describe fast, responsive communication and follow-through.
Many reviewers emphasize that the team is quick to respond and easy to coordinate with, including updating families about what happened during care visits. Several also mention clear communication around schedules and care needs, along with people who act like advocates when problems come up. In one negative review, a family says communication and follow-through were poor, which appears to be the exception to the overall pattern.
common14 reviews mention this
Care teams feel personal and caring
Caregivers are repeatedly described as compassionate, patient, and genuinely helpful.
Across the reviews, residents and families describe caregivers who are kind and caring in day-to-day support, including help with dressing, bathing, meal preparation, exercise, and keeping loved ones engaged. Several reviewers highlight the emotional side of care too—people who build trust, treat clients with patience, and show up as supportive companions. A few concerns are raised about individual staff performance in specific situations, but the dominant theme remains the same: families feel cared for through the process.
differentiator5 reviews mention this
Consistency and good caregiver matches
Families often mention the importance of getting the right match for their loved one.
Reviewers frequently describe planning and caregiver matching as a key part of their experience, with families feeling the team worked to find the right fit. Multiple reviews also point to consistency—such as keeping the same caregiver coming multiple times per week or having a caregiver who built an ongoing relationship. Where changes were needed, some families say replacements were handled, reinforcing the idea that care continuity matters here.
differentiator3 reviews mention this
Alzheimer’s support is specifically noted
Residents with Alzheimer’s needs and their families specifically mention the team’s relevant understanding.
Several families describe using the service when Alzheimer’s was involved, including needing help when someone could not be left alone and when care needs increased over time. Reviewers say caregivers understood how to work with Alzheimer’s patients, and they mention support that ranged from daily living assistance to helping with medications and appointments. The consistent thread is that families felt the care team could meet a higher-complexity cognitive care need.
common6 reviews mention this
Companionship and mental stimulation
Companionship and mental engagement come through strongly in the reviews.
Many reviewers describe the service as more than hands-on help, with companionship and mental stimulation as major reasons for choosing the care. Families mention weekend visits, weekly routines, and caregivers who help loved ones stay engaged through conversation, activities, and outings. Several also describe caregivers as “friends” and emphasize the comfort this regular presence brings to family members.
caveat3 reviews mention this
Care quality issues show up occasionally
A small number of reviews describe serious problems with staff behavior or care follow-through.
A few reviewers raise concerns, including reports of inappropriate behavior during a fingerprinting visit and another account of unacceptably poor care outcomes. One family describes issues with items left unsecured, incorrect groceries, and a breakdown of trust after earlier positive expectations. These concerns appear tied to specific experiences rather than the overall pattern described in most reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Minneapolis-St Paul International (9 miles away)
Nearby Places of Interest
Restaurants
McDonald's (0.1 miles)
Northeast Yacht Club (0.4 miles)
Jimmy's Bar & Lounge (0.4 miles)
Elsie's Restaurant, Bar & Bowling (0.5 miles)
Indeed Brewing Company (0.6 miles)
Psycho Suzi's Motor Lounge (0.6 miles)
Spring Street Tavern (0.7 miles)
Parks
Boom Island Park (0.6 miles)
North Loop Dog Park (1.2 miles)
Mill Ruins Park (1.5 miles)
Gateway Dog Park - Off-Leash Play Area (2.1 miles)
Loring Park (2.4 miles)
Franklin Terrace Off-Leash Dog Park (3.1 miles)
Silverwood Park (3.7 miles)
Pharmacies
Walgreens (1.2 miles)
Walgreens (1.8 miles)
Target Pharmacy (1.9 miles)
CVS Pharmacy (2.5 miles)
Walgreens (2.5 miles)
CVS Pharmacy (2.8 miles)
Walgreens (3.2 miles)
Hospitals
Hennepin County Medical Center (2 miles)
Csc Gi Lab (2.1 miles)
University of Minnesota Medical Center - East Bank Campus (2.6 miles)
Regency Hospital (3.5 miles)
Places of Worship
Westminster Presbyterian Church (2.1 miles)
Elim Church Center (3.9 miles)
Fridley United Methodist Church (5.9 miles)
Cafes
Dunn Brothers Coffee (2.5 miles)
Spyhouse Coffee (3.3 miles)
Starbucks (3.3 miles)
Roundtable Cof (4 miles)
Caribou Coffee (4.4 miles)
Groundswell (5.9 miles)
Physicians
Whittier Clinic (3.5 miles)
HealthPartners Health Center for Women Clinic St Paul (3.6 miles)
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Minneapolis-St Paul International (9 miles away)
Fully furnished apartments with comprehensive assisted living services and a mental wellness program.
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