4445 West 77Th Street Ste 121, Edina, MN 55435
For more information about senior living options: (844) 490-3973
Susan Murray is an outstanding caregiver and one of Home Instead's best. Sophie provides wonderful, kind, and gentle care for the mom. Cynthia shows compassion, patience, and respect, making the mom feel safe. Azariah is amazing and a godsend, with care that goes above and beyond. The Home Instead team is cheerful, friendly, and constructive, helping with tasks like wheelchair transfers for appointments. Roxy is amazing - kind, patient, and caring, with customized activities that preserve the mom's dignity. John Engels is a godsend; he provides consistent, patient care and companionship. Shirley offers outstanding companionship and care; the client wouldn't want to be without her. Luba is a tremendous asset; she helps with daily activities with kindness and a hug. Amy and Melissa are exemplary; they ensure staff is present and match caregivers well.
A reviewer claimed the service is inadequate after meeting Amy, the client representative. They stated that for their client Don, the nurse was supposed to come three times, but those visits did not actually happen. The reviewer argued that employee turnover indicates how bad the service is. They described the company as "turn and burn" and having no regard for caregivers. They added that there is even less regard for clients.Across a broad tapestry of heartfelt experiences, Home Instead caregivers are repeatedly described as deeply compassionate, reliable, and effortlessly attuned to the needs and dignity of the people they serve. The reviews emphasize not just tasks completed, but the quality of presence and connection that families value: assistance with dressing in the morning, helping with meals, making beds, vacuuming, dusting, and a steady stream of thoughtful, everyday support. Many accounts highlight how these caregivers blend practical help with warmth and respect, turning routine care into a dignified, comforting routine that gives families crucial peace of mind.
Susan Murray stands out in the first wave of praise, celebrated for being an exceptional self-starter who is responsive to clients yet proactive about finding things to do. She is described as someone who not only helps with dressing but also handles household tasks like bed-making, vacuuming, dusting, and even meal preparation. The tone suggests she brings a level of initiative and reliability that consistently exceeds expectations. Other caregivers receive similar admiration: Sophie is noted for extraordinary care of a mom, with kindness and gentleness at the center of her approach. Cynthia earns compliments for compassion, patience, and a respectful, caring demeanor that leaves the client feeling safe. Azariah is described as a godsend, a caregiver whose impact goes beyond routine duties to truly elevate the family's experience.
The testimonials also highlight the broader positive impact on families facing demanding situations. Joanna Reeves, a 79-year-old from Minneapolis, notes that Home Instead caregivers contributed significantly to the life of a single mom with two grandchildren and a disabled grandmother in a wheelchair. The caregivers are praised for lightening the 24/7 caregiving load on the daughter, bringing cheer, friendliness, and practicality - like helping to manage a 30-pound wheelchair for appointments and errands. This theme recurs in multiple stories: caregivers not only perform tasks but also provide companionship, strength, and reliable support that helps families cope during difficult times.
Several other caregivers are singled out for their special qualities. Laura is mentioned simply as great, while Roxy is celebrated for kindness, patience, and personalized activities that honor a loved one's interests. Roxy also earns recognition for incorporating the mother into household activities in a way that preserves dignity and independence, even when it requires extra effort to adjust tasks. The long-term engagement with a mother is highlighted in stories of years of care, where Roxy's consistent communication and relationship-building helped sustain a sense of family closeness around the care dynamic.
The review corpus also shines a light on the qualities of calm, experienced, and thoughtful elder care. Laila's work with 90-plus-year-old parents over several months is described as excellent, with a calming approach, seasoned elder care experience, and thoughtful behavior that meets the family's needs. Abdalla is praised for positivity, happiness, and hard work. Two caregivers, Larissa and Camilla, are commended for going above and beyond, with appreciation expressed for both. A centerpiece of the appreciation is the sense that the staff form a reliable, friendly, and capable team that families come to depend on - and even grow attached to as "extended family" in the home.
Interwoven with these overwhelmingly positive stories are questions about staffing and consistency that surface in some reviews. One client voices a strong critique, arguing that a different service model led to inadequate caregiver visits and high turnover, suggesting a "turn and burn" environment with limited regard for caregivers and clients. The client names Nick and his team, along with Amy and Melissa, as pivotal in turning the situation around, providing steady communication and adapting services as a friend's health needs evolved. The reviewer Gib offers a candid contrast to the more uniformly glowing testimonials, illustrating that experiences can vary and that effective coordination and dependable staffing make a decisive difference in outcomes.
Amid these varied experiences, other families offer consistently glowing endorsements. Dawn is praised as the professional home care person clients hoped to find, with hours aligned to the client's needs and a caring, trustworthy, and knowledgeable demeanor. Shirley is celebrated for making a strong first impression and providing outstanding companionship, and a reviewer notes that they wouldn't have known how to proceed without her. Luba is described as a tremendous asset who helped with daily activities after surgery, combining kindness, compassion, and warmth. The mother of one reviewer - whose father had suffered strokes - describes how Amy and Melissa were flawless in ensuring staff were present when needed and delivering a level of care that brought comfort and stability to a difficult recovery period. The same reviewer praises the organization's overall consistency and professionalism, which provided peace of mind during a tumultuous time.
Taken together, the collection of reviews paints a robust portrait of Home Instead as a provider whose caregivers are frequently described as more than workers - they are compassionate companions who restore dignity, foster connection, and ease the burdens that families carry. The praise touches not only on practical support - personal care, housekeeping, meal preparation, errands - but also on the intangible benefits of steadiness, trust, and human warmth in the home. The narratives acknowledge that success hinges on respectful, attentive care, reliable scheduling, and effective communication between office staff and caregivers. While some voices invite a closer look at staff continuity, the overarching message is clear: for many families, Home Instead caregivers make a meaningful, lasting difference in the daily lives of loved ones and their caregivers, offering reassurance, companionship, and a sense of normalcy during challenging times.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Home Instead Senior Care V in Edina, MN is a welcoming and fully furnished assisted living community that provides a comfortable and safe environment for seniors. With amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and outdoor space, residents can relax and stay connected with the world around them.
Our dedicated staff offers 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We prioritize the health and well-being of our residents by coordinating with healthcare providers, managing medications, and providing diabetes diets. Special dietary restrictions are also accommodated in our dining options.
Residents can enjoy a variety of resident-run activities and scheduled daily activities to keep them engaged and entertained. The community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, transportation options (including medical transportation), and hospitals.
At Home Instead Senior Care V in Edina, MN, we strive to create a supportive community where seniors can maintain their independence while receiving personalized care.
Home Instead Senior Care V is located at 4445 West 77Th Street Ste 121, Edina, MN 55435 in Hennepin County, Minnesota
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