4445 West 77Th Street Ste 121, Edina, MN 55435
For more information about senior living options: (844) 490-3973
Susan Murray is an outstanding caregiver, proactive and responsive. Sophie provides wonderful, kind, and gentle care. Cynthia demonstrates compassion, patience, and respect, making clients feel safe. Azariah is amazing and a godsend, with care that goes above and beyond. The Home Instead team is cheerful, friendly, and constructive, easing the caregiving load. Roxy customizes activities to her client's interests, preserving dignity and participation. John Engels delivers consistent, patient, high-quality care and companionship. Dawn is a professional, caring, and trustworthy caregiver. Shirley delivers outstanding companionship and reliable support. Luba is a tremendous asset, consistently kind, compassionate, and warm. Amy M is a good listener and genuinely cares about clients and families. Melissa McConnell is amazing, caring, and supportive.
One reviewer criticized Home Instead as "turn and burn," claiming the service was inadequate and showed no regard for caregivers or clients. Another reviewer alleged a nurse was supposed to visit three times but never showed up, with the daughter realizing the visits weren't happening. A reviewer described the client care coordinator as badgering, condescending, rude, and unprofessional toward clients. A reviewer complained that staff failed to return calls, leaving them waiting weeks for a response. A reviewer claimed that high employee turnover indicated poor quality of care and a lack of regard for caregivers. A reviewer labeled a particular experience as horrible, questioning how Home Instead treats clients and the safety of the care.This community is best suited for families seeking deeply personal, in-home support that preserves independence for seniors who want to stay in their own residence but need consistent daily assistance. It excels for clients who value a humane, hands-on approach to activities of daily living, companionship, and gentle supervision, delivered by caregivers who establish a relational cadence with the family. The model works well when continuity matters: clients who thrive on familiar faces and who want help with dressing, light meal prep, housekeeping tasks, and transportation to appointments without moving to a facility. For someone needing a highly structured, 24/7 medical environment, or a more contained, facility-based setting, alternatives should be explored.
Across the board, the strongest advantage is the caliber and character of the caregivers. Reviewers repeatedly cite caregivers who are kind, patient, calm, and genuinely engaged - people who customize activities to match a client's interests, help with practical tasks, and bring a sense of normalcy and dignity to daily routines. Several names surface as exemplars, with reports of caregivers going the extra mile to support independence, manage errands, and provide companionship that feels like extended family. This level of attentiveness translates into real peace of mind for families who rely on the service to keep loved ones safely at home.
The office team is repeatedly praised for responsiveness, thoughtful matching, and proactive problem solving, but a small share of reviews cautions that experiences can vary. When communication gaps or caregiver turnover occur, some clients experience frustration around scheduling or back-and-forth, which can momentarily undermine confidence. A few accounts describe a single coordinator as condescending or unsafe in the interview/admission phase, underscoring that interactions with administration can color overall impressions. The strongest message remains: the Edina office often delivers a high-quality, compassionate experience, but the system is not perfectly error-proof.
Those imperfections, however, are frequently offset by the robust benefits of ongoing, flexible support. The caregivers' reliability, the willingness of staff to adjust schedules, and the depth of care plans stand out in positive consensus. Families describe teams that communicate well with the client and family members, coordinate around medical needs, and stay engaged even when schedules shift. The presence of 24/7 assistance and the ability to mobilize additional caregivers quickly are repeatedly highlighted as crucial safeguards. In practice, this translates to fewer emergencies and more consistent days, with clients continuing to feel seen, valued, and capable at home.
Given the mix of strengths and occasional friction points, this option is especially suitable for seniors who prioritize staying at home, with a willing family to oversee the arrangement and a realistic tolerance for occasional scheduling quirks. Those who require constant medical supervision in a home setting, or whose care needs outpace what a non-medical home care team can safely handle, may prefer a traditional assisted living or a nursing environment. It is also prudent for families concerned about caregiver turnover or uneven administrative responsiveness to set clear expectations up front, and to request a stable caregiver team with a well-documented plan and backup coverage.
The prudent next step is a candid, let's-test-it approach. Schedule a thorough assessment, request to meet several potential caregivers, and inquire about the team's caregiver-retention strategy, matching process, and escalation protocols. Confirm expectations on back-up coverage, calls back, and the cadence of updates to family members. Seek references from clients with similar needs, and establish a short trial period to gauge fit. If the goal is maximum independence at home with trusted companionship, this provider delivers compelling value - just anchor the decision in a clear plan for continuity, communication, and contingent coverage.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Home Instead Senior Care V in Edina, MN is a welcoming and fully furnished assisted living community that provides a comfortable and safe environment for seniors. With amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and outdoor space, residents can relax and stay connected with the world around them.
Our dedicated staff offers 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We prioritize the health and well-being of our residents by coordinating with healthcare providers, managing medications, and providing diabetes diets. Special dietary restrictions are also accommodated in our dining options.
Residents can enjoy a variety of resident-run activities and scheduled daily activities to keep them engaged and entertained. The community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, transportation options (including medical transportation), and hospitals.
At Home Instead Senior Care V in Edina, MN, we strive to create a supportive community where seniors can maintain their independence while receiving personalized care.
Home Instead Senior Care V is located at 4445 West 77Th Street Ste 121, Edina, MN 55435 in Hennepin County, Minnesota
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